Since latest upgrade I have 2 problems 1. fast dial didn't work, but has been fixed with changing the version. This happened before. Now the big problem is when I attempt to upload pics Facebook or attach documents to e-mail firefox crashes. HELP!

tried several suggestions. Nothing works

Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also http://kb.mozillazine.org/Firefox_crashes

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HT6114 My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour.

My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour. Any thoughts?

Update2: There is something very wrong with wireless on mountain lion recovery. I don't know what the problem is, but this link may explain:
http://osxdaily.com/2012/08/10/os-x-mountain-lion-10-8-1-beta-released-for-dev-t esting-may-include-wi-fi-fix/
Wireless recovery would start out with over 25 hours estimated and kept on failing. It turns out to be a two step process of downloading a few Mbytes then a 4Gbyte .dmg file, but I couldn't even download the Mbyte file. I bought the thunderbolt to gigabit ethernet adapter, plugged it in, restarted recovery and download of a little more than 4Gbytes took less than an hour. My limiting factor was probably comcast home internet rate of 12Mbps. The wi-fi wireless connection should be able to do over 100Mbps, so wireless shouldn't be much slower than wired, except wi-fi wireless is broken. Now that ML is installed and updated, wi-fi seems fine now, as I am using it right now, but I haven't tried downloading a big file yet.
Don't use wi-fi wireless for Mountain Lion recovery.

I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help

I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

HT3775 I have a video file (mp4) that was corrupted. It has been fixed by an online package but I still can;t open it. ANy suggestions?

I have a video file (mp4) that was corrupted. It has been fixed by an online package but I still can't open it. Any suggestions?

What are you using to open it?

Since I upgraded to iOS 6, my connection to my Tahoe's Bluetooth system has been poor. Any fixes Known?

When I initiate a call, sometimes it takes a couple of minutes to dial, other times it just quits. It worked fine with iOS 5, I'm hopeful iOS7 will have the problem fixed. I've unpaired the iPhone and re-paired it with no change. It still works fine with my non-iOS "dumb phones"
Does anyone else have this same issue and have you found a fix?

Hello Ronald295,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Third-party Bluetooth accessories
http://support.apple.com/kb/ht1664
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
Begin troubleshooting with these preliminary steps.
Check that you are in range of the Bluetooth device with which you are trying to pair your iPhone, iPad, or iPod touch. Most Bluetooth devices have a range of approximately 30 feet.
On your iOS device, tap Settings > Bluetooth and find your device in the list. If your device says Not Connected, tap the name of your device to attempt to connect it.
Tap Settings > Bluetooth and turn Bluetooth off and then on again.
Make sure that your Bluetooth accessory is turned on and fully charged or connected to power.
Restart your iOS device.
Tap Settings > Bluetooth and locate the Bluetooth accessory you are currently connected to or attempting to connect to. Then tap and Forget this Device. Try to pair your Bluetooth accessory again.
Note: You may need to re-enter your Bluetooth accessory PIN if your accessory requires one. Some common PINs are 0000, 1111, and 1234.
Restart your Bluetooth accessory by turning it off and then on again1.
Update your device to the latest version of software. See how to update your iPhone, iPad, or iPod touch.
If your Bluetooth accessory has upgradeable firmware, check to see that you have the latest version1, 2.
Best of luck,
Mario

When I try to open a project it says that it has been saved with a newer version of premiere pro when I have the latest one...

this project was given to me by my work partner who works on adobe premiere pro cc but on a pc, i'm on a mac, is that the issue ?
thanks alot

Mac or PC are not the issue.
There is Premiere CC and the newer Premiere CC14.
You cannot open CC14 in CC14 (8.0) and CC.

I ended up with two iTune accounts. One has been disabled. i changed the password but it still is coming up disabled. This account was from when I was living in the US. I now live in Canada and have a Canadian account. I want my purchases from the US.

I understand I can't merge accounts. I don't know why this account is disabled but it is likely thatt I mixed up the password for this account with my more recent account. Anyone have an other idea?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have a voice memo that is 8 minutes long which has been synked to iTunes and I want to email it to a friend. I cannot find a 'share' button or any way to email it. Cansomeone help me?

I have a voice memo that is 8 minutes long which has been synked to iTunes and I want to email it to a friend. I cannot find a 'share' button or any way to email it. Can someone help me?

I still have the email and the order number but they are no use to me because it is more than 180 days since I ordered this from them.
The registration cade is contained in the email Apple sent you on purchasing.

Since itunes and apple tvs latest update I have had problem wtching movies on apple tv via my itunes can any one help, movie takes a very long time to load sometimes never, it use to work really well, whats going on please help?

Since itunes and apple tvs latest update I have had problem wtching movies on apple tv via my itunes can any one help, movie takes a very long time to load sometimes never, it use to work really well, whats going on please help?

You might find useful information in item D1 of Time Machine Troubleshooting.

Since I downloaded the latest upgrade I have no sound

since I downloaded the latest upgrade I have no sound

See http://support.apple.com/kb/HT4085 and in particular, the latter part.
If that is not the solution then try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!
Also, can you get sound via headphones?

How does one update Flash? I currently cannot watch videos on You Tube, it says I need to upgrade, I have no problem doing this on a PC.

How does one update Flash? I currently cannot watch videos on You Tube, it says I need to upgrade, I have no problem doing this on a PC.

If you're not using chrome you can just go to adobe's website (http://get.adobe.com/flashplayer/) and download the newest flash player. You run the .dmg and then open the application, which updates flash. With the latest version of flash there should be a preference pane within system preferences to allow you to change settings and check for updates.

Itunes will not allow music to sync since latest upgrade

Trying to sync music to two different ipods and ipad. since downloading the latest itunes version, no music will sync to either device. I have checked selected songs (different for each device) and it will recognize 1755 songs but on the capacity bar, no audio is showing and when syncing, no music is transferred. I have tried restoring each device, all have latest upgrades....don't understand why it won't sync properly. any ideas out there?

this is a bug that came with the latest update. haven't seen any way of getting round it i'm afraid: http://www.apple.com/feedback/ipodtouch.html

I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work!

I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes store" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work! Please help!! Thanks.

You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.

I'm using iphoto version 8.1.2., when I try to upload pics to another web site my pics aren't showing up. What could be the problem?

I'm using iphoto 8.1.2.. When I try to upload pics to another web site the pics aren't showing up. There is nothing there to choose from. What could be the problem?

We'll need as full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on. So, step-by-step how do you go about this uploading?

TS1717 When I attempt to upload from a CD I get a box with a red X that says new itunes library. What do I have to do to correct this. I have never had a problem doing this.

When I attempt to upload from a CD I get a box with a red X that says new itunes library. What do I have to do to correct this? I have never had a problem doing this.

Hey the1stpotada,
I would take a look at the recommended steps in this article and run through them to see if they help resolve the issue. Some of the steps may be slightly different depending on what operating system you're using:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866
Best,
Delgadoh

Since latest upgrade I have 2 problems 1. fast dial didn't work, but has been fixed with changing the version. This happened before. Now the big problem is when I attempt to upload pics Facebook or attach documents to e-mail firefox crashes. HELP!

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