Since installing firefox, none of my dscktop icons for web page short cuts work. Why?

None of my desktop icon short cuts for web pages work since I installed firefox.
Why?
Can you help me with this?

You can check for issues with the Windows icon cache and try to rebuild the icon cache.
# Open the Task Manager (Shift+Ctrl+ESC)
# In the Process tab, right-click on the Explorer.exe process and select End Process.
# Open the file picker via "File > New Task (Run)" and click the Browse button.
# Type or Paste %USERPROFILE%\AppData\Local (%LocalAppData%) in the File name field (AppData is a hidden folder).
# Select the IconCache.db file and use "Delete" in the right-click context menu to delete the file.
# After the IconCache.db file has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.
The IconCache.db file is a hidden file, so make sure that you can see hidden files.
* http://kb.mozillazine.org/Show_hidden_files_and_folders

Similar Messages

My web page short cut icons have chnged

My O/S is Windows 7 and I use the latest Firefox.
I have trouble with some of the Icons for web page short cuts, that I save to the Desktop. I make these short cuts from the Firefox browser on to my Desktop, using the drag and drop method. When I make a short cut, I keep the icon that automatically appears with it, which is specific to that particular web page. Some of the icons have changed arbitrarily. This happened after I cleaned the Computer using a third party programme. I tried making new short cuts after deleting these, but the same wrong icons keeps coming back.
See the two icons in attachment. One is showing the proper icon for g-mail and the other just a blank wrong icon.
How can I get back the original icons for these short cuts?
Thank you

You can check for issues with the Windows icon cache and try to rebuild the icon cache.
# Open the Task Manager (Shift+Ctrl+ESC)
# In the Process tab, right-click on the Explorer.exe process and select End Process.
# Open the file picker via "File > New Task (Run)" and click the Browse button.
# Type or Paste %USERPROFILE%\AppData\Local (%LocalAppData%) in the File name field (AppData is a hidden folder).
# Select the IconCache.db file and use "Delete" in the right-click context menu to delete the file.
# After the IconCache.db file has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.
The IconCache.db file is a hidden file, so make sure that you can see hidden files.
* http://kb.mozillazine.org/Show_hidden_files_and_folders

Since upgrading Firefox in May & June, I cannot get certain "bookmarks" short cuts to email site, and trouble with facebook. Can you advise.

I had my web email log in site as a bookmark since the upgrade in May this is no longer available.Some bookmarks are not working as well. Since upgrade in June certain games functions in facebook do not work. I have been very pleased with Firefox but now loosing confidence. Can you assist with any of these

I had my web email log in site as a bookmark since the upgrade in May this is no longer available.Some bookmarks are not working as well. Since upgrade in June certain games functions in facebook do not work. I have been very pleased with Firefox but now loosing confidence. Can you assist with any of these

I installed Firefox and it won't open any web pages at all, why?

No matter what web address I type in nothing comes up. Even have tried clickig on the 'Getting Started' button and it won't open either.

Hi robertoberlin,
Could you give me some extra information and I'll try to help.
* Does safari work/load pages?
* What error do you get?
* What kind of connection are you on? Wifi? At home? At a school / university?

Since installing Firefox 4, screen goes black when dormant and will not automatically reopen on first try.

Since installing Firefox 4, if I leave the computer (desktop with a Viewsonic VG1930wm monitor), the monitor will go to blackscreen...not the starfield screensaver. If I move the mouse, the screen will only momentarily go back to the last desktop...and then almost immediately black screen again. I typically have to turn the monitor on and off five or six times...and move the mouse each time, before it will stay open to the desktop. Any ideas?

Standard troubleshooting steps in order are as follows:
Power the iPad off and on.
An iPad reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPad with iTunes from your iPad's backup.
Restore your iPad with iTunes as a new iPad or not from your iPad's backup.
If no change after the last step, your iPad has a hardware problem.

Since installing Firefox 29, my router constantly reboots on its own

Since installing Firefox 29, my router constantly reboots on its own. Is anyone else having this problem? And could it indeed be caused by Firefox?

Do you have any security software that may undo changes and restore a previous setup?

Since installing firefox my emails from yahoo will not print anymore. No error message just nothing

Since installed Firefox my emails from my yahoo will not print. There is not error message, nothing waiting to print. When I go to my AT&T emails they will still print. I will need to uninstall Firefox if you can't help me. Thanks. Pat

See this: 
http://kb.mozillazine.org/Problems_printing_web_pages

Windows Media Player plugin has stopped working since I installed Firefox 4. I have the newest version of the plugin, worked fine with the previous version of Firefox. Any ideas?

I have tried the suggestions on the help and troubleshooting pages including uninstalling and reinstalling plugins and Firefox 4. disabling the pop up blocker did not help either.

I have had the same problem since I installed Firefox 4.0.
Thank you for letting us know that The RealPlayer plugin conflict, was the source of this problem.
Another way to fix this (for good) is doing the following:
1) Click on "Tools">Options"
2) Click on the "Applications" tab
3) Search in the "Content Type" column, all the applications that start with the words "Windows Media." Click on the content that is listed to the right of each application's name and choose "Use Windows Media Player (default)."
By doing this, Firefox will avoid using the Windows Media Player plugin and will open the corresponding application directly with Windows Media Player.
I just did this and is working perfectly. Try it and let me know how it works for you.

Since installing Firefox Sync my master password is requested randomly.

Since installing Firefox Sync my master password is requested randomly. is there a way of stopping this happening.

Somewhere around Firefox 29, Firefox changed how Sync accounts work. Please see this article for more information: [[How to update to the new Firefox Sync]]. If you can't do that in Firefox 33, you may want to install Firefox 29 temporarily to do the account change, and then update to Firefox 33. This article has information on how to find clean old versions of Firefox: [[Install an older version of Firefox]].

Ever since installing Firefox 4 beta, even on regular Firefox, I get the pop-up "Crash Reporter"

ever since installing Firefox 4 beta, even on regular Firefox, I get the pop-up "Crash Reporter": Add-ons: [email protected]:4.51,{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}:6.0.16,{20a82645-c095-46ed-80e3-08825760534b}:1.2.1,{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,{3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.872,[email protected]:1.1,[email protected]:1.0.4,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13.

Are you using a nightly build or a beta? 
Did you create a new profile folder for that beta? 
You can see the crash reports in the "Crash Reports" folder in the parent Firefox folder of your profile folder.
Help > Troubleshooting Information > Profile Directory > Open Containing folder
See [[Profiles#How_to_find_your_profile|Profiles - How to find your profile]]
Linux: ~/.mozilla/firefox/Crash Reports

I just installed firefox; when I click the icon, nothing happens.

I just installed firefox; when I click the icon, nothing happens

In case you haven't solved this by now...
Sometimes your security software will block new programs from accessing the internet. Are you getting any alerts along those lines?
Sometimes Firefox will stall during startup and never display its window. In that case, you may need to manually "kill" the firefox.exe process using the Windows Task Manager before trying to start Firefox again.
You can display the Task Manager by pressing Ctrl+Alt+Esc. Windows 8.1 has a different display than Windows 7, so I have to go by memory. If you see a tab named Applications, check that one first. Then check Processes, and finally check Details. If you find Firefox or firefox.exe on any of those tabs, select it and End Process (or other action to shut it down).
After you are done with the Task Manager, try starting Firefox up again.
See also: [[Firefox won't start - find solutions]]

Since installing firefox i cannot access my hotmail or gmail accounts.

Since installing firefox i seldom am able to access my hotmail account and my gmail account. I can access my net zero account with no problems. What might be causing this.
== This happened ==
A few times a week
== When I installed Firefox about 3 weeks ago.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Since installing firefox update I no longer have a padlock displayed when on secure sites. Is this still OK?

Since installing Firefox update today, 11/11/2011, when entering secure web sites I no longer have the display of a padlock. I still have Https. I am wondering if the security of these sties is still OK.

The Statusbar is gone and the "lock" with it as of Firefox 4.0. Security information about a web page is shown by the Site Identity Button. 
The old padlock could give users a false sense that a site is secure by not supplying all of the information about a site and only showed that there is a secure connection that didn't guarantee that you are connected to the right server. The Site Identity Button was introduced in Firefox 3.0 to show more complete "identity" information for HTTPS web pages. 
https://support.mozilla.com/en-US/kb/Site+Identity+Button
You can add a padlock to the location bar with the Padlock add-on- https://addons.mozilla.org/firefox/addon/padlock-icon

Firefox froze up. So I removed from computer and reloaded. If I close Firefox, can't restart by clicking on the icon. Have to end process in Task Manager. It then starts. Some links on some web pages won't work.

Hi,
As I say in the question I don't know what happened but Firefox just stopped operating and then became erratic. So I removed the firefox programme from my computer and reloaded Firefox.
It now runs normally but I can't run Firefox on two tabs, only one, and if I close it down during a session I can't reopen it using the desk top icon. I go to task manager, processes, and end process for Firefox - then I can start it using the icon on the desktop.
I have also noticed that some links on a web page won't work - javascript is involved.
Thanks for your herlp,
Mike FD

It sounds like you are getting in a hurry.
If you force Firefox to close in a hurry, then it won't normally start until you re-start the computer. There are ways around this, but I'm not going to go into them right now.
None-force way to close Firefox down: Close the program and wait. Do something else. Firefox appears as if it is closed, but it's not. Firefox cleans out cookies and it's cache after you close it. That takes a few minutes. You can't restart it while it's doing house cleaning.
After it is done, then you can restart Firefox normally. You can watch it in the Task Manager.
The same applies if you are installing javascript. You have to wait a few minutes.
As for running it with multiple tabs, I usually have 5 or 6, or more, tabs open at a time. Have no idea what the problem is there. Firefox needs special permission by use of a pop-up option to close with multiple tabs open.

Since upgrading Firefox, it no longer accepts URLs in the URL bar - it works if I have a bookmark, a link or from History, but not if I enter or paste a URL.

Firefox 33.0.2 on Windows 8.1 64 bit. Since upgrading Firefox, it no longer accepts URLs in the URL bar - it works if I have a bookmark, a link or from History, but not if I enter or paste a URL and hit <enter>, in which case nothing happens at all.
I have found that issue reported for Ubuntu (https://support.mozilla.org/en-US/questions/1011935?esab=a&as=aaq) but not for Windows. The solution there to change the keyboard is not feasible since it's a laptop with a built-in keyboard.
I did not have this issue with FF 28 (I finally upgraded because I was getting BSODs) and I don't have this issue with any other Browser on same platform.
Any help appreciated.
Thanks.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode". 
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Since installing firefox, none of my dscktop icons for web page short cuts work. Why?

Similar Messages

Maybe you are looking for