Since I updated Firefox yesterday I constantly get a popup about JavaScript that say uninstall, how do I stop that?
In the blue bar on the top of the popup it says:
JavaScript Application
In the box it says:
Uninstall Set
This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
* [[Troubleshooting extensions and themes]]
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Check the Home page setting:
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Hi Brett555,
We wonder if there is any luck your issue has been resolved, if you've found solution by yourself. We would appreciate it if you could share with us and we will mark it as answer.
I am supposing you have this issue when you try to save files every time not just in office. Since It is possibly that this issue caused by certain software installation, as arnavsharma mentioned that please check your issue under safe mode.
If this issue persists, try creating a new user account and check if the issue persists there.
If it works in a new user account then you need to fix the corrupt user profile. You may visit this link for the steps:
http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile
If this issue happened recently, please check any action you took or restore your system to earlier point.
Regards
D. Wu
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
why and how do I stop this? yes my safari preferences are checked that popups should be turned off. Also it pops up any time that I click anywhere to do anything in safari. Please help.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Unable to open e-mail since updating firefox yesterday
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@st3lla
Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP -
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Hello AKBOB, if exist a problem with update or permissions then the better way is to '''download and install the new version'''.
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. '''Trash''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac#os=mac&browser=fx22 Installing Firefox on Mac]
thank you -
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Hello russhend,
i think this one should help you to understand your problem and then solve it.
https://forums.oracle.com/thread/2179273.
Thank you. -
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