Since installing the latest update, whenever I try to play purchased videos, they open in the separate video window and immediately causes iTunes to crash and close.
Ever since installing the latest iTunes 10.4 update, I've been having trouble playing purchsased videos. When I try to play them, they open in an unseen new window and after a couple of seconds of audio, iTunes crashes and has to close. There isn't something wrong with the videos as they play fine on my iPod and I have played most of them before, but they just won't play in iTunes suddenly.
Can anyone help?
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
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Refer steps here to delete SC file.:
http://support.apple.com/kb/TS2363
Then proceed to repair your QuickTime. START / CONTROL PANEL / ADD n REMOVE PROGRAMS / highlight QUICKTIME and click CHANGE then REPAIR. -
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Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
See also:
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*http://kb.mozillazine.org/Corrupt_localstore.rdf -
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Try a Safe Boot OS X: What is Safe Boot, Safe Mode? - Apple Support be patient as it may take awhile. If you can get started in Safe Mode copy and paste the panic report in this thread Mac OS X: How to log a kernel panic - Apple Support
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Rgds -
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YES.
I posted a question about this in another thread and it got no responses.
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Hi, any suggestions as to how I can fix the problem on my iPhone?
Hello, ClareOlys.
Thank you for visiting Apple Support Communities.
I would first make sure all updates have been processed for the computer and iTunes. You may need to place the device in recovery mode before iTunes will recognize the device. Here is the article that explains that process.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If the device is still not recognized by iTunes, see the steps in the two articles below.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Cheers,
Jason H. -
Vista home premium SP2 32bit
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/sessionstore.js
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br />
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore -
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http://www.mozilla.com/en-US/firefox/3.6.13/releasenotes/
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''jscher2000 [[#answer-670981|said]]''
<blockquote>
What do you have set up as the default application for .html files? Or are you opening another kind of file that isn't normally/automatically associated with Firefox?
If you drag and drop the file onto a tab (which normally would replace the page there with the local file), what happens?
</blockquote>
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