Since ios7 update I can't connect with iTunes Store
Since updating my iPhone 5 to ios7.0.2 I can't connect to the iTunes Store.
Hi thereSteveMusick,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W.
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Apple TV keeps saying it can't connect with itunes store. Help?
Been trying to pull up purchased season of Breaking Bad. Got thru some episodes but now it's saying it can't connect with itunes store. Everything's updated and all other features of ATV work fine.
I've had apple tv since August and seem to have had to do a restore every 2 weeks or so, lost connectivity, can't connect to itunes or other errors. the restore takes a good 20 minutes even on wide band internet. it works for a few days then seems to go bad. read something online tonight about just restarting apple tv, presumably by powering down from the socket and rebooting. good luck.
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After the ios7 updated I can not open the iTunes store in my iPhone 5
After the ios7 updated I can not open the iTunes store in my iPhone 5
How can I fix it?Hi adrimomo,
Welcome to the Support Communities!
Here are a few things you can try:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Also, check your settings for Safari -- enable cookies and turn off private browsing - see page 57 of the iPhone User Guide above.
Cheers,
- Judy -
I can't connect with iTunes store to download new version of itunes
i can't connect with iTunes store to download new version of itunes is dthere any problem in apple.....
How are you trying to download? I get a download link off the iTunes download page on the Apple web site.
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Hallo erst mal;) // Warum kann ich nichts kaufen? Ich habe zwar Kreditkartennummer usw. korrekt eingegeben. Wenn ich etwas kaufe steht dort immer: ,,Can not connecting with iTunes-Store''. Wie kann ich also was kaufen?
Ich habe das gleiche problem....ich hoffe auf eine schnelle loesung...
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Whenever I buy something in game, it says that " can not connect to itunes store". Why???? I fill all my payment information in app Store, bt I couldnt buy any thing. Why???
Additonally, at this point I really want to talk to someone who cares about how a customer like I might feel in such a situation and when I call corporate would like to talk to someone who is interested in hearing my input as it really sucks to think I really don't feel like going to the store anymore and would rather just buy stuff on amazon or newegg these days instead;/ When I know how much i used to enjoy going into the store and getting friendly with kind staff who worked with me to get the best deal on the items I got--perhaps this was because it was at a more desperate time when Best Buys fate as a company was more precarious prior to price matching taking origin. Also, on an aside, would like to add that obviously there is always the one or two people who go out of their way to make sure you have an excellent expeirenece so I am not trying to make any sweeping generalizations here. In fact, I find the forum contributors to be among the most kind and helpful, but that might be because they don't have to deal with the now seemingly dreaded "pricematch" epidemic;D
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Itunes sudden can't connect with itunes store, error code 11556
Sudden can't connect with itues store, error code 11556
Try these discussions...
https://discussions.apple.com/message/18950811#18950811
https://discussions.apple.com/message/20057934#20057934
FRom the More Like This section on the right. -
I have just installed iOS7 and i can't connect to itunes store. Please help.
i have just installed iOS7 and i can't connect to the itunes store. Please help.
Hi P.Rose,
If you're unable to connect to the iTunes Store, try these steps:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Cheers,
- Ari -
HT1904 Can't connect with iTunes Store
Try to buy gem in racing rivals but can't buy it say cannot connect with iTunes Store
There are a lot of similar posts from other people, I assume that there is a problem at Apple's end which they need to fix.
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Can't connect with iTunes store.
The past few days I've experienced some issues dealing with iTues store. Whenever I try to perform an action in iTunes that requires my computer to acces iTunes store or the ipod utdate center etc, I recieve the same message,; that I need to check that my nettowrk settings are corrct and that I'm connected to th internet.
I also recived n unkown error: 11222.
iTunes/iTunes store etc has been working just fine until the past few days, I'm also connected to the internet.
can anyone help with this issue.
PoxREmove itunes.exe and ituneshelper.exe from Norton/SYmantec, and save the changes.
Then put them both back in.
The built-in Windows firewall doesn't seem to have trouble with iTunes updates.
It's the other software manufacturers that seem to, or Apple is doing something in the install that doesn't work right with them. But in general, security software shouldn't block an install without giving you a message ot acept or deny the blocking. -
ITunes can't connect with iTunes Store & Computer doesn't recognize iPod
When I put my iPod in the USB-port, it is recognized by my desktop for a short time as "Lucas's iPod", then, after like 20 seconds it turns to removable drive en than it just dissappears out of My Computer, so iTunes says it can't sync it because it can't find the drive (= the iPod). I searched for solutions, tried the 5 R's several times, nothing works and I'm desparate. I tried to Authorize my Computer in the Store menu in iTunes, by clicking Store > Authorize Computer > Fill in Apple ID and password. I did that, but when I clicked Give Authorization, it says (In Dutch, I tried to translate it as well as I can): iTunes cannot connect with the iTunes Store. The networkconnection has been refused. Check if the networksettings are right and if the networkconnection is active. Then, try again.
I don't know what is meant with my "wrong networkconnection". My internet works beautifully, I can use everything, but only iTunes won't work. Why is the networkconnection being refused? I'm getting crazy because I have my Ipod for almost 2 months and I didn't take it out of my house or even use it one time! Please, please, please help me!
Message was edited by: Lucah
Message was edited by: Lucahhonestly on a Windows I do not know how, there are programs that you can download that will tell you, and there are unix scripts that can tell you. to find out how, you might want to talk to somebody who owns a windows and is proficient in using it.
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TS1368 I can't connect with iTunes store.
My computer just says iTunes has stopped working and Windows is searching for a solution; then shuts down. I have tried updating, uninstalling and reinstalling, updating Microsoft, and nothing works. HELP!!!!!
Hello babsbuff,
It sounds like you can't even open iTunes on your computer. I found an article with steps you can take to isolate and troubleshoot launch issues with iTunes:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M. -
How get around "Cannot connect with iTunes Store" when updating apps?
I have several Apps with updates indicated. When I select App Store, it goes to the updates but when I try to update, I get "Cannot connect with iTunes Store." But otherwise I can get to the iTunes Store itself. Where does "Report problem" appear? Not on my Touch (which is updated).
Try it from the computer that you sync with, then sync the updated apps over to the iPod.
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ITunes for Cyprus? Can't connect with iTunes in the US?
If I want to buy a product great! They are more than ready to take my money, such as CHARGE me TWICE for the same product!!! Now when I try to report the problem I can't connect with ITUNES Store???
WHAT AM I PAYING 739 EUROS for???Why would you post a link that says absolutely nothing useful to me?
Anyone have an actual answer for me? -
HT4623 iPad. Can not connect to iTunes Store when wishing to download App ?
Recent problems with downloading Apps and updating of software. Message labels read respectively -
"Can not connect with iTunes Store"
"Unable to check software update due to error"
Have I missed something obvious?The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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