Since the iOS 8.3 update my iPad keeps asking for my old iTunes password(the account I don't use and can't reset as the e-mail address was hacked) As a result I can't update my apps because it reverts back to asking for my old iTunes password.

Since 8.3 iOS update my iPad keeps asking my old iTunes password for an account I've disabled as my e-mail got hacked. As a result I can't update any of my apps ( I'm missing out on hay day)

Any content is tied to the account that you used to buy/download it - so if you created a new account as opposed to updating the existing one, then you will need to use the old account to download updates to its apps. Can you not update your old account so as to have a new email address on it (e.g. via this page) ?

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I have the option to actualization of iMovie, but I can`t no change the Apple ID, the e-mail its appearing I don`t use anymore, how may I delete that e-mail address?

Dear People,
I have the option to do the actualization of iMovie for my MacBook pro, but I can`t no download that because the Apple ID don`t let me change the e-mail address, there is an e-mail address that I don`t use anymore since long time a go, when I'm log in with my Apple ID, and I try to download the actualization, the system request again to log in, with the old e-mail address, and have no option to change the e-mail address for the right one, some body may help me?

Take a look at this Apple doc -> Frequently asked questions about Apple ID
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See How to change your Apple ID password if you'd like more information.
If that doesn't work for you, contact Apple via Express Lane.

I screwed up when I registered for firefox sync, and did not complete the registration and did not get the log in key. Now it says my e-mail address is in use and I cannot reregisted with my e-mail address. How can I fix this?

I am trying to sync my iphone

Go to the following address: https://account.services.mozilla.com/
If you DO NOT remember your password, press the "Forgot your password?" link and it will be sent to the e-mail address that you used for registration.
Enter your e-mail address and your password. Follow any additional prompts. '''This should remove your account and all Sync data associated with your account from the servers.'''
Then, set up a new account.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

My e-mail address was "hacked into" and a bogus email sent in my name---now I can't access my email because it won't accept my password.

The email was sent at approx. 6:45 a.m. Tuesday to everyone in my address book. It stated that I was in Wales and had been mugged---all my cash, credit cards, and cell phone taken. My flight was supposed to leave in 6 hours, but the hotel wouldn't let me leave until I paid my bill. The email didn't give any contact information---so I'm assuming it was a "Trojan horse" to give a virus to everyone on my address list.
Now, I can't open my email because it won't accept my usual password. Attempts to change my password have been unsuccessful. It says that I have not been properly identified to change my password.

You will need to contact the customer services for the email service that was hacked and try to convince them that your account has been hacked.
There are a number of ways that they get access to the password. One of the most common is by phishing, you are presented with a bogus site that looks like the login page for the email service/site and you enter your login details. This is frequently done by sending an email to you saying that you need to log into the site or need to confirm your details.
To makes sure that your computer is not infected with malware, try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
* [http://www.malwarebytes.org/mbam.php Malwarebytes]
* [http://www.superantispyware.com/ SUPERAntiSpyware]
* [http://www.lavasoft.com/products/ad_aware_free.php Ad-Aware]
* [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Windows Defender]
* [http://www.safer-networking.org/en/home/index.html Spybot S&D]

HT4623 How can I update the IOS on my first generation IPAD? There is no software update option in my settings

How can I update the IOS on my first generation IPAD? There is no software update option in my settings

See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 6.1.x
iPhone 4S                                    iOS 6.1.x
iPhone 5                                      iOS 6.1.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 6.1.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1.x
iPad 3                                          iOS 6.1.x
iPad 4                                          iOS 6.1.x
iPad Mini                                     iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

The video sound faster than video ipad mini, this happen when I download the iOS 7.1 to my iPad mini, how can I fix that?

The video sound faster than video ipad mini, this happen when I download the iOS 7.1 to my iPad mini, how can I fix that? Or just wait till Mac release a new version update, also some game and apps doesn't open or when open they close, please help!!!

Start by closing all apps and resetting your iPad and see if that helps with any of your issues.
To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it. Close all of the apps on the iPad this way.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Hello everyone ! As any developer I got the iOS 7 beta on my iPad mini , before few days when I used my iPad it says that it's not activated, and I can't activate it using the iPad , When I plug it on my win so I can restore it using iTunes , I got to er

Hello everyone !
As any developer I got the iOS 7 beta on my iPad mini , before few days when I used my iPad forgot my passwaor, and I can't unlock it using the iPad , When I plug it on my window so I can restore it using iTunes , I got to errors , once "Unkown error 3004" and once "It's not eligble".
I hope you can help me.
Thanks,

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I have an old apple id that I don't use (and I don't remember the password) and it now won't let me log in for updates, how can I delete it

I have an old apple id that I don't use (and I don't remember the password) and it now won't let me log in for updates, how can I delete it

Click here and try resetting that account’s password.
That Apple ID is stored inside each of those applications. If you can’t get back into it, you’ll need to delete and redownload all of them, which may require repurchasing paid ones.
(115401)

I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?

I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?

The only available, signed, iOS, for your iPod, is iOS 7.1. That's why you can't install iOS 6.1.6.

So my iphoto is set up with a different apple account from my current one... the email on the old account is out of date and i do not know the password for it. my copmuter will not let me update my iPhoto nor will my old email account allow me to accessit

so my iphoto is set up with a different apple account from my current one... the email on the old account is out of date and i do not know the password for it. my copmuter will not let me update my iPhoto nor will my old email account allow me to accessit

Did you try this Apple website regarding your old Apple ID and its password: Apple ID: If you forget your password
OT

I have 2 App Store accounts, one from MobileMe time and i want to know if it is possible to merge them as i'm having troubles updating some of my software?

I have 2 App Store accounts, one from MobileMe time and i want to know if it is possible to merge them as i'm having troubles updating some of my software?
I have to sign in and out between one and the other constantly and i dont know what to do anymore becouse now i can't update software on either, it keeps on poping up "To update this application, sign in to the account you used to purchase it." and im pretty sure im on the right account.

Sorry. Apple's policy states that accounts cannot be merged > Frequently asked questions about Apple ID
Contact Apple for assistance > Contacting Apple for support and service

Ipad - how to push Exchange calendar events to iCloud account? MobileIron is used to get Exchange data -- is there an app to push the ipad version of the events to iCloud?

ipad - how to push Exchange calendar events to iCloud account? MobileIron is used to get Exchange data -- is there an app to push the ipad version of the events to iCloud?
There are two separate calendars on ipad (ios 7.1) one for icloud, one fo exchange. I have tried a couple of calendar apps and while they do a good job of showing the events in the app - they don't push (synch) back to iCloud. Any thoughts on an app that will take my ipad calendars and synch them to a single icloud calendar/account?
Thanks

Hi
You asked about a recommendation for an app to paste a group of addresses into the To, Cc or Bcc fields of an email?
Our "MailShot Pro" app is the only one we know of on the App Store that creates special "group contacts" in your address book which contain all your groups email addresses, but can be used just like regular contacts from most of your favourite apps. We now have nearly 50000 people using it, and growing steadily every day.
Here is a link if you would like to know more “MailShot Pro” (itunes link).
A free version is also available if you'd like to try it out with a small nmber of contacts.
If you need any customer support just contact us at the website, we're always happy to help.
Peter
www.solubleapps.com
Disclosure: I am the developer of this app and may benefit from its sale- (but so might you)

My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

Cannot update apps, old email address was hacked - phone will not accept new email

My old email address was hacked, my iphone will not let me change to a new email & until I do I cannot access itunes to update or purchase new apps. Help.

Settings > Facetime > AppleID > Sign Out... then sign in with the correct credentials.

I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail.

I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail. I can delete other files but several XLS files are giving me this message.

You said it was a network drive. So is someone else on the network using that same file or may have have left with excel still accessing it on their system?

Since the iOS 8.3 update my iPad keeps asking for my old iTunes password(the account I don't use and can't reset as the e-mail address was hacked) As a result I can't update my apps because it reverts back to asking for my old iTunes password.

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