Since ios5 I have videos that won't play.

When I try to play them I get a dialog that says "Cannot Open" with an OK button. They played fine on ios4 and they currently play in iTunes and through Windows Media player. Any idea what the problem might be? These videos are in mp4 format and I don't believe they are DRM files.

Your iPod may have other update problems.
Do the updates on the iTunes library on the computer.   Update all software.
Computer, iTunes, wifi firmware and iPod.....
Connect the iPod to the computer and sync the updates Apps.

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  • Songs that won't play

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    then
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    http://support.apple.com/kb/ht2519
    Thanks for reaching out to Apple Support Communities.
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