Since I installed Firefox 25 I get 3 error messages regarding missing files: wlanapi.dll, GlobalUtils.dll, and UA_Modules.dll. How do I fix this?

I tried resetting Firefox but nothing changed. When I try to use an interactive website, everything freezes unless I continually move the mouse.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Similar Messages

  • I am having trouble downloading purchased songs to my iphone.  I keep getting an error message that the song could not be downloaded.  Why?  How do I fix this?

    I am having trouble downloading purchased songs to my iphone.  I keep getting an error message that the song could not be downloaded.  Why?  How do I fix this?

    Hello Dawnellk,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
    Best of luck,
    Mario

  • Since I installed Nero 2104 I get an error message when I try to start iTunes: registry settings changed probably due to other cd/dvd burning program please reinstall iTunes, which I've done using repair option but the problem persists...?

    Since I installed Nero 2014 I get an error message when I start iTunes that registry settings for importing and burning cds/dvds have changed probably due to other burning software installed please reinstall iTunes, which I've done using 'repair' option, but the problem persists. I have been able to import cds to iTunes since I installed Nero, but it won't anymore. Does anyone recognize this problem and have a solution? Thanks for any help. Using Windows 7.

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes
    If you're still getting the error message (especially when you plug in the Touch), I'd check for a device filter confusion on the PC. (They can affect the connection of USB devices to a PC, as well as burning and importing CDs.) For that one, see:
    iTunes for Windows: Troubleshooting CD issues caused by device filters

  • I keep getting the iTunes error message "the item selected is not available in the UK store" how do i fix this please ?

    I keep getting the error message " The item selected is not available in the UK store" and i am not able to do anything else with iTunes, any idea how i fix this as it appears to now be restricting my account access across the Mac Book, iPad, iPhone and Mac Mini in the house ?
    Thanks

    Hi Thanks,
    I could only see posts from some months ago and thought I had something different.
    Looks like I have not been using the correct search terms.
    Will wait and see what happens.

  • When i click on the Firefox icon I get an error message, C:\Program Files\Java\jre6\lib\deploy\jqs\ff\..\..\..\..\bin\jqsnotify\.exe cannot be found. What is it? and how do i fix it? in English

    When i click on the icon to open Firefox an error message box appears with the following message, C:\Program Files\Java\jre6\lib\deploy\jqs\ff\..\..\..\..\bin\jqsnotify\.exe cannot be found. It then advises me to use the Search function, but the search function says it is unavailable.
    What is it? and how do I fix it? in English

    See:
    http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0

  • When i try to load a new version of itunes i get an error message about a file MSVCR80.dll not being available and error message Windows error 126.  Any idea what to do?

    when I try to load a new version of itunes on my windows XP pc I get a message that file MSVCR80.dll is missing as well as a windows error 126 message.
    any idea what to do?

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

  • My employer has a new Citrix portal. When I try to enter, I get an error message--"You have not choxsent to trust Thawte SSL CA". How do I set this as a trusted cite on Firefox?

    should read "you have chosen not to trust Thawte SSL CA." Our help desk says I need to set this as a trusted cite on Firefox 4. I can't find an option to do so.

    That happens if that root certificate is not installed in Citrix.
    See http://support.citrix.com/article/CTX711855

  • Since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?

    since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?

    A Davey1 wrote:
    Not a nice answer!
    Posting "Check the 'More like this'" area and not simply providing the answer is a great way to make these groups worthless.
    You're ignoring context.  On the old Apple Discussion Groups I never posted replies like that, instead giving people relatively detailed answers.  The new Apple Support Communities made things worse by introducing certain inefficiencies.  Then came Lion.  The flood of messages that came with Lion required a painful choice for any of the people who had been helping here: (1) Give quality responses to a few questions and ignore the rest.  (2) When applicable, give a brief answer such as the one that you found objectionable.  (3) Give up all the other normal activities of life and spend full time trying to answer questions here.
    People who needed help with Lion problems seemed to have trouble discovering existing message threads that described how to solve their problems.  I never posted the suggestion of "Check the 'More like this' area" without verifying that the help that the poster needed could be found there.  Even doing that, what I posted saved me time that I could use to help someone else.
    The people helping here are all volunteers.  None of them is being paid for the time they spend here.  They all have a life outside of Apple Support Communities.  It's arrogant of you to demand that people helping here spend more time than they already do.

  • TS1717 Having trouble running iTunes version 11.0.2 on a Dell Laptop running Windows 7 Professional Service Pack 1.  Keep getting an error message "the software required for communicating with iPods and mobile phones was not installed correctly..." reinst

    Having trouble when I launch iTunes (version 11.0.2) on my Dell Laptop running Windows 7 Professional (service pack 1).  I get an error message indicating software required to communicate with iPod and mobile phones was not installed correctly.  Do you want iTunes to try to repair this for you?  I normally respond with OK and it immediately tells me "could not be repaired.  Please reinstall iTunes..."  I have done this a number of times to no avail.

    I also notice Quicktime is not getting installed at all.
    That one is normal nowadays (ever since the iTunes versions 10.5.x).
    The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • When I try to update to Itunes 11 I get an error message saying that Itunes has an invalid signature and wont be installed. I use Windows 7.

    Everytime I try to update to Itunes 11 I get an error message saying that Itunes has an invalid signature and can't be installed?  I have tried to install it two times and get the same message each time. Any solutions to my problem?? Those who have installed ITUNES 11 is it hard to work with? maybe im lucky it wont update?? I don't know.

    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • When starting Firefox 4 I get an error message. After clicking OK it nevertheless runs. How can I get rid off the error message.

    When starting up Firefox 4 I get an error message. After clicking OK it nevertheless runs. How can I get rid off the error message?
    The error message is: what happened: Type Error: Components. classes ['@mozilla.org/extensions/manager;1'] is undefined.
    It appears all the time already from the beginning after installing Firefox 4.

    Thanks a lot. The Ask toolbar created this problem. Another problem is: When searching on the web via Google, normally it is possible to type a few letters and then look what appears and then click on the wanted word(s). A number of word(s) ineed do appear, however it is not possible to select any of them as ws possible as mentioned in olders versions.

  • I have just bought an iPhone 5 and it won't sync to iTunes.  It says it needs  iTunes 10.7, which I have downloaded and installed.  I still get the error message and looking at "about iTunes" it says 10.6.3.  What do I do??

    I have just bought an iPhone 5 and it won't sync to iTunes.  It says it needs  iTunes 10.7, which I have downloaded and installed.  I still get the error message and looking at "about iTunes" it says 10.6.3.  What do I do??

    Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
    Troubleshooting iTunes installation on Mac OS X

  • When installing iTunes 10 I get an error message "Invalid Drive: F:|". ANy advice?

    All I want to do is upgrade from 9 to 10 so that I can run my ipad.
    When installing iTunes 10 I get an error message "Invalid Drive: F:|". ANy advice?

    Bissley,
    I have received this error in the past and it is usually caused by Windows automatically changing your external drive letters when you install. There are two ways around it; first, follow the directions provided by b noir. Second, within iTunes go to Edit > Preferences > Advanced
    Under the advanced options you'll see a recessed section called "iTunes Media folder location". Although you may have set this in the past it, if Windows changed your drive letters it will no longer be valid. Default is usually "C:\blah\blah\mymusic"
    Changing it just a matter of clicking "change" and finding your music folder again or change your drive letter back (if it changed at all).
    If Windows is changing your drive letters, it is best to set them yourself so that everytime you plug in the devices they use the letter you assigned. Here is a link for that process:
    http://windows.microsoft.com/en-US/windows-vista/Change-add-or-remove-a-drive-le tter
    Hope it helps.

  • HT1926 can't install quicktime or itunes on windows 7 get the error message There is a problem with the windows installer package. A program required for this install to complete could not be run

    please help. Can't install quictime player or itunes on windows 7. Get the error message There is a problem with the windows installer package. A program required for this install to complete could not be run. Have followed all the steps suggested and still no luck.

    thank you for trying to help. I do not have apple software update on my computer. I have tried to install several programs so i could install it but every installation will not finish and rolls back and says no changes were made to my computer so i can't install the update. I even tried to force install as administrator but nothing works. Any help would be greatly appreciated. I have windows 7 64 bit.

  • I have a problem with installing PS13 as I get an error message "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements." how do i do this?

    i have a problem with installing PS13 as I get an error message "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements." how do i do this

    Try downloading the trial. It ought to detect that you have a 64-bit system.
    You aren't using Vista, are you? PSE 13 requires at least win 7 and I think a few folks with vista have gotten a similar error message on trying to install it.

Maybe you are looking for