Since installing new software update, my iphone 4S no longer is recognized by itunes

I installed the new software update to my Windows PC and my iphone and now my iphone 4s is no longer recognized by itunes and I cannot sync. I already attempted unintalling itunes and reinstalling it - it didn't work.

Hello KatieJean123,
It sounds like your phone is not recognzied in iTunes anymore. I recommend the troubleshooting steps from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Here is an overview of the troubleshooting to be done:
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
If the issue persists, try uninstalling iTunes and its associated apps with either of these two articles depending on your operating system version and its associated softwares:
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
All the best,
Sterling

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jnmcnicholas wrote:
now my iphne is not working and asking me to plug it in to itunes.
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iTunes free download from www.itunes.com/download
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http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

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Since installing new software update, my iphone 4S no longer is recognized by itunes

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