Since I updated to the iOS 6.1.3 I can't access to iTunes/App Store or check my gmail and Youtube account
Since I updated to the iOS 6.1.3 I can't access to iTunes/App Store or check my gmail and Youtube account, when I try to download an app and asks me to put the password of my AppleID i put it correctly and then it tells me "Cannot connect to iTunes Store"
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
Similar Messages
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Ever since I updated to the IOS 6, I no longer can play my music in the car! It is plug and play! It just sits there saying connecting and nothing happens. A couple of my friends have said the same thing. Any ideas? Help please!
Hello ..do you have a history on the phone? did you get it wet? was it dropped? have you been using an authentic ORIGINAL apple charging cable?
this problem occurs when there is a short circuit in the phone... you most likely got it wet at some point and maybe didnt even realize it? The moisture in the phone hasb probablly oxidized one or several capacitors, integrated chips thereby short circuiting the phone. that is why he phone is acting erratic because these short circuits inadvertently "activates" other circuits.. eventually the phone will not turn on anymore- the heat will stress the citcuit board and you will have discontinuity along your main power lines and the phone will cease to function..i see this alllll the time in our shop
the fact you upgraded to ios6 will even work the phone harder because its a more powerful operating system taking full advantage of the A4 chip.. -
after downloading the new iOS 8.0.2 on my iPad I can't sign into my itunes account or iCloud
struggles to open pages I also have problems with my iPhone 5S since downloading the software
can an some help pleaseNellymay,
I would recommend reviewing this article. You may want to consider beginning at step five:
iOS: Not responding or does not turn on
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
A restore of the device, and setting it up as new will help with the software issues you've described.
Thanks,
BobbyD -
I have the iPhone 4S. Since I updated to the iOS 6 my phone keeps freezing and the apps crash all the time. Sometimes it freezes up to a minute. And there's no way of fixing that. Is apple going to fix this? I'm not the only one having this problem.
You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4) -
I
s anyone else experiencing trouble turning thier phone on after trying to update to the ios 6.0.1? I cannot access my phone at all...Sounds like their was some corruption that occured during the update. Have you tried connecting it to iTunes in recovery mode and restoring it from backup (or to factory settings if from a backup fails)? Use the instructions in this article to walk you through placing your device in recovery mode.
iOS: Unable to update or restore
Otherwise, try DFU mode.
http://www.iclarified.com/entry/index.php?enid=1034
B-rock -
I can't access to my app store after update to IOS 7.
I can't access to my app store after update to IOS 7. It write that " Cannot connect to the App Store. You must connect to a wi-fi or mobile data network to access the app store". But, in fact, my mobile data is running well. Any solution?
Hi iwern,
Thanks for using Apple Support Communities. This article has steps you can take if you're unable to access the iTunes Store or App Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari -
recently my phone updated to ios 7, it wont let me sign into my iphone app store to download apps,i click on an app i want and it just clicks but doesn't start to download, i can see thats its not signed in so i tried to re set up my account under the app store in settings , but its just a grey area and wont let me click to input any information. this happened right after i updated my phone, any help?
Hi SarahHannah,
If you are having trouble activating iMessage, this article contains relevant troubleshooting steps:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Take care,
- Ari -
After upgrading into iOS 8.0.2 I can't find viber in app store
after upgrading into iOS 8.0.2 I can't find viber in app store
It's not available for the iPad. It's available for the iPhone and possibly the iPod.
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I have noticed that my iphone 3GS,the app store crashes when trying to view "purchased" apps. I never had this problem until I updated to IO6. I still I have the problem with new update IO6.1. Its only in my main itunes account [email protected] that it crashes when trying to view the "purchased" apps. With my other itunes accounts I can see my purchased apps. I dont understand why this is happening, this is extremely frustrating! I have been using my main account ever since i bought my iphone 3GS over three years now and never had a problem. Please help. I know there are many other out there that have the same problem.Why isn't this problem fixed yet?????
Same here and no IOS6.1 didn't fix mine either.
I don't this problem is ever going away. -
Before the ios upgrade, I could turn off my itouch just fine. Now it only restarts. Am I doing something wrong or is it the software? :/
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
The game section of the app store won't load on my macbook pro. I've tried redownloading iTunes to see if maybe there was a problem but it didn't work. I don't know what to do.
Hi there,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W. -
As noted in my question, I have multiple portable apple devices, all of which are upgraded to iOS7.02. When I try to sync them to iTunes, I get a message stating I need to update them to iTunes 11.1. This process is another frustrating, non-intuitive process by Apple. Please help.
That message is telling you to update iTunes on your computer, not your phone. You need iTunes 11.1 on your computer in order to sync your devices.
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iphone 3gs- updated to the ios 5.0.1... since then i plugged it into itunes, an now my phone restarts itself every 3-4 minutes!!! it so annoying! its useless, i cant do anything with it. restored it 4 times and its still doing it!!! please help!!!
i contacted o2 and they said id have to pay to get it fixed after sending it away for ten days if their was a fault, when im still under warranty!! contacted apple who will get back to me!I am assuming you updated to version 5.1.1, not 5.0.1 since no legitimate version of 5.0.1 is available.
Where is this iPhone from and what means did you use to unlock it? -
In my iPhone 4s, since I updated to the latest iOS 6.1.2 I have noticed that my battery drains very quickly, and that after 15 days after date, I lost the cell signal, I have 3g, but I can not call or receive calls or sms. HELP!
Sorry for my bad english :S
Please, please help meContact the carrier.
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Hi,
I'm having the following issue: sincer i've done the iOS 4.3.5 update the Personal Hotspot doesn't work fine anymore on my iPhone 4. My Windows 7 Laptop or the ipad are loosing connection each more or less 10 minutes. I have tried to connect the phone to the Laptop via Cable (not only WiFi) and I have the same issue.
The phone is neverlocked.
I've already tried to reset the network settings but the issue is still there.
Does anyone have an ideea?We are having the same issues on our two iPad 1's. The only thing we have not done yet, in addition to your list above, is turn off the router.
From seasoned iPad users (we've only had our a few months): how long doe it take Apple to fix this type of blunder?
This is so frustrating. I used to rave about my iPad, but if this is my new life with it: dropped connections, half loaded pages, stalled out pages, a multitude of strange error messages, this is not a product I can rave about. I miss my "old" iPad!
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