Since installing Webroot Security, Firefox regularly crashes - are others experiencing this, and does anyone have any ideas to stop except binning Webroot.

Question

I have used Mozilla for longer than INternet Explorer and think it's great. However, since installing Webroot Security Firefox has routinely started crashing. Not always in the same place or with certain sites, but randomly. I emailed Webroot who said it's not a problem they have encountered, but they issue reguar updates - blah blah.
I usually use Norton which is fine, but we have so many PCs / Laptops at home it made sense to buy a bigger licence product.

Answer 1

Thank you thefourthbrother for providing the Firefox crash reports. After reviewing them this is indeed the result of a known Firefox bug which the Webroot Secure Browsing functionality is triggering but not the cause of:
https://bugzilla.mozilla.org/show_bug.cgi?id=542040
Since there is currently no timeline provided by Mozilla as to when this bug will be addressed, Webroot is currently working on an alternate method to protect Firefox users which should eliminate the possibility of triggering this Firefox bug, and will provide this new functionality in an upcoming release.
In the interim those that encounter regular Firefox crashes with the Webroot Secure Browsing functionality enabled, and would prefer not to have this added malware protection for the time being, may disable the Webroot Secure Browsing feature in Firefox by going to Tools > Add-ons > and click the "Disable" button on the "Webroot malicious URL Filtering" extension.
An update to this post will be provided by Webroot when the new functionality Webroot is currently working on to prevent the possibility of such Firefox crashes going forward is deployed.