Since regrade no increase in Upload Speed? Is this...

Hi all,
My BT Infinity has now been upgraded to the 80/20 service for just over a week. The download speed has doubled from 35 Meg to circa 70 Meg. But the upload speed is stuck at circa 7 Meg, which is good but it hasn't increased from the 40/10 service. I would expect the upload to be circa 14 Meg. Is there a reason why? Is there anyway to increase the upload speed even at the expense of download speed?
Thanks
Download speedachieved during the test was - 72.43 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-77.43 Mbps .
Additional Information:
IP Profile for your line is - 77.43 Mbps
Upload speed achieved during the test was - 7.68Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

Try the upload speed test at http://mcslhr.visualware.com/myspeed/myspeed_line_capspeed.html. The bt tester grossly underestimates upload speed, especially if you have significant latency. It was giving mine as around 6 or 8, when a proper tester (as above) or a good real site was giving 17.
If you have problems with the capspeed tester above (it sometimes has Java issues), http://speedtest.net/ still suffers a little from underestimating upload, but not nearly as badly as the BT tester. It gave 12 or 13 at the same time I was getting the above results.
Now my line and latency are improved the differences are there but smaller: capspeed 17.0, speedtest 15.7, BT wholesale 13.7, BT retail 9.17.

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I was wondering if B.T has upped there upload speeds, none of my friends have actually received the increase and as i don't have B.T Infinity myself yet i can't check either. My checker says this:
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I noticed the other day my telephone number checker result upload had changed from 6Mbps to 11Mbps.
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Upload Speed Shockingly Slow - Answer: Annex M?

Hello BT.
Fibre is not an option at my exchange at the moment. My internet connection works, is 100% stable, and this question is purely about increasing my upload speed.
My download speed is a nice 8Mbps, but my upload speed is 0.19Mbps. This is completely unusable, posting a large photo to facebook is almost imposible, and posting a video to youtube is practically impossible. It's shockingly slow.
I'm on the top residential BT Broadband package unlimited which I believe is ADSL 2+. I've read about a product called Annex M that I know BT offer as an option. This allows you to trade some download speed for upload speed.
https://en.wikipedia.org/wiki/ITU_G.992.5_Annex_M
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If so, what do I ask for when I call BT sales?
If not, why not?
And if not, what *can* I do to add an extra product / pay extra to increase my obismal upload speed?

CRS2L wrote:
QUOTE: Hi CRS2L, You could consider bonding 2 or more lines. You may find this useful :- http://www.increasebroadbandspeed.co.uk/2014/bonding-three-four-ADSL-connections Best regards, dfenceman
Thanks, but I want to maximise the one connection I have. Getting two connections is not really viable for me. I just want to increase my upload speed. If that means loosing a bit of download speed, then so be it.
I only suggested it as you did say you were prepared to pay to get an increase in upload speed.
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argentina1959 wrote:
I was wondering if verizon randomly changes peoples upload speeds in thier bundles ive had the extreme hd bundle with 25/25 net but now im only getting 25/15 and this package isnt even on the verizon plan website i miss seeing my speed test say 25mbps upload
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Download and Upload speeds have been dropping sinc...

I have recently been having seriously problems with my connection, every day the router appears to reset/crash, sometimes once and sometimes more than several times a day.
This was the speed I was getting in December, everything was fine.
Now this is the speed that I am getting.
I'm not sure how this is happening but I have been able to confirm that it isn't an issue within my household, there is only have one master socket which the router is connected to along with a wireless phone thats connected to it.
This is what the results that I got from the router.
Line state
Connected
Connection time
0 days, 0:18:57
Downstream
2,016 Kbps
Upstream
256 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.5 dB / 6.0 dB
Line attenuation (Down/Up)
56.0 dB / 31.5 dB
Output power (Down/Up)
17.0 dBm / 11.8 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
15 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
And this is the test that I took on the bt speedtester.
1. Best Effort Test: -provides background information.
Download Speed
1303 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1303 Kbps
For your connection, the acceptable range of speedsis 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2080 Kbps(DOWN-STREAM), 320 Kbps(UP-STREAM)
IP Profile for your line is - 1500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.18:22.06:64.83 (SBE : NBE : PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
240 Kbps
0 Kbps
320 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 240 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 320 Kbps
I'd like to know if a conclusion could be brought to why my connection has been falling since December. Could it of had been a line switch? Because my connection was fine up until the start of this year.

Hi lionheart1066
I see Imjolly was giving you a hand with this on another thread.
We still need to try and get you connected via the test socket to rule out external wiring and possible swap over micro-filters too.
I note you mentioned you have an I-plate. Take this off, as it could be faulty, as you will then see the test socket. If possible connect up via Ethernet and leave for a day or two and see if this stops the drops.
Its also important to look out for other sources of interference. You can see a list of common offenders on this link.
If you have tried this out and are still having problems drop me in an email please with your BT account and telephone number along with a link back to this thread.
Just send using the contact us form in my profile under the 'about me' section and mark FAO Craig please.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
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Is it possible to increase upload speeds?

My upload speed is reported as being 0.31mbps by BT's own speed tester, and checking with speedtest.net gave a somewhat similar 0.34mbps today (though this moves around a lot between 0.05 and 0.25 normally).
Is there a way of boosting this?
I've read about line speed capping, is this something that folks know how to verify?
Here are my line stats.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
3 days, 12:15:37
Downstream:
9.494 Mbps
Upstream:
440 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
8.0 dB / 6.5 dB
Line attenuation (Down/Up):
32.6 dB / 18.1 dB
Output power (Down/Up):
19.3 dBm / 12.6 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
54224 / 83
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
736967 / 31
Error Seconds (Local/Remote):
13540 / 184

Are you connected to the test socket? With your attenuation and a good line i would expect a connection speed in region of 13mb. Your upstream speed may well increase to .8/1mb at the next reset
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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Extremely slow Wi-Fi upload speeds since upgrading

Hi everyone, apologies in advance if there's an answer to this buried somewhere here or on the 'net but I promise, I've been looking for and trying solutions for a while and just cannot crack this one.
Since upgrading to Mountain Lion my upload speed seems to be 'throttled' to a virtual standstill when using my iMac's Wi-Fi. Downloads however are fine. Weird or what??
Using Filezilla as an FTP client I can see the exact connection speed in real-time and the same thing always happens - for about 3 seconds the connection is great, then it suddenly drops to somewhere around dial-up speeds. Restarting the Wi-Fi repeats this - fast for a couple of seconds then back down again.
I've played merry **** with my ISP and they replaced the router and checked the cabling - but it's not their fault it turns out though as using a wired ethernet connection works fine (on my Xbox I play on Xbox Live as well - again, no problems). Another way I'm sure it's not the router is that as well as replacing it, my iPhone can upload to, say, Facebook no probs via Wi-Fi.
I read about problems with Time Machine so, even though they relate to a wireless Time Capsule, I unplugged and switched it off and, weirdly, that solved it apparently... for about 1 day. Now I have all my external drives unplugged - I have quite a few - but I can't recreate the 'solution'.
I'm sure it's not the site as it happens on several - Facebook, Mixcrate, Dropbox...
I've updated Java, all three of my browsers (Safari of course, Firefox and Chrome) and still no joy.
Other things I've tried - switched off the OS X firewall, switched off the Avast antivirus program, changed the DNS settings and deleted the SystemConfiguration folder as decribed in this article - http://blog.macsales.com/14629-mountain-lion-has-wi-fi-issues - umm, I think that's everything I've tried?!?
Any ideas?
Thanks in advance guys - Brett

I thin you did everthing you can.
If you connect to another network do you still have the problem?

Very low Upload Speed. How can I increase this?

Hi there, new to the forums with my post.
I'm a frequent online gamer and have the Bt unlimited package as a result. However over the past month I've been experiencing high latency spikes or just high latency in general upward of 1000ms. Naturally this makes any form of gaming impossible. During this past month I've conducted many speed tests and only recently discovered that my upload speeds are ridiculously low, ranging from 0.02mbps to a maximum of 0.06mbps. I believe this is what is causing my lag issues.
My question is. What can I do to resolve this and raise my upload speed to an acceptable standard?
ADSL line status
Connection information
Line state
Connected
Connection time
2 days, 7:33:35
Downstream
4,544 Kbps
Upstream
77 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
10.9 dB / 9.0 dB
Line attenuation (Down/Up)
46.0 dB / 31.6 dB
Output power (Down/Up)
0.0 dBm / 12.6 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
2426 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
1945

Ok, heres the latest. Been on the phone to BT for the past few days. Theyve done various line tests/resets and have recently sent us a new homehub3. However our problem is now worse? Heres the latest speedtest.
FAQ
1. Best Effort Test: -provides background information.
Download Speed
1.11 Mbps
0 Kbps
4 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.11 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 4.01 Mbps
2. Upstream Test: -provides background information.
Upload Speed
44 Kbps
0 Kbps
832 Kbps
Max Achievable Speed
Upload speed achieved during the test was - 44Kbps
Additional Information:
Upstream Rate IP profile on your line is - 832 Kbps
Also, when I use www.speedtester.net it thinks i'm in gloucester when i live in south west scotland. Think this may have something to it?

Why does Telstra slow uploads speed down

I have had ongoing issues with my internet connection over the last 18 mouths.Having a upload speed of 450/650 Kbps very slow no good for gaming an down load of 8/11Mbps down load if more than I needTo the point I have spent good dollars try to insuring that the infrastructures and the Asset Integrity with in house are in best condition this includes the replacement and work listed belowReplacement of the Wi-Fi system to a Cat.6 cabling at a cost of $2,300Replacement of the modem with a high speed 1G port modem at cost of $ 475Replacement of the fly-lead for the Telstra house connection to the new wall socket a cost of $360Total cost of $3135 this spend was braced on Telstra recommendation as the problem was with my part of the connection after a large number of call to my internet provider I at last had a appointment with a Telstra Tec to carry line testing and fault finding .At this point if no fault was found I was the be billed at $60 per 15min or part off and travel cost as I live in Bullsbrook WA this may I high . Lucky for me a fault was found in the exchange and reconfigured and the speed and the Exchange improved to 22Mbps down and 15 Mbps up an outstanding numbers >test at the house 15Mbps and so 5 / 7 Mbps loss for the Exchange to house don’t to good but still very happy with it BUT the upload was 650 kbps /750Kbps and please remember this testing was carry out by Telstra with good equipment so at this point I ask why the upload was so slow? After spending over $2000 and lot of time on the phone only to be told that Telstra slow the upload speed down so the max you can get is 1 Mbps and the only way you can increase this is by paying for a business line but you still may not get any more than 1MbpsThis is only a very small part of the story SO I LIKE TO ASK WHY IS TELSTRA SLOWING ME DOWNIf you like to know more please let me know

Hi bigdave618,
The simple answer is, that's the way the system and hardware is designed, all ISP's are the same. Uploads are limited to around 1Mbps. If you wish to get higher upload speeds you can see if Cable Broadband or NBN are available in your area as these systems allow for higher upload speeds.
Upload speeds are generally slower than download speeds because of the fact that most internet connected equipment is asymmetric. Asymmetric means that any one packet of data can either go in, or out, but not both ways at the same time. Since most internet users are receiving more data than sending, the internet connected equipment has shifted the higher majority of the signals to go toward downloading.
If you wish to find out more about ADSL I have added a link to a Wikipedia article below along with the link to the NBN and Telstra websites so you can check to see if Cable Broadband or NBN is available in your area.
ADSL Wiki article: http://en.wikipedia.org/wiki/Asymmetric_digital_subscriber_line
Check for available Telstra Cable Broadband: https://www.telstra.com.au/broadband/home-broadband
Check to see if NBN is available in your area: http://www.nbnco.com.au/connect-home-or-business/check-your-address.html
- Ben

Massive loss in upload speed

Hi all,
Yesterday I had an engineer call to resolve a fault on my line. Each time my house phone was used, my infinity 2 internet signal went down. He did find a wiring fault in the socket box and since then I happily have no further problem with losing internet signal being lost.
Sadly, my upload speed has reduced from 2000kb per sec to 20kb per sec. I've rebooted the router but to no avail. Any suggestions.
Thanks, Peter

Hi Peter,
How are things with your connection? It sounds like the DLM (Dynamic Line Management) equipment in the exchange has lowered your profile to try and improve the stability of your connection. As long as the fault has been fixed your should see the speeds increase as long as the connection remains stable.
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Infinity upload speeds atrocious at 0.67mbps

Hi,
We have recently upgraded to Infinity broadband with promised speeds of 36 mbps Download and 9 mbps upload.
Allowing ten days for the 'settling in' period we acheived the following using BT's own speed test:
dnload = 34.5
upload = 0.67
Ping = 352.50
This is pretty much the average achieved at different times of day and was also the speeds achieved using Speedtest.net etc all carried out with one laptop on the network via lan cable.
As you can see the upload is atrocious and the ping speed is extremely high.
We called BT customer services and after being told that "Upload speed wasn't important" ( Obviously not an online gamer ) we managed to get the agent to accept the upload speeds were not acceptable and they carried out some tests. They said they had found a network issue in our area and another engineer visit was arranged.
Second Open Reach engineer visit
The engineer arrived and after a quick chat about what the issue was he set about his work.
The engineer was working on the job for about two hours before he came back and said he had looked at all of the kit and checked the lines and as far as he was concerned the line passed the OpenReach acceptable standards test plus he was unable to do anything with the Upload speed.
He gave us a description of what he called "Cable Fill" being the likely reason our Upload speeds never achieve anywhere near those promised, but he did state he had managed to increase our download speed to nearer 40 mbps, the below are now a reflection of the average speeds we are currently getting, as you can see they have actually gotten worse.
dnload = 12.11
upload = 0.67
Ping = 350.50
Before we head down the road of complaining to BT I thought posting on the forum may turn up some valuable advice and further possible explanations as to why our Broadband is not achieving full promised speeds.
Regards
Solved!
Go to Solution.

Hi,
Thanks for the contact ChristopherP, we will fill out the form asap.
Latest as of today
Girlfriend ( account holder ) phoned BT customer services again.
Again we were greeted by another scripted robot. Here is what they had to say
- We were told that 'Upload' speed was not important again and there was nothing they could do about it.
- They had no idea what 'Cable Fill' was.
- Told us to turn the hub on/off as often as possible ( we did this and have continued to do this since first installation with absolutely no improvement whatsoever )
- Only to use Bt Wholesale test ( Common sense surely ? I already use to retrieve the results I post on here )
- They would call back after arranging another engineer visit
GF called at 12:40pm this afternoon and we have not yet received a call back - Nothing new, this is about the fourth time this has occured.
Todays results as of 19:50 9/8/2013
Download Speed (Mbps): 17.00
Upload Speed (Mbps): 0.66
Ping Latency(ms): 208.75
Download speed achieved during the test was - 17 Mbps
For your connection, the acceptable range of speeds is 12 Mbps-38.71 Mbps .
Additional Information:
IP Profile for your line is - 38.71 Mbps
Upload speed achieved during the test was - 0.66Mbps
Additional Information:
Upstream Rate IP profile on your line is - 10 Mbps
Regards

Since regrade no increase in Upload Speed? Is this...

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