Since OS4 upgrade can't not recieve MSS messages from other carriers

Since I've uprgaded the OS on my 3GS I have not been able to receive picture messages from my wife's phone (she has T-mobile). She can mms between our kids who also have a t-mobile account. She's had her phone checked out and it's fine.

Yes, I already talked about this to my carrier. Do you think it doesn't have any problem with the phone?

Similar Messages

  • I can send but not recieve BB Message from Other country!!

    Hello,
    Last week I was in spain and I bought a Sim Card With a data plan to use my Blackberry. everything works find I come back to my country and I put my original SIM into the BB.
    Now, I´m able to use all the funtionalities but when people from Spain try to send me a BB Message the message never arrive but if I write to them everything works fine and they get the message...
    It is something like the routing system is bad... Maybe my device continue register in spain and when the people there try to write the message goes to a wrong place... beacuse I can wirte them normally.
    I already register again my device and replace the services Book...
    What do you suggest to do?  Thanks!!

    There is no restriction for BlackBerry Messenger from one country to another. It would be very very odd, as is in your case, that ONLY users from one country were restricted to messaging you, or vice versa.
    I suggest that you ask for the issue to be ESCALATED to RIM level, BlackBerry support, they should give you an escalation number and transfer the issue to trained BlackBerry support technicians. That is what you should do.
    If you don't want to do that, or won't do it based on thinking they won't be able to handle, the only two suggestions I have left is to completely delete BlackBerry Messenger (Options > Advanced > Applications) from your device, and reinstall it from www.blackberry.com/messenger
    The second suggestion would be to delete ALL of your service book entries on the device (Options > Advanced > Service Books), delete each, and then resend them to to your device by following the instructions below:
    1) Register HRT:     (OS5) Homescreen > Options > Advanced Options > Host Routing Table > Scoll to any line entry and > press the Menu key  > and then click Register Now. If you have an OS 6 device, Look at Options > Device > Advanced... etc.
    2) Resend Service Books:   KB02830 Send the service books for the BlackBerry Internet Service
    Hopefully that will get things going again for you!
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I cannot recieve I messages from other people. My friends have tried sending it to my mobile number and it will not go through to my phone. I can I message them, but it goes through as my email(AppleID), not my mobile number.

    I have reset my phone, logged out and back into my AppleID, and have been searching for answers and nothing seems to be the solution. Please help! I am worried I am not getting important messages from other people.

    Well, All they ( your friends ) have to do is to add your email address with which you can and will send them iMessages to your contact in their Phone.
    Then they will be able to send you iMessages through your email address ( in your case Apple ID )
    Also I'm not sure for iPHone 4s, but I think in the iMessage settings you can choose how can people send you iMessages, by phone number or you can also list a few email addresses and choose one as primary.  ( this is confirmed on iPhone 5 or later )
    Good Luck

  • Why can't I receive text messages from other iphone users after upgrading to iOS 8?

    Why can't I receive text messages from other iphone users after upgrading to iOS 8?

    Hey DebC2001,
    Thanks for the question. After reviewing your post, it sounds like you are having trouble with iMessage. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iOS: Troubleshooting Messages
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Why can't I recieve text messages from an iphone while I'm on a phone call

    When I'm on a phone call on my IPhone5s I can not receive text message from other IPhones. Why is this and is there a way that I can fix it. Nor can I send I messages or picture text.

    That is a limitation of 4g networks, you cannot use data and talk at the same time except for few networks (I think AT&T)
    Unless you have the new iPhone 6, which supports enhanced LTE which will allow talk and data over 4g networks.
    This problem exists with many other phones as well by the way.

  • How come I cannot recieve text messages from other iphone users without using imessage?

    I do not have a data plan, so when I am not connected to wi-fi I cannot recieve text messages from other people using an Iphone. I can recieve them once I turnn on imessage and am connected to wi-fi though. Why is this and what can I do to fix it??

    Check Settings>General>Cellular to be sure you have Cellular Data set to On.

  • I cant seem to recieve picture messages from other networks besides 3

    i cant seem to recieve picture messages from any other network besides 3.
    can someone please tell me if i can fix this problem and if its the phone?

    You can try the following on your friends phone:
    1.  Remove the contact card
    2. Then turn off iMessage and then back on again
    3. Go to Messages and compose a new message
    4. Press +.  This will make a list of recent contacts pop up.
    5. Click on the info button number of the contact you are trying to reach.
    6. Remove from Recents
    7. Try to compose another message
    8.  If the message attempts to send as blue (imessage), press on the message.
    9 Option to send as SMS will appear (as long as they have SMS turned on.
    10. Repeat and rinse.
    11. Messages will start changing over to all SMS as the user will show as non-imessage user.
    Hope this helps

  • TS5185 i have turned off imessage on my old iphone but still cant recieve text messages from other iphone users on my non-iphone device

    i am having a hard time recieving text messages from iphone users on my android device even after deactivating my old iphone and imessages. i dont know what else to do, apple is no help and want to charge me for assitance?!?!?!
    <Edited By Host>

    You can try the following on your friends phone:
    1.  Remove the contact card
    2. Then turn off iMessage and then back on again
    3. Go to Messages and compose a new message
    4. Press +.  This will make a list of recent contacts pop up.
    5. Click on the info button number of the contact you are trying to reach.
    6. Remove from Recents
    7. Try to compose another message
    8.  If the message attempts to send as blue (imessage), press on the message.
    9 Option to send as SMS will appear (as long as they have SMS turned on.
    10. Repeat and rinse.
    11. Messages will start changing over to all SMS as the user will show as non-imessage user.
    Hope this helps

  • Not receiving all SMS txt messages from other carriers

    I've noticed that i'm not receiving some txt messages from what appears to be Verizon customers.... it happens during pockets of time. I have not been able to track the exact timeframes. is anyone else having sporadic issues receiving SMS from other carriers? i know of atleast 3 friends that have replied to messages from me that i never received the response.

    I'm curious. Did you port your number from Verizon when you activated the iphone? I was having the same problem with not being able to receive text messages from my Verizon friends. It turns out Verizon didn't completely disable my number on their end even though the phone number was ported. It took someone from technical support at AT&T to call Verizon while was on the phone and explain the problem to Verizon. Verizon then disconnected my number on its end and it wasn't until then that I started receiving text messages from Verizon users.

  • What can I do my iPhone 5 can not recieve picture messages from text messaging or send messages  . only time I can send picture messages or recieve picture messages through iMessage . What do I do ?

    My iphone 5 that I just got on March 14,2015 will not send or recieve  picture messages through text messaging I can only recieve and send picture messages from  iMessage

    Hi, cymoneW. 
    Thank you for visiting Apple Support Communities. 
    I understand that you are unable to send or receive picture messages via the cellular data network.  I would check to make sure that MMS is enable in settings.  This setting is located in Settings > Messages and MMS Messaging.  If the issue persists, try the troubleshooting steps in the article below. 
    If you can't send or receive messages on your iPhone, iPad, or iPod touch
    -Jason H. 

  • IPhone 4s can not recieve picture messages from non- iphones

    My IPhone 4s can not receive or send picture messages from non Iphones. Also, I do not receive group text if there is someone in the group that does not have an IPhone. thanks for the help in advance.

        Dear bgeorge843,
    Good afternoon. Thank you so much for trying the troubleshooting steps provided. Let's try other options in troubleshooting.
    First lets reset your network settings. For directions on how to reset your network settings click http://vz.to/19OMzKU . I also noticed you mention you have no problems sending pictures to iPhones. Also, are you the account owner? Have you verified there are no blocks on your account that may restrict you from sending picture messages? We look forward to hearing from you.
    Thank You,
    MichelleS_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • I can't receive any text messages from other persons but I can send messages to them, I do not know if it is all about the phone or the carrier. help me! :(

    I can't really receive any messages. It's all delayed. I'm from Philippines. my iPhone had been unlocked since my mom bought it in USA. I can't receive any messages here in our province but when I'm in Metro Manila, it's working. so Help me

    Yes, I already talked about this to my carrier. Do you think it doesn't have any problem with the phone?

  • Can someone access my text messages from other devices

    Hey, My icloud yesterday made me unlock it / change my password i was unsure as to why! then today i recived a text message from a friend saying somone had text her partner the message she had sent me yesterday. is it possible to veiw my messages on another device without my knowlege?? ive checked icloud.com you cant do it there and i never had a notification to say an ipad was accessing my account how can i find out how and who did this??
    thanks

    Go to iCloud.com and change your password.
    The only way someone can access your iMessages is either by having physical access to the account or by setting up the same Apple ID on another device.
    Change your password.

  • Why can't I recieve text messages from my friend who has an android phone!?'

    My friend has the Samsung galaxy 4 and I have the iPhone 5 and we are both not getting each others messages what can I do to fix this!?!?

    Here's the troubleshooter.
    Before anything, make sure your cellular carrier supports SMS messaging on your cellular plan.
    http://support.apple.com/kb/TS2755

  • Android phone not recieving text messages from iPhone

    Hello. I am actually a current android user. I have the LG Optimus F6. My friend though has the iPhone 5s.
    I have never owned a iPhone, this is actually my first phone I have ever owned.
    Though I am in a bit of a problem as a lot of, but not all of the text messages that she sends to me I never recieve, it shows on her iPhone the green message as it is sent but I never received them.
    I am trying to look for a solution to this if anyone could help. Thank you

    I Believe this is because your friend is sending iMessages ask them to resend an older text as SMS instead to see if this works. Hope it helps

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