Since my windows 8 has automatically updated, I am unable to access itunes store. It comes up blank, and sometimes my downloads say 'the network connection was reset'. Any ideas?

I have checked servers and ports, done the winsock bit (only bonjour shows), have checked my antivirus, everything. But still I can't sort it and it's frustrating me, as it picks and chooses when it downloads apps and songs I have recently purchased too. Nothing has changed except for the windows 8 automatic updates, and it was working fine beforehand.

Hi, SarahKilmister.
Thank you for visiting Apple Support Communities.
Here are the best troubleshooting articles when experiencing issues accessing the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

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Dear Jody..jone5
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Goodluck
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Try:
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- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
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Dear Jody..jone5
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ITunes store will not update my apps: "The network connection was reset."

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De nada amigo.
Thank You for extending the courtesy of awarding points to comments that are helpful or provide answers in the Apple Support Communities, as this is not mandatory, but it is much appreciated!

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See Here for
Contact iTunes Customer Service
http://www.apple.com/support/itunes/contact.html
And Here if you need it...
Apple ID Support
http://www.apple.com/support/appleid/contact/

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tt2

Unable to download iPhone update - "network connection was reset" error

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Message was edited by: jayteekay

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Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
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Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." help!

I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated! Thanks in advance.

Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

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Temporarily dip ****.
And excluding the extremely high network traffic due to the many millions of users downloading the update a day or two after is was released, this is a problem with that swiss cheese for security garbage OS that is Windows only, which is the joke. An update that is now running on 1 in 3 compatible iDevices which is in the 10's of milllions is vaporware Einstein?
If I were your rep, I would tell you to **** off. Go get Windoze mobile devices.

Since my windows 8 has automatically updated, I am unable to access itunes store. It comes up blank, and sometimes my downloads say 'the network connection was reset'. Any ideas?

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