Since last update cannot update password nor download emails.

Since my last update on Jan 19 I cannot download emails. It appears to connect but eventually stops without explanation. I erased all stored passwords but it does not ask for a new one and keeps doing the same thing. When I came to support it asks me to confirm my email by replying to an email BUT THAT IS MY PROBLEM I cannot access my emails!! I had to use someone else's email to post a question. I am using a Sony VAIO laptop running Windows 8.1.

To diagnose problems with Thunderbird, try one of the following:
*Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
*Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.

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Try going to the Apple ID page on your web browser
http://www.apple.com/support/appleid/
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Ask Apple to re-enable it. I had an unauthorized purchase last October. They disabled my account until the problem was solved. However, I asked them to reopen it, and they just asked me to provide some security information (billing address, a recent purchase you made, etc.), and then they re-enabled it.

Cannot sync with Outlook since last update

Hello,
Since last update of Sony PC Companion, I cannot synchronize anymore Outlook with Gmal calendar and contacts. A strange error occurs and then PC Companion stop to work. I have to kill it. In order to restart it, I need to restart the computer. Since last update of PC Companion, it has requested me to setup again the parameter of the synchronization, which is strange. Then synchronization fails:
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Here are some alternatives
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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I have the same problems with emails and it has possibly cost me business. I deleted a load that I thought were from Facebook before noticing that the subjects were not always matching the content. I have since found out that emails were sent to me regarding some freelance work and as I did not reply they have gone elsewhere that I must have deleted because the subject said they were from Facebook.
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Hello,
I do apologize for the length of this post but I don't know how to shorten it without removing some details useful to understand the problem encountered.
My sister has got an intel iMac with Tiger 10.4.10 and since last updates (10.4.9 and/or 10.4.10) she cannot use AB more than some seconds. It crashes consistently everytime it is open, even if no other action is done. There are also problems with iChat, iCal, Safari and Mail (but less than with AB).
When I visited her recently, I had a look to the console (even though I'm far from being an expert myself but I tried to find a track before asking here).
I noticed that for both crashes (Safari and AB), there was this mention :
quote
+CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:+
+ /Users/nnnnn/Library/Caches/com.apple.AddressBook/MetaData/.info+
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unquote
because of the "+not proper UTF8+" I tried to change it in AB preferences/vCard/encodage in "+proper UTF8+" and because of "+Old-style plist parser: error Unexpected character+" I tried to check and validate fonts of Fontbook. Unsuccessfully.
Back home, I searched on the web and read somewhere that there could be a problem with the "catalog" that could only be repaired by DiskUtility from the install disk. That was done today but the "*hard disk seems to be OK*" and AB crashed as usual when open.
there were two crash reports, one for AB and one for ABsync (? curious since she has no .mac account and does not sync her mobile phone).
The AB crashlog(1) finishes so :
quote
+Thread 3 Crashed:+
+0 <<00000000>> 0xffff0b54 __memcpy + 948 (cpu_capabilities.h:228)+
+1 ...apple.AddressBook.framework 0x9478a9f7 c4_Column::FetchBytes(long, int, c4_Bytes+
unquote
and the ABSync crashlog(2) :
quote
+Thread 0 Crashed:+
+0 <<00000000>> 0xffff0af6 __memcpy + 854 (cpu_capabilities.h:228)+
+1 ...apple.AddressBook.framework 0x9478a9f7 c4_Column::FetchBytes(long, int, c4_Bytes+
unquote
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I suppose two are toomuch but which ones have to be delete ...
Sorry for this (too) long post and hope the light will come from some reader better educated in hard and softwares than us.
(1) (2) I have a longer version of these crashlogs but this post is already very long and I'll post them only on request (if needed)!

Hello Josy.
After fixing the filesystem issues, which you say you’ve already done, try re-creating the Address Book files that may have become corrupt, one at a time, as follows — or restore them from a backup if you have one:
1. Quit Address Book, Mail, and any other applications that might use Address Book for something. Or just quit all applications to be on the safe side.
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Hi
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Mylenium

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Hello, H1Daisensei.
Thank you for visiting Apple Support Communities.
Here is an article that you may find helpful when experiencing this issue.
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http://support.apple.com/kb/ht5404
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Since last update cannot update password nor download emails.

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