Since installing Yosemite, I have no sound.
Since Installing Yosemite, I have No sound. There is no sound if I use headphones either.
There are many possible causes for this issue. Take each of the following steps that you haven't already tried. Some may not apply to your model. Back up all data before making any changes.
1. Start with the steps recommended in this support article. Don't skip any of the steps. It's the starting point for further efforts to solve the problem.
2. Make sure you have a fully up-to-date installation of OS X.
3. If you've installed an application called "Memory Clean" or any other third-party software that is supposed to "clean" or "purge" memory automatically, remove it according to the developer's instructions and restart. You should do that even if the software is not causing the problem, because it's useless.
4. Other third-party software that has been reported to interfere with sound output includes "Boom" and "Samsung Kies." If applicable, uninstall according to the developer's instructions (not by dragging something to the Trash.)
5. If an AirPlay device is selected for sound output from iTunes (or from other applications via third-party software such as "Airfoil"), deselect it.
6. Launch the application "Audio MIDI Setup" by entering the first few letters of its name in a Spotlight search and selecting it in the results (it should be at the top.) Select Built-in Output from the list on the left. If the Mute boxes are checked, uncheck them.
7. If a red light is visible in the audio-out port when sound should be playing, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by the warranty.
If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
8. Disconnect all wired peripherals except keyboard and mouse, if applicable. If more than one display is connected, disconnect all extra ones. Restart and test.
9. If you have a MacBook Air, turn off Bluetooth and restart.
10. Start up in safe mode. Don't log in; just restart as usual when the login screen appears. When you do, make sure the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and sound won't work.
11. Reset the NVRAM.
12. Reset the SMC.
13. Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/Audio
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash. Recreate your settings in the Sound preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
14. Reinstall OS X after backing up all data.
15. Make a "Genius" appointment at an Apple Store.
Similar Messages
-
Two days ago I installed Yosemite. On start up I now get either a blank screen and have to power down by holding the start button or I get the rainbow wheel which takes ages to clear.
I notice that the home page redirects to a secure (HTTPS) address. I wonder whether there is a setting blocking this? What if you go directly to a secure page -- will it load?
https://www.itvsn.com.au/include/sweb.dll/product?product=155602&category=92010&site_id=ITVSN
Your add-ons list shows AVG, ZoneAlarm, and McAfee products. Could one of them be blocking this site? See whether you can add exceptions or just disable them temporarily and test whether that helps. -
ps cs6 on mac. since installing yosemite, when working on an image if i want to change tool, via shortcut or wacom pen click, i now have to click on the image title bar, how can i fix this ?
@Naiks, having suffered through unsuccessful synching attempts for Calendar and Contacts myself, l would suggest you try the following:
UNINSTALL iCloud control panel from your PC. Seems silly, but do it.
Go into Outlook, and look at the very top menu. Click FILE, then ACCOUNT SETTINGS, then click the popup box.
You will see a list of all your email accounts. Make sure that ONE of them has a checkmark against it. If not, select the account your want as your default, and click "set as default.
Exit out of Outlook and reboot your machine.
Now reinstall iCloud, check CALENDAR and CONTACTS, and do as instructed when prompted.
Reboot for good luck and now launch OUTLOOK. All that remains is to locate your iCloud Contacts and Calendar files, and make them your default.
IMPORTANT: Don't panic if you can't find your contacts -- they're there. Click CONTACTS and you'll see you have several available contact files. Locate the one label "iCloud" in grey type. Right-click on it, select PROPERTIES, then click the Outlook Address Book tab. Check the box that says something like "Make this my default Outlook Address Book." Keep clicking "apply" and "okay" until you've exited out of the dialog box maze.
You may have to do something similar with your Calendar files. I dd not, but if you need to, do it.
Everything should now sync pretty seamlessly.
I didn't have the exact same problem as you, but my dilemma was close enough. Good luck!
Arthur P. Johnson -
Since installing Yosemite and Photos I can now no longer drag and drop a photo in an email, as I have always done. I repaired permission and restarted a number of times. still not working... Help?! Thanks, Michael
What happens if you use the Share button and select Mail?
What happens when you try? I had to hold there photo there for a short period before it would load. -
No sound in iPhoto since installing Yosemite
Since updating my Mac to Yosemite, I have no sound in movie clips viewed in iPhoto. I am running Yosemite v10.10.1
Some old clips do have sound but many, including the latest movies, do not have sound. However, I can play them ok with sound using QuickTime Player. My iPhoto is v9.6 (910.29). I've tried changing sound settings and restarting the computer but no change. All other sounds are working ok. Any suggestions please?Well, it started working again just as mysteriously as it stopped working.
Cheers! -
System running slow since installing yosemite
Problem description:
My iMac is running very slow since installing Yosemite. I turned off iCloud for photos and this seems to have helped, but it is still running slow. When I ran this EtreCheck, there seem to be a lot of "failures". What's up with my Mac?
thanks,
todd
EtreCheck version: 2.0.10 (97)
Report generated November 2, 2014 at 2:05:21 PM PST
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 10 days 3:20:14
Disk Information: ℹ️
ST1000DM003-9YN162 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Todd's Drive (disk0s2) / [Startup]: 999.35 GB (168.82 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
IOMEGA IOMEGA MINIMAX Device 1 400mbit - 400mbit max
S.M.A.R.T. Status: Verified
disk1s1 (disk1s1) <not mounted> : 32 KB
disk1s2 (disk1s2) <not mounted> : 29 KB
disk1s3 (disk1s3) <not mounted> : 29 KB
disk1s4 (disk1s4) <not mounted> : 29 KB
disk1s5 (disk1s5) <not mounted> : 29 KB
disk1s6 (disk1s6) <not mounted> : 262 KB
disk1s7 (disk1s7) <not mounted> : 262 KB
disk1s8 (disk1s8) <not mounted> : 262 KB
Iomega HDD (disk1s10) /Volumes/Iomega HDD : 499.97 GB (74.61 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Roxio Toast Titanium 5.1.1/Toast Titanium 5.1.1.app
[not loaded] com.roxio.TDIXController (1.0) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4212 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.ATITechnologiesInc.TVOut (2.0) Support
[not loaded] com.Cycling74.driver.Soundflower (1.5.0) Support
[loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) Support
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.6) Support
[not loaded] com.heartmath.emwave (1.1.0) Support
[not loaded] com.lexar.iokit.IOSCSILexarCommandsDevice (1.0.5) Support
[not loaded] com.logitech.iokit.quickcam (1.0.7) Support
Startup Items: ℹ️
RetroRun: Path: /Library/StartupItems/RetroRun
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.gamed.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.spindump.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[failed] com.adobe.CS4ServiceManager.plist Support
[invalid?] com.brother.LOGINserver.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.codecm.uploader.plist Support
[invalid?] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.zeobit.MacKeeper.Helper.plist Support
[invalid?] de.metaquark.appfresh.plist Support
User Login Items: ℹ️
System Events Application (/System/Library/CoreServices/System Events.app)
iTunesHelper UNKNOWN (missing value)
.VirexLogin Application (/Applications/Virex 7/.VirexLogin.app)
Dropbox Application (/Applications/Dropbox.app)
My Day Application (/Applications/Microsoft Office 2008/Office/My Day.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 5.1 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
OfficeLiveBrowserPlugin: Version: 12.2.3 Support
OVSHelper: Version: 1.1 Support
RealPlayer Plugin: Version: (null) Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Cannot contact Adobe
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
Unity Web Player: Version: UnityPlayer version 4.5.2f1 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
CANONiMAGEGATEWAYDL: Version: 2.1.0.1 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
CANONiMAGEGATEWAYLI: Version: 2.1.0.1 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
3rd Party Preference Panes: ℹ️
3ivx MPEG-4 Support
Déjà Vu Support
Flash Player Support
Flip4Mac WMV Support
Java Support
Logitech Control Center Support
MediaLink Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Todd's Drive: Disk size: 999.35 GB Disk used: 830.52 GB
Destinations:
Iomega HDD [Local]
Total size: 499.97 GB
Total number of backups: 9
Oldest backup: 2014-03-31 08:05:18 +0000
Last backup: 2014-09-26 17:26:27 +0000
Size of backup disk: Too small
Backup size 499.97 GB < (Disk used 830.52 GB X 3)
Top Processes by CPU: ℹ️
22% WindowServer
3% Google Chrome
2% spindump
2% iPhoto
1% Little Snitch Agent
Top Processes by Memory: ℹ️
348 MB iPhoto
112 MB Google Chrome
94 MB mds
73 MB AppleIDAuthAgent
52 MB Finder
Virtual Memory Information: ℹ️
97 MB Free RAM
1.04 GB Active RAM
960 MB Inactive RAM
752 MB Wired RAM
120.16 GB Page-ins
4.07 GB Page-outsMy Mac also very temperamental since installing Yosemite, it sounds like it's constantly working very hard no something, it delays when clicking, typing, switching applications, I'm seeing a lot of twirling umbrellas. I've also done the Etre Check report and would be grateful for any help.
Problem description:
System generally running slow, delay switching between tasks, pressing on menus etc, the twirling Apple umbrella showing up frequently
EtreCheck version: 2.0.11 (98)
Report generated 6 November 2014 16:11:01 GMT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3 days 6:25:17
Disk Information: ℹ️
Hitachi HDT721050SLA360 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (131.63 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. Built-in iSight
USBest Technology USB Mass Storage Device 4.04 GB
S.M.A.R.T. Status: Verified
JG 4GB KEY (disk1s1) /Volumes/JG 4GB KEY : 4.04 GB (3.24 GB free)
Apple Internal Memory Card Reader
Western Digital My Passport 070A 499.41 GB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
My Passport (disk2s2) /Volumes/My Passport : 499.06 GB (1.89 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 42
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/LogMeIn/drivers
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
/Library/Extensions
[not loaded] jp.co.yamaha.driver.YamahaSteinbergUSBAudio (1.8.32 - SDK 10.6) Support
/System/Library/Extensions
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (2.9.7) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.1.9) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.1.9) Support
[not loaded] com.novatelwireless.driver.3G (2.0.1) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.0.0) Support
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) Support
[not loaded] jp.co.roland.RDUSB0009Dev (1.0.0) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GControl (2.0.1) Support
[not loaded] com.novatelwireless.driver.3GData (2.0.1) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[failed] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.teamviewer.teamviewer.plist Support
[running] com.teamviewer.teamviewer_desktop.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.teamviewer.teamviewer_service.plist Support
[failed] com.vmware.launchd.vmware.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[running] com.eltima.Folx.Agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[failed] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewer: Version: 8.3.1 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
PrintDialogExt: Version: 6.1.1 Support
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
Scorch: Version: 5.2.1 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
RealPlayer Plugin: Version: (null) Support
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
GarminGpsControl: Version: 2.9.1.0 Release Support
Musicnotes: Version: 1.16.12 Support
DivXBrowserPlugin: Version: 2.0 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 7.1 Support
FolxNetscapePlugIn: Version: Unknown
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.2.4 Support
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
NPDjVu: Version: 6.1.2 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
ContentUploaderPlugin: Version: 1.2 Support
JavaAppletPlugin: Version: Java 7 Update 45 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
FolxNetscapePlugIn: Version: Unknown
Picasa: Version: 1.0 Support
Safari Extensions: ℹ️
Dashlane
3rd Party Preference Panes: ℹ️
Déjà Vu Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
Perian Support
Yamaha Steinberg USB Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 367.62 GB
Destinations:
My Passport [Local]
Total size: 499.06 GB
Total number of backups: 60
Oldest backup: 2014-06-24 23:04:57 +0000
Last backup: 2014-11-06 15:09:25 +0000
Size of backup disk: Too small
Backup size 499.06 GB < (Disk used 367.62 GB X 3)
Top Processes by CPU: ℹ️
2% Dropbox
2% WindowServer
2% cfbackd
1% backupd
0% LogMeIn
Top Processes by Memory: ℹ️
679 MB PhoneView
266 MB Finder
223 MB Mail
206 MB Microsoft Word
206 MB WindowServer
Virtual Memory Information: ℹ️
162 MB Free RAM
2.75 GB Active RAM
2.58 GB Inactive RAM
1.25 GB Wired RAM
22.42 GB Page-ins
166 MB Page-outs -
Since installing yosemite my computer/screen blacks out, but still running
Since installing yosemite last week, my computer/screen blacks out, but still running. I have since rebooted everything, started from scratch and utilizing my external drive transferred all files/apps back. Did not help, in fact it is getting worse. Computer screen blacks out every 5 min or so and have to power up again. Also, continue to get Java message updates even after all have been updated over and over again. Any suggestions? Thanks!
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Problem description:
My Macbook air runs very slow since installed Yosemite a few days ago
EtreCheck version: 2.0.6 (91)
Report generated October 24, 2014 at 12:07:13 GMT+3
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Verified)
MacBook Air - model: MacBookAir5,2
1 2 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:15:57
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.77 GB (28.85 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.4) Support
Startup Items: ℹ️
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[invalid?] com.cisco.anyconnect.gui.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[invalid?] com.teamviewer.teamviewer.plist Support
[invalid?] com.teamviewer.teamviewer_desktop.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[loaded] com.teamviewer.Helper.plist Support
[invalid?] com.teamviewer.teamviewer_service.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Moveslink2 Application (/Applications/Moveslink2.app)
Quicksilver Application (/Applications/Quicksilver.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Dropbox UNKNOWN (missing value)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
OpenIE
Facebook Photo Zoom
Translate
1-ClickWeather
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% WindowServer
1% fontd
1% Google Drive
0% Microsoft Database Daemon
0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Google Drive
86 MB mds_stores
86 MB SyncServicesAgent
86 MB Google Chrome
86 MB Finder
Virtual Memory Information: ℹ️
2.25 GB Free RAM
2.84 GB Active RAM
2.56 GB Inactive RAM
936 MB Wired RAM
3.88 GB Page-ins
74 KB Page-outsYou have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
Mac mini slow startup since installing yosemite
I have a late 2012 mac mini and before installing Yosemite it would take just a few seconds to start up when I turned it on. Now since installing Yosemite it is a lot slower to start up, and i get a "progress bar" when I turn it on, which I never had when running Mavericks. Any ideas how to fix this?
Here are the results of a Etrecheck:
EtreCheck version: 2.0.11 (98)
Report generated November 2, 2014 at 8:11:57 PM MST
Hardware Information: ℹ️
Mac mini (Late 2012) (Verified)
Mac mini - model: Macmini6,2
1 2.3 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
SAMSUNG spdisplays_1080p
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 6:50:57
Disk Information: ℹ️
APPLE SSD SM128E disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / [Startup]: 1.12 TB (895.29 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE HDD HTS541010A9E662 disk1 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / [Startup]: 1.12 TB (895.29 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
USB Information: ℹ️
Western Digital My Book 1234 3 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
My Book for Mac (disk3s2) /Volumes/My Book for Mac : 3.00 TB (1.32 TB free)
Apple, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Volumes/My Book for Mac/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USB-64HP (1.0.3) Support
[not loaded] com.wdc.driver.USBHP (1.0.14) Support
Launch Agents: ℹ️
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents: ℹ️
[running] com.akamai.single-user-client.plist Support
[invalid?] com.genieo.completer.download.plist Support
[invalid?] com.genieo.completer.update.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Public VolumeHidden (/Volumes/Public)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
My Book for Mac VolumeHidden (/Volumes/My Book for Mac)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
iTunes Application (/Applications/iTunes.app)
WDQuickView Application (/Library/Application Support/WDSmartware/WDQuickView.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
WDQuickView Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 1.12 TB Disk used: 219.91 GB
Destinations:
My Book for Mac [Local]
Total size: 3.00 TB
Total number of backups: 76
Oldest backup: 2013-11-17 18:59:56 +0000
Last backup: 2014-11-03 02:17:18 +0000
Size of backup disk: Adequate
Backup size 3.00 TB > (Disk used 219.91 GB X 3)
Top Processes by CPU: ℹ️
7% HP Device Monitor
6% WindowServer
1% fontd
0% launchd
0% WDQuickView
Top Processes by Memory: ℹ️
1.60 GB iPhoto
893 MB com.apple.MediaLibraryService
868 MB iTunes
241 MB mds_stores
146 MB softwareupdated
Virtual Memory Information: ℹ️
233 MB Free RAM
3.75 GB Active RAM
3.54 GB Inactive RAM
1.06 GB Wired RAM
3.42 GB Page-ins
2 MB Page-outsRemov Genieo since it is malware
http://www.thesafemac.com/arg-genieo/
If yo do not need Akamai then remove it
http://superuser.com/questions/77591/how-do-i-get-rid-of-adobe-download-akamai-s oftware-on-a-mac -
Since installing Yosemite my Quarkxpress 10 is not running correctly. Too slow or crashes. How do I uninstall Os X Yosemite without losing all of my designs?
Thank you Thomas
First, for changing my question to the right forum. I am new on this and wasn't aware I was in the wrong forum.
Secondly, even though my initial question is not answered as in: I just want to remove Classic, what you say is right. I think now, after writing my long question and seeing your answers, that I should start from scratch.
To answer your question, I bought the new drive to be able to store and back up into DVDs and CDs all the photographs and movies that are still in the computer. I also need to make CDs of my portfolio since I am trying to find a new job and buying a new Mac at this point is out of the question. To upgrade the computer: I just do not have use for OS 9 anymore; I cannot upgrade to the latest Java, Safari or have issues with Flash or other programs; the programs that I have and need will still run perfectly fine or better in Leopard. And even if I could buy another computer I would still like to hang onto this computer for a while. -
Illustrator CS4 not working since installing Yosemite
Since installing Yosemite on my Macbook Pro, my CS4 Adobe Illustrator no longer works. The related files in the applications folder also show as being unavailable. All of the other programmes in the CS4 design suite still run without a problem. Can you please let me know how I can fix this issue. Thanks.
sorry I've not seen this question sooner - I'm here looking of answers to a recent problem with Photoshop CS4 repeatedly crashing in Yosemite - been working fine for months until this week - roll on Serif Affinity Photo!...
However. I'm no illustrator expert but I have Ai CS4 on three Macs, all running Yosemite and Ai apparently working just fine as far as I can see (I'm not a frequent user of Ai so rarely touch the surface of features but it launches, opens Ai files supplied by clients and saves my edit just fine.
HTH
Steev -
Computer doesn't load page correctly and freezes up since installing Yosemite.
Pages don't load correctly and computer freezes up ever since installing Yosemite. Help!!
Please answer as many of the following questions as you can. You may already have answered some of them; in that case, there's no need to repeat the answers.
Restart the router and the broadband device, if they're separate. Any change?
Run Software Update and install all available updates for OS X or the computer's firmware. Any change?
Are you connected to Ethernet as well as Wi-Fi? If so, disconnect the Ethernet cable or adapter and test.
If possible, connect to the router with an Ethernet cable and turn off Wi-Fi. Any difference?
Are any other devices on the network, and if so, are they the same?
If you can connect to more than one network, are they all the same?
Are all network applications affected, or only some? If only some, which ones?
Is networking always the same, or is the problem intermittent?
Disconnect all other devices from the network. Any change?
If you're running a MacBook with the lid closed, open the lid. Any difference?
Start up in safe mode and test. Any difference?
Start up in Recovery mode. From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Any difference?
If possible, turn off Bluetooth and disconnect any USB 3 devices. Any difference? -
My Font Book is not working since installing Yosemite
I've got a Mac Pro (Early 2008). Since installing Yosemite my Font Book refuses to launch. Can anyone help?
I have tried all the suggestions posted on online forms to no avail.
Please describe in detail all you have attempted to do in order to resolve the issue in case there were things you missed.
I think as a loyal customer I deserve better than this....
I'm a loyal Chevy car owner and I am treated no differently than a first time Chevy owner. Apple is just like any other huge corporation, they treat all their customers the same. Doesn't matter if you're loyal or not.
Mac OS X (10.6)
Use Software Update to update your os and anything else that needs to be updated. You are seriously outdated for Snow Leopard. -
MAIL FREEZING SINCE INSTALLING YOSEMITE ON MACBOOK PRO 2011
Problems with mail program freezing since installing Yosemite on MacBook Pro 2011
When Mail freezes, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro crashes all the time since installing Yosemite
My MacBook pro has become almost unusable since I installed Yosemite. I have a mid-2010 model MacBook Pro. It spontaneously shuts off and reboots itself very frequently-- so frequently I can't get anything done. It doesn't seem to matter what I am doing or which applications I am running. I ran TechTool Pro and it repaired some files and permissions. However, it's still spontaneously shutting off and rebooting just like before. I'm starting to wonder if my machine is on its way out. Can anyone help?
Thank you for responding! I ran Etrecheck and here's the report:
Problem description:
MacBook Pro (mid-2010 version) spontaneously shuts down and reboots very frequently since installing Yosemite.
EtreCheck version: 2.1.5 (108)
Report generated December 31, 2014 at 1:16:35 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:27:2
Disk Information: ℹ️
WDC WD5000BPVT-00HXZT3 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (373.04 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Support]
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.0) [Support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.0) [Support]
/Library/StartupItems/NortonPersonalFirewall/Resources/NPF.bundle/Contents/Reso urces
[not loaded] com.symantec.kext.NPF (3.0.0) [Support]
/System/Library/Extensions
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
Startup Items: ℹ️
Macaroni: Path: /Library/StartupItems/Macaroni
NortonPersonalFirewall: Path: /Library/StartupItems/NortonPersonalFirewall
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.micromat.TechToolProAgent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.bombich.ccc.scheduledtask.75035E94-8AED-4577-A01F-5BF22B436A7B.plist [Support]
[running] com.micromat.TechToolProDaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Personal Firewall Agent Application (/Library/StartupItems/NortonPersonalFirewall/Resources/NPF.bundle/Contents/Res ources/Personal Firewall Agent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Evernote Web Clipper [Installed]
Pin It Button [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Macaroni
TechTool Protection [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 125.84 GB
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 137
Oldest backup: 2011-10-02 04:54:45 +0000
Last backup: 2014-12-31 01:10:17 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
4% mds
4% WindowServer
0% fontd
0% AppleSpell
0% com.apple.WebKit.WebContent
Top Processes by Memory: ℹ️
193 MB com.apple.WebKit.WebContent
163 MB Safari
112 MB mds_stores
73 MB Dropbox
69 MB WindowServer
Virtual Memory Information: ℹ️
984 MB Free RAM
1.72 GB Active RAM
648 MB Inactive RAM
803 MB Wired RAM
1.31 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 12:50:08 PM Self test - passed
Dec 29, 2014, 12:38:11 PM /Library/Logs/DiagnosticReports/com.apple.qtkitserver_2014-12-29-123811_[redact ed].cpu_resource.diag [Details]
Dec 29, 2014, 12:10:45 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-29-121045_[redacted].panic [Details]
Dec 24, 2014, 03:02:23 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-24-150223_[redacted].panic [Details]
Dec 19, 2014, 10:33:25 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-19-223325_[redacted].panic [Details]
Dec 14, 2014, 02:12:30 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-14-141230_[redacted].panic [Details]
Dec 7, 2014, 10:15:04 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-07-101504_[redacted].panic [Details]
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