Since I switched to iOS7, I continually get the message: Cannot get mail The connection to the server failed. I have rebooted the phone and reinstalled iCloud to no avail. What is going on?

This problem occurs with both my 5S phone and iPad 3.

last sentence should read other email accounts are working fine.

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The issue definitely sounds like your Outgoing/SMTP settings need to be changed. Simply set them to the proper settings for your provider as was suggested above.
I found this link for Knology: http://support.knology.net/content/email.setup.cfm
The SMTP settings can be edited on the iPad/iPhone by going to Settings--> Mail, Contacts, Calendars, edit the account having trouble, click the Account, then at the bottom is the SMTP server info, click on it to edit it further.
It should allow you to edit the primary smtp server and let you enter all the good stuff as you see in the Knology link above.
Some providers require you to register your account on their service like AT&T.

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Hi
Overnight both my hotmail accounts on my Iphone 4s, through Mail, have stopped working and I cannot access my email. Every time I try I get the message "Cannot get Mail. Connection to the Server Failed"
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Contact Microsoft to see if Hotmail is having any issues.
The issue described is not an iPhone or iOS issue.

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I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI. I have also been receiving 'Cannot send mail, an error occurred while delivering this message.

Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
AdaS_VZW
Follow us on Twitter at @VZWSupport

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.

When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?

When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?

google your mail providers settings and go over them 1 by 1 to make sure it's set correctly in your ipads mail account settings

HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."

HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed." I Tried everything, rebooting, reset all iPhone, etc. All Apple devices work perfectly expect mine. Please advise

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

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Hi radiobluedog,
Welcome to Apple Support Communities.
It sounds like there is an issue receiving emails with the Mail app on your iPhone. The article below provides a lot of great troubleshooting tips and will resolve most issues like the one you've described.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
I hope this helps.
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WIFi needs to enabled and you need to be connected to a network. Alternatively, you need Cellular Data to be "on". (Settings>General>Network). But it propably is a problem with your router (at least, it often is with me), provided you are using your private router. Try schutting it off and turning it on again. This usually sorts problems like this out.

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Hello groriguez,
The following article provides further information regarding the error you're experiencing.
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/TS2621
Cheers,
Allen

Why do I get the message "cannot get mail" when trying to connect to microsoft exchange server.

Why do I get the message "cannot get mail" when trying to connect to ms exchange server?

Hard to say. Has it ever worked? Maybe your account has mobile e-mail disabled. Maybe ActiveSync isn't set up properly on the server. maybe the correct ports are not open on the corporate firewall.
You will have to talk to your IT department.

Since I switched to iOS7, I continually get the message: Cannot get mail The connection to the server failed. I have rebooted the phone and reinstalled iCloud to no avail. What is going on?

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