Since installing Entourage 2004 I can't save my passwords

I am having trouble with my email program. The passwords will not save. I have also had password problems with online sites. Any help would be appreciated.
-- Linda

I worked out the problem. I was able to repair keychain and that resoved the issue.
-- Linda

Similar Messages

In Word 2004 I can not save documents or quit. One suggestion is the recent security update. Any suggestins on how to fix?

In Word 2004 I can not save documents or quit. One suggestion is the recent security update. Any suggestins on how to fix?

Security Update 2012-001 Bricks Rosetta programs
I've outlined the restore proceedure here, it covers a lot of bases and explains what is going to occur so please don't be intimidated it's a LOT easier that it appears.
Take your time and comprehend the steps involved and you'll be backup up like before in short order.
Restore method.
#1 Backup your personal data off the machine.
If you get a gray screen or some other hangup upon booting, try holding the Shift key down while booting to enter Safe Mode.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Try Restoring from a TimeMachine or hold option bootable clone
If you have TimeMachine drive, or a hold the option key bootable clone use that to erase and restore from before the Security Update occured.
Obviously if you didn't make a recent backup before the update, your going to have to skip to Step #3.
Note: A TM restore can take a awfully long time, a clone restore takes under 2 hours in most cases.
If you don't know how to restore from TM drive
http://pondini.org/OSX/Home.html
#3 Reinstall OS X 10.6 from disk
If no recent TM or bootable clone then:
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk and Permissions of your internal drive (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
Note: If Disk Uitlity can't repair the drive, then come back to seek further assistance and make sure you have a copy of your data off the machine.
#4 Update to 10.6.8 without Security Update 2012-001
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#5 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
Note: For most users likley Step #3 and #4 is likley all that is needed to be done.
That's it really.
Further Reading:
Learn how to have a OS X drive restore ability using TimeMachine or cloning software
Learn how to clone your entire OS X boot here
http://www.bombich.com/get_ready_for_lion.html
TimeMachine help here
http://pondini.org/OSX/Home.html
Make copies of your original Snow Leopard
http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
Learn how to make a bootable SL USB thumb drive
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
Deciding on upgrading to Lion?
Learn which programs ARE NOT compatible/updated for Lion, Rosetta programs will not run on Lion.
http://roaringapps.com/apps:table
Unverified hacks
Note: You may see a "hack" for this issue floating around, it has had mixed results as people's software is different.
You may want to try it, but it's at your own risk. It has worked fast for some and not at all for others, hopefully over time it will work for all.
The above methods I outline are Apple approved restore methods + based upon experience here and not a quick fix, but are sure to work as Apple recommends such steps themselves.
If at any time you feel this is beyond your capability, please seek local Mac/PC professional assistance before you lose your data.
In fact my steps above are very simple, you might want to have a family member or friend perfrom the proceedure in about a hour or two.
If you don't have any backup, please maintain at least a TM drive, just hook up a new blank external drive and TM will ask you to make a backup, takes some time so let it work.
If your a bit more skilled, a option bootable clone is much superior than TM drive.
Good Luck

Since installing Photoshop CC I can't access Camera Raw from the program Bridge.

Since installing Photoshop CC I can't access Camera Raw from the program Bridge. When I try, I get a message that says, "Camera Raw editing is not enabled. Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature." Is Photoshop CC a qualifying product? It has been opened a number of times, but it doesn't solve this problem.

I am having this exact same problem and just upgraded to Windows 7...many people are saying to update the Plug In for Camera Raw to 4.6, but that is not working for me to see it in Bridge or Camera Raw.

Since installing Reader DC we can no longer "sign" a fillable PDF

Since installing Reader DC we can no longer "sign" a fillable PDF that we could sign in Reader XI. We see the "You have opened a fillable PDF form. This form does not let you drag and drop saved information" message. This seems like a standard feature that many organizations use. Is this going to be fixed? or work around suggested? Please advise.

I too am having the same issue.
I am also experiencing this on the trial version of the Adobe Reader Pro.
I get the same message as glennthorpe , and I am unable to follow the instructions listed here; none of the tools are populating for me when I click on what appears to be a "signable" box.

Since upgarding to Lion I can not save e-mails to files. E-mail does not responding, Why is this?

Since upgarding to Lion I can not save e-mails to files.
I always get the message E-mail is not responding, Why is this?

Since upgarding to Lion I can not save e-mails to files.
I always get the message E-mail is not responding, Why is this?

Since installing os x mavericks can't shutdown macbook pro(mid 2012) is there a fix?

since installing os x mavericks can't shutdown macbook pro(mid 2012) is there a fix?

I did the SMC reset and that did shut down the computer (did not notice if the power adaptor lite blinked) when pushed power button (after waiting approx. 30sec.) to see if computer would display same message -- it did! Here is report:
Anonymous UUID:       B6EB39B0-68CD-8AF4-830E-48E1B18542FD
Wed Nov 27 12:20:53 2013
panic(cpu 0 caller 0xffffff8029adc19e): Kernel trap at 0xffffff8029a50944, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x000000002c033000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80358b7fd8, RCX: 0x0000000000000000, RDX: 0xffffff802a0cb940
RSP: 0xffffff80a2c63a00, RBP: 0xffffff80a2c63a30, RSI: 0xffffff80358b7000, RDI: 0xffffff802c4a1360
R8: 0xffffff802a0d2b30, R9: 0x0000000000000000, R10: 0xffffff80a2c63990, R11: 0xffffff802a089ce8
R12: 0xffffff80358b7008, R13: 0x0000000000000000, R14: 0xffffff80358b7000, R15: 0xffffff802c4a1360
RFL: 0x0000000000010246, RIP: 0xffffff8029a50944, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80a2c63690 : 0xffffff8029a22f69
0xffffff80a2c63710 : 0xffffff8029adc19e
0xffffff80a2c638e0 : 0xffffff8029af3606
0xffffff80a2c63900 : 0xffffff8029a50944
0xffffff80a2c63a30 : 0xffffff8029a5151a
0xffffff80a2c63b10 : 0xffffff8029e836e6
0xffffff80a2c63b30 : 0xffffff7faa4b7614
0xffffff80a2c63b60 : 0xffffff7faa49f90b
0xffffff80a2c63b80 : 0xffffff8029e4c3d3
0xffffff80a2c63bb0 : 0xffffff8029e4c24d
0xffffff80a2c63bd0 : 0xffffff8029e61e74
0xffffff80a2c63bf0 : 0xffffff8029e90e44
0xffffff80a2c63c70 : 0xffffff8029e90477
0xffffff80a2c63cb0 : 0xffffff8029e9020a
0xffffff80a2c63d10 : 0xffffff8029e917dc
0xffffff80a2c63d20 : 0xffffff7faa44772a
0xffffff80a2c63d40 : 0xffffff7faa7a9b46
0xffffff80a2c63d80 : 0xffffff7faa7a95b6
0xffffff80a2c63de0 : 0xffffff7faa79f980
0xffffff80a2c63e20 : 0xffffff7faa7a23a9
0xffffff80a2c63e70 : 0xffffff8029e9fe19
0xffffff80a2c63f00 : 0xffffff8029e98b6b
0xffffff80a2c63f20 : 0xffffff8029a4a15a
0xffffff80a2c63fb0 : 0xffffff8029ad6aa7
      Kernel Extensions in backtrace:
         com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7faa433000->0xffffff7faa491fff
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7faa0ba000
         com.apple.driver.AppleUSBHub(650.4.4)[1229941E-4CB9-3F57-B0A6-4A0AD595025D]@0xf fffff7faa79d000->0xffffff7faa7b3fff
            dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7faa433000
         com.Ralink.driver.RT2870USBWirelessDriver(4.2.6)[2F28A586-61E4-9821-20DE-488AC0 641892]@0xffffff7faa49e000->0xffffff7faa535fff
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7faa3ff000
            dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7faa433000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000029800000
Kernel text base: 0xffffff8029a00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 82652072793
last loaded kext at 30378600712: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7fab05c000, size 32768)
loaded kexts:
com.Ralink.driver.RT2870USBWirelessDriver          4.2.6
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.14.11
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDAHardwareConfigDriver          2.5.2fc2
com.apple.driver.AppleHDA          2.5.2fc2
com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleThunderboltIP          1.0.10
com.apple.driver.SMCMotionSensor          3.0.4d1
com.apple.driver.AppleMikeyDriver          2.5.2fc2
com.apple.driver.AppleIntelHD4000Graphics          8.1.8
com.apple.driver.AppleIntelFramebufferCapri          8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleMuxControl          3.4.12
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyEventDriver          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.driver.AppleIRController          325.7
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.AppleSDXC          1.4.0
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleUSBXHCI          650.4.3
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.5.2fc2
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleThunderboltEDMSink          1.2.1
com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleHDAController          2.5.2fc2
com.apple.iokit.IOHDAFamily          2.5.2fc2
com.apple.iokit.IOSurface          91
com.apple.iokit.IOAcceleratorFamily2          98.7.1
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.driver.AppleGraphicsControl          3.4.12
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.driver.AppleUSBMultitouch          240.6
com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.driver.AppleThunderboltNHI          1.9.2
com.apple.iokit.IOThunderboltFamily          2.8.5
com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IOEthernetAVBController          1.0.3b3
com.apple.driver.mDNSOffloadUserClient          1.0.1b4
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.pthread          1
com.apple.kec.corecrypto          1.0
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: 802.11 n WLAN, Ethernet, en3
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: USB Receiver
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: 802.11 n WLAN
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
could the ralink driver be interfering?
thank-you for your diligence with this
Message was edited by: julie andor gus

Password manager is not working. How can I save my passwords?

I can't save my passwords. Password manager doesn't seem to work properly. I deleted Firefox and installed it again but the problem insists. I checked the settings and everythink is OK. Tools - Settings - Security - Remember passwords is checked. But the password manager doesn't appear. What can I do?

See http://kb.mozillazine.org/Password_Manager (Troubleshooting)

Since installing iTunes 11 i can no longer update any of my devices???

Since installing iTunes 11 i am unable to transfer anything on to any of my devices, ie iPhone 5, ipad iPod iPhone 4, they all just say cannot be read or written too? Anyone having the same trouble?

I had exactly the same issue. The Devices under File were greyed out. I went back to the previous version of Itunes by installing the backup of Time Machine.

Need To Re-Install Windows & iTunes. Can I Save Playlists, Ratings, Etc?

Okay, here's the issue I'm about to face.
I am going to wipe my pc clean (reformat hard drive, reinstall Windows XP Pro, etc) and start over. Then I'll be downloading and installing iTunes once again.
I have over 11,000 songs, all rated (stars) and organized into playlists. I have over 200 playlists (by albums, by genres, etc) and all the info attached to each song.
Sounds simple, but HOW do I download and install iTunes so I can have it RETAIN all this information? The last time I upgraded iTunes (just a simple UPGRADE) it lost all this info and I had to listen to each song and re-rate them one by one.
Can anyone tell me how to go about doing this? I don't want to lose this info, it'd drive me crazy. Email [email protected] with any help. Thank you SO so much!!

Deauthorize iTunes on your PC before you reformat.
http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive
That article explains what you need to do. The important file that holds ratings, play counts, etc is named
iTunesLibrary.itl
Another thing you need to know is the paths to the music files have to be the exact same thing after you reformat. So if all your music is on an external hard drive named F:, that exHD still has to be named F: after you reformat.
If it's named E: or G: iTunes won't be able to find anything.

Since installing Firefox 8 beta, can't move tabs around within the tab bar; can this be fixed without reverting to earlier version? Thank you.

Before moving to Firefox 8, I could drag and drop tabs within the tab bar to reorder them, which was very convenient. Since installing the first beta of Firefox 8, the tabs don't move. Should I revert to an earlier version of Firefox? If so, which one? Thank you for any help with may favorite browser. Tom

Tor Button addon was the cause in my case.

After merge keychain can't save any password info

After merge to my new iMac I cannot save any passwords at all. Keychain First Aid repair gives the following report:
Repair started
Checking keychain configuration for David Bivans (user ID=502)
Home directory is /Users/davidbivans
Checked login keychain
User differs on ~/Library/Keychains/login.keychain, should be 502, owner is 501
Permissions incorrect on ~/Library/Keychains/login.keychain, should be -rw-r--r-- , they are -rw-r--rw-
Owner not corrected on ~/Library/Keychains/login.keychain, reason: No such file or directory
Permissions not corrected on ~/Library/Keychains/login.keychain, reason: Operation not permitted
Checked default keychain
Checked keychain search list
Warning: some problems were not fixed
Repair failed
Somehow it appears ownership has become jumbled.
Help!

I guess my main problem is- how do I set this network to be used (and have the password working) when I start up my computer. I only lose the connection and have to reenter the password after shutting down.

Can Safari save name/password for secure sites?

I use several webmail links several times per day where I have to enter account name and passswords. These are long strings with lots of numbers and symbols. Lots of opportunity for typos.
Is there some way for Safari to save name/password for frequently visited sites?

There is an App called 1Password (paid) that does save passwords, etc. and will automatically enter them in its OWN browser but not Safari. Sorry to say, I have only read about it and not tried it - didn't like the idea that it was a separate browser. But unfortunately, how the OS works, Apple will not allow 3rd party apps to run in the Background, thus allowing the integration with Safari.
Hopefully Apple will address this in future versions. Something like the Keychain App in the Mac OS, that holds all you passwords, but I think they won't because it means that if you lose your phone and someone finds it, then they will have access to whatever you have password protected.

Installed DW CS4 now can't save or open in illustrator 10 ?

I installed Dreamweaver CS4 over the weekend and today I need to do some illustrator (10) work and the program crashes on file>open and on file>save. I can load a file into dreamweaver by clicking the file name in explorer and I can do a 'save as', but I cannot directly open or save.
I am pretty sure this is a dll problem, something got overwritten when I installed Dreamweaver. Can anyone shed some light on this ?

The only thing I could find that closely resembled your issue was the following: http://forums.adobe.com/thread/321431 but it is the reverse of your situation, it has the CS4 version crashing in SP2. Technically speaking Adobe "recommends" SP3 of Windows XP even though SP2 is listed. I do not know if updating would possibly cause Illustrator to stop working though.
What I would recommend at this point is to contact Adobe technical support and raise this as an installation issue that the installation is not working properly and see how they handle it. They will need access to your installation log ( KB Article explaining how to get it: http://kb2.adobe.com/cps/404/kb404083.html ). Then with a trouble ticket online you can upload the log via FTP (instructions given to you during process) and then Adobe can help you out.

Installed Lion, now I can't save to my hard drive anymore!

I installed Lion yesterday, and now I cannot save documents or anything to my hard drive anymore. To create a new folder on my hd i need to put in permission, to save a word document it says, can't do! No space
"Word cannot save or create this file. The disk may be full or write protected. Try one or more of the following, free more memory, make sure that the disk you want to save the file on is not full, write-protected or damaged. "
How do I fix this? thanks! e_moma
Message was edited by: e_moma

Hello Debora, and welcome to ASC -
I think it would be better to start your own thread, for a couple of reasons. First, although you may be getting the same error message as the original poster, it's not at all clear yet that they are caused by the same problem, and trying to sort out possible different situations can get very confusing. The original poster seems to have a permission problem even for creating a new folder; if you can save from TextEdit but not from Word then you may have a different problem. The original poster always has priority.
Second, this is the Lion forum, and if you are not running Lion you will get more focused help if you post in the forum that corresponds to your system. It's also important in getting help that people here know as much about your system as possible - you should complete your profile so that people know what you are running.

Error #-51 ever since moving to new Mac - can't save files

Hi All,
For whatever reason, I can no longer save anything from Appleworks, new or old. I always get "Unexpected Error Occured. #-51." Anybody know what this means? I've tried throwing out the preference file, reinstalling and also updating to the latest version. No luck.
thanks,
Elliott

I tried reinstalling AppleWorks. I'm back to square
one - the program opens but the same error message
comes up when I try to save. If it's an OSX issue,
how do you suggest I proceed?
Error code -51 means: rfNumErr: refnum error.
<http://www.cs.cmu.edu/afs/cs/user/lenzo/html/mac_errors.html>
This is a file system error which in plain English means something like "I can't find the reference number for this file". Each file has to have a unique reference number.
In this case, AppleWorks is trying to save a file by asking Mac OS X to do this for it. But Mac OS X is replying by saying it can't create a file with a reference number.
This might be for a number of reasons. My first thought was that the file permissions were stopping the save process by 'locking' a folder. Another explanation is that your account is corrupt in some way. You can confirm this by creating a new User account in System Preferences and seeing if AppleWorks works in it. It could also be that you have hard drive problems. You can start up from your Mac OS X CD and run Disk Utility to confirm whether this is an issue.
My next step would be to:
1) Create a new User account and test AppleWorks in it. If it works OK, move your documents from your old User account to the new User account, deleting the old User account when you're done;
2) If this fails, reinstall Mac OS X. An 'Archive & Install' reinstallation saving your network preferences might fix the problem.
3) If all else fails, reinstall Mac OS X by backing up your hard drive and doing an 'Erase and Install' installation.
Sorry I couldn't be of more help.
Dale

Since installing Entourage 2004 I can't save my passwords

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