Since installing OS X Mavericks I am unable to open Adobe CS5 software such as Photoshop CS5 etc
Since installing OS X Mavericks I am unable to open Adobe CS5 software such as Photoshop CS5 etc
Check out the Adobe / Mavericks support page > OS Compatibility and FAQs for Mac OS Mavericks (v10.9)
Similar Messages
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Hi, dear friends,
I have a big problem:
Since I installed OS 10.9.3 MAV (Maverick), I am unable to use Adobe CS6. Each opening Photoshop attempt, the system tells me an error of type 6 or 16.
Thank you for your help, Guys,
Marius SANNAWhich version of Photoshop do you have? The current version is 13.0.6.
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since installing OS X Mavericks photoshop (CS6) runs so slow I can hardly use it. Is anyone else having this problem?
The post above is only partially true. There are many people that have install Mavericks over the top of a older version of OS X and haven't experiences any problem. Then of course there are others that have experiences many different problems.
Do you have a Time Machine backup from before you installed Mavericks? If you do, and you should, you can restore your system from that TM backup and then do a clean install of Mavericks on either an external drive or a second partition on your internal drive then use the Setup assistant system to copy over your setting files and apps from your older OS X version. You can then TEST that clean Mavericks install for any compatibilty problem before you commit to it totally. -
TS1363 since installing itunes 11.1 i am unable to connect iphone/ipad to itunes?
since installing itunes 11.1 i am unable to connect iphone/ipad to itunes?
Hey there Jantje1,
It sounds like you are unable to launch iTunes and get an error message instead. I would try the troubleshooting outlined in this article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
If it comes down to uninstalling, then re installing iTunes altogether, use this link to download the 64 bit version of iTunes directly.
iTunes 11.1.3 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Take care,
Sterling -
Since installing os x mavericks can't shutdown macbook pro(mid 2012) is there a fix?
since installing os x mavericks can't shutdown macbook pro(mid 2012) is there a fix?
I did the SMC reset and that did shut down the computer (did not notice if the power adaptor lite blinked) when pushed power button (after waiting approx. 30sec.) to see if computer would display same message -- it did! Here is report:
Anonymous UUID: B6EB39B0-68CD-8AF4-830E-48E1B18542FD
Wed Nov 27 12:20:53 2013
panic(cpu 0 caller 0xffffff8029adc19e): Kernel trap at 0xffffff8029a50944, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x000000002c033000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80358b7fd8, RCX: 0x0000000000000000, RDX: 0xffffff802a0cb940
RSP: 0xffffff80a2c63a00, RBP: 0xffffff80a2c63a30, RSI: 0xffffff80358b7000, RDI: 0xffffff802c4a1360
R8: 0xffffff802a0d2b30, R9: 0x0000000000000000, R10: 0xffffff80a2c63990, R11: 0xffffff802a089ce8
R12: 0xffffff80358b7008, R13: 0x0000000000000000, R14: 0xffffff80358b7000, R15: 0xffffff802c4a1360
RFL: 0x0000000000010246, RIP: 0xffffff8029a50944, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80a2c63690 : 0xffffff8029a22f69
0xffffff80a2c63710 : 0xffffff8029adc19e
0xffffff80a2c638e0 : 0xffffff8029af3606
0xffffff80a2c63900 : 0xffffff8029a50944
0xffffff80a2c63a30 : 0xffffff8029a5151a
0xffffff80a2c63b10 : 0xffffff8029e836e6
0xffffff80a2c63b30 : 0xffffff7faa4b7614
0xffffff80a2c63b60 : 0xffffff7faa49f90b
0xffffff80a2c63b80 : 0xffffff8029e4c3d3
0xffffff80a2c63bb0 : 0xffffff8029e4c24d
0xffffff80a2c63bd0 : 0xffffff8029e61e74
0xffffff80a2c63bf0 : 0xffffff8029e90e44
0xffffff80a2c63c70 : 0xffffff8029e90477
0xffffff80a2c63cb0 : 0xffffff8029e9020a
0xffffff80a2c63d10 : 0xffffff8029e917dc
0xffffff80a2c63d20 : 0xffffff7faa44772a
0xffffff80a2c63d40 : 0xffffff7faa7a9b46
0xffffff80a2c63d80 : 0xffffff7faa7a95b6
0xffffff80a2c63de0 : 0xffffff7faa79f980
0xffffff80a2c63e20 : 0xffffff7faa7a23a9
0xffffff80a2c63e70 : 0xffffff8029e9fe19
0xffffff80a2c63f00 : 0xffffff8029e98b6b
0xffffff80a2c63f20 : 0xffffff8029a4a15a
0xffffff80a2c63fb0 : 0xffffff8029ad6aa7
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7faa433000->0xffffff7faa491fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7faa0ba000
com.apple.driver.AppleUSBHub(650.4.4)[1229941E-4CB9-3F57-B0A6-4A0AD595025D]@0xf fffff7faa79d000->0xffffff7faa7b3fff
dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7faa433000
com.Ralink.driver.RT2870USBWirelessDriver(4.2.6)[2F28A586-61E4-9821-20DE-488AC0 641892]@0xffffff7faa49e000->0xffffff7faa535fff
dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7faa3ff000
dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7faa433000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000029800000
Kernel text base: 0xffffff8029a00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 82652072793
last loaded kext at 30378600712: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7fab05c000, size 32768)
loaded kexts:
com.Ralink.driver.RT2870USBWirelessDriver 4.2.6
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.2fc2
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: 802.11 n WLAN, Ethernet, en3
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: USB Receiver
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: 802.11 n WLAN
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
could the ralink driver be interfering?
thank-you for your diligence with this
Message was edited by: julie andor gus -
since installing the latest version... when I open a new window it opens everything I have minimized too... very annoying. How can I fix this, I minimize to go back to a window not have multiple windows open.
== This happened ==
Every time Firefox opened
== after installed last version...Well, then isn't there some way to induce Firefox to give Windows parameters that make it open the fershlugginer window in the *same* position, instead of an offset position?
Dafydd -
Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana
Prompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium -
I am unable to open adobe bridge on my mac. When I try to open it nothing happens. When I right click it says the application is not responding. I can also not op en through photoshop.
Could you see whether Firefox will start in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
Here's how:
With Firefox closed, hold down the Shift key while starting Firefox.
A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Does that work? -
Unable to open Camera Raw 6.7 from Bridge CS5
I am unable to view the RAW images that were taken on my D90 in Bridge CS5. They show up blank with the Camera Raw logo in the center and "NEF" in the upper left hand corner. This is the first time this problem has occured because I was (and still) able to view RAW images taken from my old D40. I have tried everything including updating my Camera Raw to version 6.7.0.339, but to no avail! I have no error messages, btw. I am operating Bridge and Photoshop CS5 on Windows 7 (32-bit). I found this thread, and it seems extremely helpful, but it's for Mac users: http://forums.adobe.com/message/2842306
All you need to do now is to refresh (purge) the cache. Everything is fine with your install.
That the right version of the ACR Plug-in is installed in the correct location is proven by the screen shot of the "About Camera Raw" splash screen. It would not show up in "About Plug-in" if it were not in the correct location.
I also take it only one instance of Camera Raw shows up in your list.
I see absolutely nothing in your first screen shot that would prevent you from sliding your mouse over to the "Purge Cache for This Folder" menu command and then letting go of the mouse. That's all it takes. That menu item does not appear to be grayed out. The only thing that is not clear is whether you do in fact have a folder selected.
The reason you see the generic NEF icons without preview is that the cache for that folder was built when you still had an older version of ACR that did not support your camera. That's why the cache needs to be purged (refreshed) now.
Humor me for a second and perform the following experiment: Select all the generic icons you see in the Content panel in Bridge and right-click on them in order to call the "Purge Cache for Selection" command you had discovered earlier and mentioned in a previous post. You should see the icons turn into thumbnails before your eyes.
Now you can just use the "Purge Cache for this Folder" command on any other folder containing generic NEF icons without having to select the individual icons at all.
If you already have a bunch of folders harboring generic NEF icons, go ahead and use the central Purge Cache command in Bridge preferences to purge the entire Bridge cache on your disk in one fell swoop.
Hope this helps. Let me know.
Message was edited by: station_two -
Unable to open camera raw 6.0 from Bridge CS5
I just Installed photoshop CS5 and I am unable to view and open my NEF files in Camera Raw from Bridge CS5. It worked perfectly fine with Bridge CS4 and Camera Raw 5.1.0.30. Anyone has any suggestion other than using my old Bridge CS4. I have mas OS X 10.6.3 installed on my computer.
Many ThanksNatdale wrote:
I have de-installed and re-installed the entire photoshop CS5 and it is still the same... I am at lost and using my old CS4 bridge for now.
You'll need to confirm that the Camera Raw plug-in was correctly installed so that both Photoshop _AND_ Bridge can access it. For Mac the only correct location that is should be installed is: the root level Library (not the user Library). Inside of the Library look at Application Support/ Adobe/Plug-ins/ CS5/ File Formats/ Camera Raw.plugin
If the Camera Raw plug-in isn't there and/or any of these folders are not there then Camera Raw is not properly installed...if Camera Raw is correctly installed then you may need to do several things...first, in the folder you are trying to see raw images, go up under Tools/ Cache/ Purge Cache For Folder. If that doesn't work you may need to trash your Bridge CS5 preferences. To do that, hold down the Command/ Option/ Shift keys while double-clicking the Bridge app icon and choosing Reset Preferences...
If Camera Raw was not properly installed, sorry, can't help you...you may need to contact Customer Service for installing tech support. -
Hi,
Macbook Pro 10.5.8 and trying to open Adobe Photoshop 10.0.1 and comes up with application unexpectedly quit. Think this may have been since parallels has been installed but not sure. Any ideas appreciated. I have looked at other posts regarding epson scanners causing issues but no joy fixing this one. I am thinking of a reinstall of Adobe ? This also causing issues with all adobe products but sometimes when loading / opening files.
Thanks,Has Photoshop ever worked properly? Have you tried uninstalling Photoshop and re-installing it? have you tried deleting the file, "com.adobe.Photoshop.plist" from your home/Library/Preferences folder? You might also post to the Adobe forums:
http://forums.adobe.com/community/photoshop -
I am unable to start adobe reader XI which i installed today. It just tries to open and then closes.
And on what system...?
Mylenium -
"unable to open project file" after importing layered Photoshop file
After spending a day of work, I saved and closed my 720p project. Today, I can't open it. I get a message saying: "Unable to open project file." Same thing happens with the auto-saved copy.
I have narrowed down the problem to this: I made a new 720p project file. Without doing any work, I import a single layered Photoshop file (.psd), then save and close the project. When I try to open it, I get the message again: "Unable to open project file."
Works fine at home. What am I doing wrong?
Thanks,
PPJI'm just now having the same problem, though I'm using FCE 3 . I can open older (NTSC) files. Just not new HD files that I have also blindly used alpha+Photoshop layers in. When I create a new HD file with a few HD clips in it and even use an audio track from the project I'm wanting to make, and use TIFF versions of the graphics and save it, it will open right up -- but something about these PS files.
-
I have a Mac, using chrome, and trying to install Kevin Kubota Auto album into Photoshop. Talked with Kevin Kubota support and they said they can't help me anymore because my Adobe Extension Manager was reinstalled and will not display Photoshop CS5 under products. Please help !!!!
EXACT and complete info, please.
BOILERPLATE TEXT:
Note that because this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Unable to open Canon 650D Raw files in PS CS5 [was:Camera Raw]
Hi everyone
I have tried to downlaod my raw files CR2 to my photoshop cs5 but it keep saying
"Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw."
My camera model is Canon 650d which is supported and i have downloaded the latest raw update but everytime i go to the Help > About Plug in
it keep saying that my version is 6.3.0.79The 650D requires Camera Raw 7.1 or higher.
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
CS5 is only compatible with Camera Raw up to version 6.7. Thus you cannot open 650D Raw files in CS5.
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
Thus you must either upgrade to CS6 or CC or convert your Raw files to DNGs using the free Adobe DNG converter. Then open and edit the DNG files in CS5.
http://www.adobe.com/products/photoshop/extend.displayTab2.html
http://blogs.adobe.com/crawlspace/2011/03/why-doesnt-my-version-of-photoshop-or-lightroom- support-my-camera.html
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