Since migrating from Hotmail to Outlook, I can't access my contacts list using Firefox, but can with Internet Explorer - what's wrong?

Since the migration from Hotmail to Outlook, I can no longer access my Contacts (now People) using Firefox. There is no problem when using Internet Explorer.
I have v21.0 Firefox, and have cleared cache and cookies.
What can I do next (apart from not using Firefox)?

hello madscanner, you could try to [[Reset Firefox – easily fix most problems|reset firefox]] and see if this will address the issue...

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Make sure that you do not run Firefox in Full Screen mode with all toolbars hidden.
* Press F11 to toggle full screen mode (Firefox/File > Full Screen)
If the menu bar is hidden then press the F10 key or hold down the Alt key, that should make the menu bar appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
* If items are missing then open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout" (Linux, Windows)
* If a missing item is in the toolbar palette then drag it back from the Customize window on the toolbar
* If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up.
See also:
* http://kb.mozillazine.org/Toolbar_customization

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Zoltan71 wrote:
I just bought this computer. My Internet Explorer is version 11.0.1
I have the box checked to Install new version automatically, but it has not done any upgrading.
I can't get the computer to update anything as far as I can see.
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I also went into the safety tab and deselected
Active X filtering.
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I need help.....
Chrome uses a different and separate plug-in.
There are things about IE you need to know, especially 11. Specifically:
"User-Agent Strings"
That doesn't mean a lot, I'm sure, but it's the root of your problems, and Flash Player has nothing to do with it.
Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser. User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video. Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome). Problem is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.
The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11. YouTube... has converted to HTML5 video so if it doesn't detect Flash Player, it can display HTML5 (MP4) video which requires no plug-in to play. Facebook can't do that, because HTML5 doesn't apply to games... only video.
Microsoft has no plans to "fix" the mess they've created because they think it's a great idea to block you out of the websites you visit.
They recommend using "Compatibility View" and pretending that you're using an older verison of IE... Problem with that is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

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FRN

See these two support articles.
https://support.mozilla.org/en-US/kb/how-print-websites <br />
https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

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Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
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"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*https://support.mozilla.org/kb/how-clear-firefox-cache
*https://support.mozilla.org/kb/Deleting+cookies
*http://kb.mozillazine.org/Websites_look_wrong

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Hi
What's your portal version ?
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Hi jeffbeal,
First question I would ask is what has changed recently? Did you add any new extensions or add-ons?
I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
Hopefully this helps!

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Everything works fine on Internet Explorer.

go to Help Menu -> select "Restart with Add-ons Disabled"
Check if it works without Add-ons.
Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working.

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Sorry I don't. It just happens at random and usually most YouTube videos and other similar styled videos. I'm not really a tech guy but it just seems like there is something else going on. Everything else on my PC works fine except when I want to open a video using flash. It isn't just one site or one video it is nearly every flash video and it's almost like they're loading one at a time except in no order if there is more than one tab. Even if it is just one video, it takes a long time to load.
Imagine going to YouTube to load up a vid and the controls or progrss bar never load, it just stops and only a solid black box is displayed. Eventually the controls load and it seems like it's about to play at any moment.. only the waiting lasts 5 minutes. Even if you refresh it still has to do this all over again.

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In IE 5.5, I keep getting the following error:
Call to WPG_SESSION API Failed.
Error-Code:20000
Error TimeStamp:Fri, 27 Jul 2001 18:08:14 GMT
Database Log In Failed
TNS is unable to connect to destination. Invalid TNS address supplied or destination is not listening. This error can also occur
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But in Netscape 4.75 it goes to the site fine.
Some people I have asked to check it on their systems say that it works for them in IE, but not in Netscape.
Would this be a caching problem? We tried clearing the cache for the browsers that displayed this error, but it still didn't work.
Would anyone know why this would happen? I have seen some mention before about this being an error due to the expiration fo the portal30_public password. Would this be the case here?
Thanks.

Hi Anne,
I have the same error sometimes.
Somehow your cookie is invalid.
Try finding your PORTAL30_SSO cookie and delete the file.
(Or delete all your cookies [C:\winnt\profiles\username\cookies])
Then close Internet Explorer.
Now when you try again it should work fine.
Regards,
Arnoud
Oracle Web Consultant
http://www.thedoc.nl

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Hi pkw3tgw-
Here are the steps to reinstall Firefox and upgrade to the latest version:
* Get the latest version: http://www.mozilla.org/en-US/firefox/new/
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
* Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Hope that helps.

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I have tried the obvious....CP and made sure the correct printer was selected and it wasn't set to print to file. I then did the about:config and reset the printer. I have also updated all the plugins with none of the solutions working.
Please help...I really don't want to have to use Explorer everytime I need to print something.

See [/questions/805889]

Since migrating from Hotmail to Outlook, I can't access my contacts list using Firefox, but can with Internet Explorer - what's wrong?

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