Since recent updates (37.0.2 now) crashes when idle

Firefox has been solid for a long time. Recently, it has started crashing while I'm off doing something else and a browser window is open. I can't recall it crashing while I'm active within FF. I'll be checking email or even just leaving the system idle, and suddenly the crash box pops up. I can upload recent crash reports (that are sent to Mozilla) but I'm not sure how to do that.
Thanks
Tom

Download the current full installers for your Norton programs and save them.
'''[https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us Download and run the Norton Removal Tool to uninstall your Norton product]'''
After rebooting the computer, run a registry scanner. Then run the installers.
Norton showed where to exclude things from Autoprotect
Open '''Norton Administrative Settings.''' Under '''Performance Monitoring, '''
find '''Program Exclusions. ''' To its far right, press the '''Configure +''' link.
You will have to add each program one at a time from the '''Mozilla Firefox'''
and '''Mozilla Maintenance Service'''<Windows> folders..

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Since recent updates (37.0.2 now) crashes when idle

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