Since last update, I cannot get an email account on my iPhone that I previously worked fine. Any suggestions?

Re iPhone 5: Since IOS 8 8.0.2 update, I cannot get email from 1 of the 2 email accounts (which is from the same internet provider). They use the same imap and smtp ports. Is that a problem? Or is it IOS? No problems previously. I can get both emails on iPad and Mac Air.

I reset by pressing power and menu button at same time until I saw the apple. Did not help. Deleted then added account back. Did not help. Next deleted account, reset again, added account back. Still does not work:( any other suggestions?

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Since last update on Mavericks, the picture attachement to a movie in iTunes no longer works. Any idea ?

Since last update on Mavericks, the picture attachement to a movie in iTunes no longer works. Any idea ?
Picture added is not displayed in the finder ; when transfering the movie to an Ipad, it is not displayed either.
iMac 27', Mavericks 10.9 + iTunes 11.1.2

Working here just fine. Try reinstalling:
Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Cannot access internet through itunes after last itunes update. Cannot get to itunes store or itunes help. Everything else works fine.

After last itunes update I cannot get to the internet through itunes. Cannot get to itunes store, itunes help, etc. Also, now when I sync everything syncs properly but I get message at end that tells me that my phone cannot be backed up on the laptop.

Something may be corrupt in your iTunes installation. The backup problem may or may not be related. The first step is reboot your system, disable your antivirus and firewall and try again. The next thing to try is completely removing iTunes and reinstalling: http://support.apple.com/kb/HT1925.
Also, if you used TinyUmbrella or Recboot as unauthorized apps to help with the update they corrupted your network settings on your computer. You will have to edit your hosts file and remove all references to Apple servers.

Since last update (today) I get invalid password when trying to use back to my MAC, password works everywhere else

since last update (today) I get invalid Apple ID password when trying to use back to my MAC in Icloud app on my MAC, password works on all my other devices. GLITCH ?

Try going to the Apple ID page on your web browser
http://www.apple.com/support/appleid/
and try to either retrieve or reset your password
(obviously you had to be able to successfully log in to be able to post here)
I was finally able to log in through my system preferences after about three or four hours. I ran a disk utility to repair permissions and restarted and it seemed to work ok.

Since last update of Pages, my Pages app in iPad anda iPhone doesn't open, it closes suddenly. I already deleted it and reinstalled, but still not works.

Since last update of Pages, my Pages app in iPad anda iPhone doesn't open, it closes suddenly. I already deleted it and reinstalled, but still not works.
Can someone help? Do I need to wait for another update?
Thanks

This is my problem that has to originate from the update. So glad that I did not purchase a MacBook! Apple products/apps are appearing to be not different from Windows products.
I have deleted and reinstalled from the device and desktop, resets, etc. When I uninstalled and reinstalled while connected to my desktop, the older version of pages was installed. I was able to see all of my files that were saved to the cloud. I was forced to update again to access any of the saved files. Once updated again, I could no longer open pages. It began, to open and abruptly shut down.

Can I retrieve contacts that I deleted from an email account on my IPhone that I no longer have access to? I have synced the contacts with my computer and have not synced since I deleted the mail account on my Iphone. Can I still retrieve the contacts?

can I retrieve contacts that I deleted from an email account on my IPhone that I no longer have access to? I have synced the contacts with my computer and have not synced since I deleted the mail account on my Iphone. Can I still retrieve the contacts on my home computer?

This might be a problem as it is a company mail account that I no longer work for.
Could I...
Plug iphone into pc and click Restore in iTunes?
Then using ICloud, retrieve all the data lost in the restore?

I have just updated my software to 10.8.2 and now my sound doesn't work. Any suggestions?

I have just updated my software to 10.8.2 and now my sound doesn't work. Any suggestions?

I used disk permission repair to try to resolve this as well as a 'soft' restart. Still have a grayed-out mute checkbox in the sound section of system preferences.

I am trying to complete a form but can't get to the final drop down question as it is not displayed because it falls below where my screen ends. i have tried changing the resolution but that doesn't work. any suggestions?

i am trying to complete a form but can't get to the final drop down question as it is not displayed because it falls below where my screen ends. i have tried changing the resolution but that doesn't work. any suggestions?

brilliant
google chrome works where safari doesn't on my macbook air. many thanks
i now have an embarrassing qu. have dowloaded spider solitaire (sad!) and i can't add cards at the bottom of a column for the same reason - the display cuts short. i have tried to extend it with the arrows in the bottom corners but it makes no difference. any ideas?

One of the email accounts on my iPhone refuses to let me delete any of the incoming emails anyone help?

One of the email accounts on my iPhone refuses to let me delete any incoming emails can anyone help?

Are you leaving the box unchecked to Manually manage music & videos? You don't need to to add anything to the iPhone.
Simply drag the playlist to the iPhone to manually add it.

Since last update for iOS can't open PDF file in iPhone 5

Since last update on PDF can't open PDF file on iOS.
MSG says that PDF file I'm trying to open is not a valid PDF file but I can open
It on iPad. Any explanations please ?

If you can share this PDF with us at [email protected], we can take a look, and see if there's a bug in Reader for iOS that is preventing us from opening it.

TS2621 Cannot get my email account

Cannot get my email . Just got this ipad

If you do not have the User Guide here is the link to download and save it to iBooks http://support.apple.com/manuals/#ipad
There is alo a copy in Safari under Bookmark. Please take time to read and re-read it. Life will be more pleasant fo you!

Since last update, i can't send emails!

since I updated my iphone 4 last week, i can't send email with only one special email-adress. My provider says, this a problem to apple and the update...can anybody help?

Hi hexie66,
Do you get any error message when you try to send an e-mail? Also are you able to still recieve e-mails on this e-mail account and how are you connecting to the e-mail server (WiFi or Cellular Data)?
If it's the sending only I would check that you have the correct SMTP servers listed and that they are turned on (if you're trying to send E-Mails over your carrier network for example you will need their SMTP server listed and turned on, the update might have turned them off for some reason).
This link will detail how to check the SMTP servers and hopefully resolve the issue: http://support.apple.com/kb/ts1426
Hope it helps.

Iphone 3G - cannot get POP3 email accounts from verizon to work

I have tried everything I know to do. I am unable to get my 2 verizon pop3 accounts to connect. Any suggestions? I am somewhat dismayed at the apparent Apple attitude that it's our problem, not theirs. In the past I've always been able at Verizon to talk to someone and resolve a problem. Not here it seems. Maybe I've made a mistake.

I have SUCCESSFULLY gotten my 2 Verizon POP accounts to work on my iPhone 3G. It took some trial and error but I haven't read this solution anywhere but it worked for me. I can send and receive from the iPhone from anywhere.
Prerequisite:
You need to set this up from your home or wherever your Verizon access is and you need WiFi there.
First:
Delete any Verizon accounts you set up that don't currently work.
Second:
Turn on and log into your home base WiFi.
Third:
Go to mail set up and add account/other.
Fourth:
Fill in the four fields using your exact Verizon mail account information. I say exact because I use a forwarding service to alias my email. Not now, that comes later and works too.
Fifth:
You will get an error (in due time, not quickly) that will ask if you should try again with SSL turned OFF. Answer YES.
Sixth:
Repeat; that error will come a second time. Answer YES again to turn SSL off. If you are lucky you should get four quick check marks on the settings and the account will be created.
Seventh:
Now send a test message (WiFI still running) to an outside email you can get to, like GMAIL or Yahoo etc. It may be slow to go, the first time. Hopefully it worked and you can reply and receive it back. You may need to refresh your mailbox. It gets faster/normal later.
Eighth: (Optional)
If it worked and you have an alias, change the appropriate fields now and test again and check the resulting email on the outside service.
Ninth:
and hopefully last. If all is well to this point. Turn off WiFi and test with AT&T native services. It should work. Make sure your Fetch options are turned on as Verizon isn't push.
Please post your results if this helps you!
One bad thing, since we set up this account manually it can't impost your folder structure and I can't see how to add any in iPhone OS.
I'm not sure exactly why this worked but my educated guess is by using the WiFi we're inside the Verizon firewall and the servers greet you as a known entity. Then when it works and you come from AT&T it recognizes you and welcomes you in. A handshake of some sort. It's not perfect and sometimes the fetch doesn't work, you may need to kick it along. But, you'll get your mail until Apple & Verizon, and maybe other services make nice.
Joe in Los Angeles

HT1349 I cannot get my email account to recognize the password I use for my hotmail account. I have tried everything i can think of! HELP!

Help! I cannot get my ipod touch to recognize my password for my hotmail account! I have deleted and re-entered and nothing seems to work. Any ideas?

A lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap your Yahoo account, then delete it.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter the following incoming mail server information:
Incoming Mail (IMAP) Server - Requires SSL
Server: imap.mail.yahoo.com
Port: 993
Requires SSL: Yes
Hostname is mail.yahoo.com.
Username is your full email address
Password is the same password used to access webmail.
Enter the following outgoing mail server information:
Outgoing Mail (SMTP) Server - Requires SSL
Server: smtp.mail.yahoo.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Username is your full email address
Password is the same password used to access webmail. It may have been entered for you.
Tap Next.
The iPhone will establish an SSL connection to your IMAP and SMTP servers.
That’s all!

Firefox is BLOCKING Gmail due to securtiy certificate! HELP?? Cannot get my email accounts!!

I just purchased a new Dell laptop with Windows 7 Pro. I downloaded and installed the latest version of Firefox.
I have several very important Gmail accounts but Firefox will NOT allow me access to any Gmail items! There is not even the option to ignore the warning that the security certificate is invalid. I CANNOT get to any Gmail account.
The computer I am replacing also has the latest version of Firefox but it allows access to all my Gmail accounts. The only reason that I am replacing the computer is because Microsoft has stopped supporting XP and all my normal software vendors will no longer support me; so I am forced to change.
One suggestion in Firefox is to go to the Profile file and delete "cert8" and then let Firefox recreate it. THAT DOES NOT WORK with my problem.
Please, can someone help. I have a business to run and I have all day on this issue.
Thanks to anyone that can help.
Chuck

Firefox reports that Google's Gmail has an invalid certificate! No other program does this. In fact, it does not do this on my other computer running the same software. Internet Explorer connects without a problem.
Deleting "cert8" file from Firefox's profile does not seem to work either. What I mean by "seem" is that it might work for a couple of loads then it blocks it again.

Since last update, I cannot get an email account on my iPhone that I previously worked fine. Any suggestions?

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