Since my update to iTunes 11.0.1, iTunes will not accept videos either by dragging them or doing the "Add to Library".
Since my update to iTunes 11.0.1, iTunes will not accept videos either by dragging them or doing the "Add to Library".
Is your local hard drive OK for space. Ideally you want to keep a minumum of 20% free.
Is your itunes pointed at this external drive
to Check
Preferences, Advanced Iyunes Media Folder Location
Similar Messages
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Yoga 13 after Win 8.1 update - apps for Netflix, CNN, ESPN, etc. will not play video - WTH?
Can someone point me to where I can download the right driver(s) / updates that fix thw Windows 8.1 mess that crippled video playback in the Modern/Metro Win8 interface please?
I had other issues with wireless (which I fixed by buying a Linsys 802.11ac USB nub - finally decent range & performance), but really want to get this Win 8.1 video playback issue fixed.
OS is Windows 8.1
Version 6.3.9600 Build 9600
System Model 20175
System SKU Lenovo_MT_20175
BIOS Version/Date Lenovo 66N55WW 2/28/2013
BIOS Mode UEFI
HD Graphics 4000 Driver date 10/1/2013
Driver Version 10.18.10.3316
Monitor driver is generic PnP Monitor by Microsoft, dated 6/21/2006
Driver Version 6.3.9600.16384
Purchased the system May, 2013.
Very disappointed that Microsoft/Intel/Lenovo forced this 8.1 "upgrade" on us without having checked it for flaws in operation like this. I've read other people having this, and similar problems, so any fixes / suggestions / links are greatly welcomed.(Note that all of the following applies only to the Yoga 13)
I think the previous reply is inaccurate in several ways. Let me address each one:
"Seems like the fix for many of our Windows 8.1 update issues is to roll back to the Windows 8 drivers Lenovo offers on its site (Conexant Audio Driver in this case)"
This isn't quite correct. There is no need to "roll back" to any previous driver versions. What actually happened with the Windows 8.1 upgrade is that the Windows installation process reinstalled or refreshed all of the drivers in the system, and for some reason this driver installation process screwed up and left some drivers not functioning correctly. In almost all cases the solution is to simply reinstall that driver with the current/same version. The Conexant driver is the poster child for this problem. The version of the driver that comes with the Windows 8.1 upgrade is the same as the version on the Lenovo site. However it is often necessary to reinstall this driver to get it installed correctly.
I just want to reiterate that this is not a version problem, it's a problem with the way 8.1 reinstalled the drivers. This need to reinstall drivers affected people differently, with some people needing to reinstall other drivers as well, such as the Intel Thermal Framework drivers, etc.
Windows 8.1 comes with newer versions (also newer than the reposted drivers on the Lenovo site) of the network Wifi drivers that for my system have been an improvement. However I have not experienced a lot of the Wifi issues that others have reported. The only issue I have had with Wifi is that it was always a bit slow to connect after coming out of sleep mode (30-60 seconds). After the 8.1 upgrade my Wifi connects very fast (less than 5 seconds).
Windows 8.1 also came with an updated Intel graphics driver that is newer than the one on the Lenovo site. I am not aware of any problems with this new version.
My Yoga 13 is now functioning perfectly after the 8.1 update, although I did have to perform the reinstall of the Conexant drivers, and I had to reapply the fix for the touch screen missing the first swipe. I recommend the list of Yoga 13 fixes mentioned on this site.
"Microsoft or Lenovo should add a setting to the "Configure Windows Update" options - it should be "Wait 6 months after the update is published for it to stabilize"
I don't agree with this as the drivers that come with 8.1 weren't unstable or problematic. Again, the problem is with the 8.1 installation process, and I do agree that Microsoft should work on fixing that. It has certainly caused a lot of people some grief, but it also seems that we have a solution which is the driver reinstalls.
I also don't recommend turning off Windows update.
Finally, it may be that some of the issues you bulleted are more serious than I am aware, as I haven't had all of these problems. I would like to know more about these:
"Kill the video / audio in Windows Apps (aka "Modern" interface) - Netflix, ESPN videos, CNN videos, etc. "
This is certainly a common problem. At least we have the fix for this (reinstall the Conexant drivers).
"Degrade WLAN performance (range and speed)"
I am skeptical that 8.1 is responsible for Wifi issues. Seems like in general the new 8.1 network stack is better. I know that many people had wifi issues prior to the update.
"Fuzz out the resolution / display such that Display has to be turned down from 150% to "small""
I don't know about this issue, so I would like to hear more.
Mess up touchpad, keyboard, tablet-mode keyboard
This again seems more like a problem that existed before 8.1, as many people had issues with this. The most consistent solution seems to be disabling the "ymc" service.
lmader -
down loaded iso 7 i phone will not connect to router or accept my i tounes password
Agree about the disaster part. I haven't found a fix within iTunes.
I gave up and switched to downcast 2 days ago. Even though it was a hassle to re-subscribe to all my podcasts, im so much happier.
To make switching easier, I found that in iTunes you can "get info" on the podcast and copy the RSS address to the clipboard. Put all of these in a message note. When iCloud syncs the note to your phone, you can copy and paste the urls into downcast one at a time to subscribe.
Downcast has crashed on me occassionally when I'm subscribing to feeds, but so far it has recovered gracefully each time and no data was lost. -
I can not log in to iTunes through my Apple TV Box .Is there something other than iTunes Account I need to set up?
Enter the correct login credentials.
The ATV is connected to a working Wi-Fi or wired network, correct? -
Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??
Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup? -
Installed a security update and can not open my computer. Will not accept my password
Installed an update and cannot open my computer. Will not accept my password. Running mountain lion. Have not used the login screen since I bought the computer, but now it pops up when I turn it on and i can't get by it.
A Safe Mode boot may help ...
Startup your Mac in Safe Mode
A Safe Mode boot takes longer than a normal boot so be patient.
Once you are in Safe Mode, click Restart from the Apple () menu. -
I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated
Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances." -
HELP!! My iphone 4 can't load any of the downloaded application such as Facebook and games etc ever since i updated my phone last night through itunes and it indicates that it has an error 1004.
Anyone has any idea how to fix this ?If the error occurred during the update you need to redo the update, as it corrupted something on your phone. Knowledge Base article http://support.apple.com/kb/TS1275 says:
Error 1004 and 1013: This error may be the result of the connection to gs.apple.com being blocked, redirected, or interrupted. Adjust your hosts file or security software to ensure that connections to gs.apple.com are not blocked. If the issue persists, try restoring on another computer with a known-good connection. If this restore is successful, you will need to contact whoever supports your install of the operating system and security software installed on your computer for assistance. If your hosts file redirects requests to gs.apple.com, you may choose to follow Can't connect to the iTunes Store, in the "The 'hosts' file may be blocking the iTunes Store" section.
This usually happens if you have used a hacking program like Tinyumbrella on your computer sometime in the past. -
After updating to windows 8.1 iTunes will not play video
I recently updated to Windows 8.1 but since i have my iTunes will not play video i previously downloaded from the iTunes store. The video will play in QuickTime without issue though, please help
sorry it's not my apple id. it's my icloud email/account. after i updated to ios 8.1.2 my icloud acct on my phone is wrong. it's using my old college email address instead of my current icloud account email. my old college email address *used* to be my apple id, but i changed my apple id to my gmail account a few months back. anyway i can't "sign out" or delete the icloud account bc it thinks my college email address is my icloud account and it keeps asking for the password. so i'll type in the current password for my icloud account and it says it's wrong and i need to retry or change the password, which i've already done twice and nothing changes. probably bc its asking for the password associated with the college email address it thinks is my icloud acct.
i can access icloud on my desktop without a problem... make any sense? do i have to restore my phone now or is there a solution? i've wasted the last 2 days trying to figure this out. i can't send or receive emails on my iphone bc of this. which really ***** for work. -
With using any version of iTunes, whenever I import songs into my library using the "add to library" function, iTunes adds those songs in songs' alphabetical order. This is pretty annoying since it does not preserve the logical track number or even the album sort order (for example when adding 2 albums stored in a unique folder). Anyone has any ideas ? Been stumped for a while....!!!
hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo
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Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them. What can I do?
Try the advice here. I had the same problem and it worked for me.
You have to delete the "SC Info" folder from /Users/Shared. You will have to use Terminal to enable you to see this folder first. Make sure iTunes is not running when you delete the "SC Info" folder
There is an article from Apple on this here. The "SC Info" folder contains iTunes authorization information.
I did this two weeks ago and iTunes accepted by login. I haven't been asked for my AppleID or password since. -
my password keeps coming back incorrect, I have reset it 3 times now and it will not accept it on my iTunes to update on my phone or pad. It obviously is the right password since I was able to log in here...
Firstly like King Penguin says log out ,i would clear cookies and history in the safari settings, then I would restart the unit and then open up ITunes and try using the last PW you entered when you changed it.Cookies can be a bugger.
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Updated to iso7 and now credit card will not work with itunes account. What is going on?
When I updated to iso7 my credit card information for my iTunes account is no longer valid. Tried to update my credit card information and it will not allow my current and valid credit card to be used and will not accept any of my other valid credit cards to be used.
What is going on? Am I missing something or is apple hijacking my paid for accounts again?Hi paul.labiche,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
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After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account
Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D
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