Since installing Mountain Lion I cannot access my address book whentrying to send or forward an e-mail. How can I fix this?

Since installing Mountain Lion I am unable to access my address book when sending or forwarding an e-mail. The insert address link at the top does not function. Previously it would be blue and would respond when clicked on now it does nothing. Is there a fix for this?

Can you open Contacts and edit, insert, and delete cards, or does it fail to work, also?
Try the steps I outline here: Re: After Lion upgrade, my addressbook does not work++

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Macbook a1181 cannot access System Preference or any apps such as Safari, iPhoto, etc. How can I fix this?

Hi, I recently purchased a used MacBook a1181 and cannot access anything. I am new to Apple computers/laptops so I don't know if there is a simple solution or if it's maybe a HD problem? I tried to go into System Preferences and nothing happens. The dock (?) at the bottom also has a bunch of question marks. When I scroll over the question marks, I can see apps like Safari, iPhoto, etc. but I cannot open anything. I also tried to go to About this Mac and can't get anywhere either. Any ideas what could be wrong?

" The dock (?) at the bottom also has a bunch of question marks"
So usually that means that the applications are missing. It's like in a PC where the "Short Cut" link is broken.
"When I scroll over the question marks, I can see apps like Safari, iPhoto, etc. but I cannot open anything."
So just like when shortcuts are broken and for the same reason: applications are moved, renamed etc.
and with this:
"I also tried to go to About this Mac and can't get anywhere either. "
Probably a bad install.
"When I tried to re-install the OS, the disc would spin and then eject. I tried several different installation CDs and even an external DVD player and each time the CD ejected out without installing. "
What disks are you using? The originals would be Tiger and gray, 10.4.8 (Not the retail installer which would be 10.4.0.), Leopard, Snow Leopard. So 10.4.8 to 10.6.8 compatible.

In Contacts, I don't have any duplicates, but in iMessage contacts on iMac in Mountain Lion, the contacts it provides for a new message are all doubles. Why and how can I fix? Thx.

In Contacts, I don't have any duplicates, but in iMessage contacts on iMac in Mountain Lion, the contacts it provides for a new message are all doubles. Why and how can I fix?
I also notice that each contact says iCloud in it twice, but when I go to iCloud.com, there are no duplicates either. Help..

mdd770,
Try Contacts>Preferences...>Accounts...remove {-}/re-add {+}your iCloud account.
If that is not successful, follow the steps listed in iCloud: Troubleshooting iCloud Contacts.

I keep getting the message that the calendar cannot be synced because the sync server failed to sync the ipad. How can I fix this?

I keep getting the message that the calendar cannot be synced because the sync server failed to sync the ipad. How can I fix this?

Have you previously synced photos to your iPad ? If so try deleting the photo cache from your computer and then re-try the photo sync and see if they then copy over - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314
In terms of iOS5, what version of iTunes have you got on your computer ? You need iTunes 10.5 to be able to download iOS 5

Since installing Mountain Lion I cannot open videos on the web?

Since installing Mountain Lion on my iMac, I cannot open videos on the web?

Same problem here. I need to use firefox rather than safari.

Since updating to Firefox 8.0, gchat has not been working, however it still works in IE. How can I fix this?

Firefox automatically updated itself. However, since the updating, whenever I open gmail the chat feature does not allow me to send messages. I am able to receive but the typing portion does not work to allow me to send messages. It is not a problem with gmail as the chat feature works fine in Internet Explorer. How can I fix this?

You can use these steps to check if images are blocked:
* Open the web page that has the images missing in a browser tab.
* Click the website favicon ([[Site Identity Button]]) on the left end of the location bar.
* Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
* Go to the <i>Media</i> tab of the "Tools > Page Info" window.
* Select the first image link and scroll down through the list with the Down arrow key.
* If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.
*http://kb.mozillazine.org/Images_or_animations_do_not_load

I installed Mountain Lion tonight, but the Java that was on my iMac before has now disappeared. How can I reinstall it?

How do install Java on my iMac now that I am running Mountain Lion? It was on my iMac before, but has now disappeared.

You ought to get a dialog asking to install the first time you run an app that needs it
Details here:
http://www.macworld.com/article/1167855/installing_mountain_lion_what_you_need_t o_know.html
The relevant bit is this:
Note that the first time you try to load a webpage or run an app that requires Java, Mountain Lion will prompt you to download and install the Java runtime, even if you upgraded from Snow Leopard or Lion and you’d previously installed Java. This is normal—you shouldn’t worry that installing Mountain Lion somehow “lost” any of your data or apps.
Or you can go to the Apple Downloads page and search for Java

HT1338 I updated my MacBook Pro with Mountain Lion and now it is starting slow and opening with some of the programs. How can I fix the problem?

I updated my MacBook Pro with Mountain Lion and now it is slow in starting up and loads a number of probrams. How can I fix the problem?

Have you tried starting in Safe Mode and see if the slowness still occurs?
Restart holding the "shift" key.
(Expect it to take longer to start this way because it runs a directory check first.)
If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours.
Reboot normally and test.

I suddenly can't get email or internet access on my I-phone 4G when I'm away from home. how can I fix this?

Yesterday, I suddenly lost the ability to access email and Internet on my I-phone when I'm away from home (where we have Wifi). Is there a simple way to fix this? I have gone into Settings and can't figure out what to do.

if you're away from how do you access data? through your network? check if you turned off your data. Go to SETTINGS>GENERAL>NETWORK
turn on Cellular Data if it's OFF
3G should also be ON for faster access.

Our team cannot see shared and sync'd files in our Creative Cloud account. How can we fix this?

The team members are logged in, have loaded a test file in the Creative Cloud Files directory, uploaded them to the Cloud and made the files public, but we cannot see them in the web browser under "Creative Cloud Files".
The files seem to be there because we can send an email with a link to the files and can see them through the linke, just not in the browser.
What might we be doing wrong?

Folder sharing is not available yet. It is being worked on.
So currently a file is owned by one Adobe ID. That Adobe ID can create a public sharing link to that file. Anyone can access this link whether or not they are signed in with an Adobe ID.

Adobe Flash can be installed, but must be install EVERY time I log out and log back in. Why doesn't it stay? How can I fix this? (I have Firefox 6.0.2 and Flash 10.3)

I have searched through the FAQs and find stuff on "crashing". I have not had any trouble with flash crashing, but I can't keep it installed.
If I install flash, then it stays as long as I am logged in, even if I close firefox. Once I log out and log back in, I lose Flash and have to re-install it.

I was having the same issue with installing Flash player 10.3.183.10 in both Firefox 6.0.2 and Explorer 9 -- the Task Manager would show the installer running as a process, but it would never actually install anything. It would just sit there until I killed it or rebooted.
It seems that there are multiple versions of the separate installers needed. The installer that worked for me in Firefox was
install_flash_player_10.exe -- a 3,017KB file
and for Explorer, it was:
install_flash_player_10_active_x.exe -- a 3,054KB file.
Neither of those files was sent by the main updater page, nor did that page offer the 239KB uninstall_flash_player.exe, which is needed to uninstall the previous Flash version before one can even begin to try to update it. I had to pound through the messages in the forums to find links to those "full" installers.
It is working now in both browsers, but jeepers creepers, it shouldn't take all day to find the installers for something that gets updated as often as Flash does.

My iPod touch cannot be used because the apple mobile device service is not stated. How can I fix this problem to use my iPod touch?

I have imported my music from my musical CD's to the itune library but now, the iPod cannot import the music to the iPod due to the
above indicated problem.

Type "apple mobile device service" into the search bar at the top of this page by "Support"

PDF files pushed by PHP scripts cannot be previewed in the browser (only "Save as" dialog is displayed). How can I fix this?

Running Firefox 27.0 on Linux Mint Petra (16).
Direct download links to PDF files (URLs that end in .pdf) preview or open (or whatever I set in the App preferences dialog) no problem. However, any PDF file that is pushed by a php script can only be downloaded (no matter what I set in the App preferences dialog).
I have several PCs running the same software (Linux Mint Petra with FF 27). All of them exibit the same problem.
I've tried all solutions to similar problems listed here. None of them worked.

You need to install server software to process the php code and send the file as text/html to Firefox.
<pre><nowiki><?php header('Content-Type: text/html; charset=utf-8'); ?>
</nowiki></pre>

TS1398 I still can't update my apps. Continues to say cannot connect to ITunes store. Everything else using Internet works fine. How can I fix this?

I need help. I cant update my apps because of I cannot connect to iTunes store. I have tried all suggestions with no success.

Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this: go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

I am trying to install itunes 10 but error messages saying could not update the environment variable PATH and CLASSPATH appear. how can i fix this?

this is really frustrating ive been googling for hours trying to find the solution! any help would be greatly appreciated. I have windows 7 and the newest gen ipod nano

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Since installing Mountain Lion I cannot access my address book whentrying to send or forward an e-mail. How can I fix this?

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