Since the iOS5 update iTunes sees iPhone as iPad

In the left-hand column, iTunes lists my phone as my iPad. It correctly identifies the iPad as the iPad when it's plugged in. In the white area/synching area, everything is fine--the iPad is the iPad and the phone is the phone. So far, I haven't noticed any changes on the phone and I hope it's just a small matter of some misplaced code. Anyone else have any problems I might be able to circumvent?
Thanks.

Hi Toughie,
Thanks for using Apple Support Communities. This article has steps you can try for iTunes launch issues:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Cheers,
- Ari

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Ever since the ios5 update some of my ipod songs come out as duplicate and only on my ipod not on my itunes why is that? how can i fix it?

ever since the ios5 update some of my ipod songs come out as duplicate and only on my ipod not on my itunes why is that? how can i fix it?

Hey Ryan, When you looked at Get Info as Illaass instructed did you compare all the info listed in iTunes Get Info on the computer's copy? When you looked at the song(s) that are separated, do they list anything different like a featured artist? Or a different composer / song writer? Sometimes that will trick the the software into thinking it is 2 different albums. Make the info about the album and artist match, then sync to your iPod. The songs should go back where they belong on your iPod. Good luck. Cheers.

Since the recent update for my Iphone 5, I have been upable to toggle 'on' my location services button which affects the proper usage of some apps.

Since the recent update for my Iphone 5, I have been upable to toggle 'on' my location services button which affects the proper usage of some apps.
Any suggestions?

The restriction passcode is not necessarily the same as the device passcode.
The restriction passcode can not set itself. It had to be set by you or by someone with physical access to your phone..
Ask the person/people you live with if they set one... A spouse, a parent, a jealous boy/girlfriend, etc.
If they deny it, and you don't know what it is, then the only thing you can do is restore the phone using iTunes. Do NOT restore your backup. The restriction settings are contained in the backup.

I'm having some sort of text tone glitch with my iPhone since the IOS5 update, anyone having the same problem?

I
have a second hand iPhone, now since the new update my text tone which is the Tri-Tone seems to glitch and repeat the first part multiple times very quickly and then carry on every time I receive a text. I'm just wondering if there is anyone else having the same problem or is it just me?

Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.)

Since the last update for my Iphone 4s i dont get text messages when connected to wifi. my wife is getting them. Imessage is switched off on both phones.

since the 6. version update. of my Iphone 4s My wife was getting my text messages. I found the problem was caused by Imessage when connected to Wifi. I deactivated Imessage on both phones to solve the problem. I now have updated my Iphone to 6.1.1 and i dont get text messages anymore. I have Imessage deactivated on my phone but my wife is getting my text messages again. my wifes phone was not updated to 6.1.1 because the last update lost all her contacts from her phone and we had to but them back in one by one from the outlook list. Her contact are listed in outlook on a seperate list to mine but we can only get my contacts download to her phone. We use the same laptop to sysc phones.
My Iphone does not download photos to My Pictures anymore. I have to copy them across to a folder. I cant find where it backs them up to.
I have lost all confidence in Apple now as i was forced to update to 6.1.1 because of 3G reception issues and not reciving calls and now back to spending several hours trying to fix my phone to recieve a basic text message.

Are you and your wife sharing apple id?
If you are that is the reason why she is seeing your imessage.
On both phone go to settings - message - send&receive - make sure the cell is the default.
You will have to uncheck or remove the apple id.

Since the ios7 update on my iPhone 4S, I can not activate imessaging.

Since the iOS 7 update, I can not activate iMessages on my iPhone 4S.

Hello pughcrew,
The following article provides steps that can help get Messages activated.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Cheers,
Allen

HT4623 since the latest update on my iphone 5 i cannot get a wifi connection

HI can anyone help, since the latest software was downloaded on my iphone 5 the wifi does not seem to work properley, when it is supposed to search for the wifi networks it does nothing sometimes a small blue circle will appear but no connection, and also it does not show a list of connections like it should. i have tried all the usual things like resetting the phone also reset my modem but this has not fixed the problem, this is the second handset i have had from apple the otherone had aspeaker prob and they kindly replaced the handset, its just annoying can anyone help please

Hello there, Badboymbc.
The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

IOS5 update problems with iphone and ipad

I first tried to update my iphone 4, with zero success. All software updated on my macbook pro, then when i began to update the iphone, i got stuck on "contacting iphone activation server". I can still manage my iphone and eject it, but no update. This was yesterday and 24 hours later whenver i turn on my ituens, it still says "contacting iphone activation server". iTunes is mostly functional still, but it won't connect to the iTunes store. Next I tried my iPad (1) which successfully updated, but even though I synced from a backup to iTunes, none of my apps or data is on the iPad other than my email. Now when I plug in my iPad I cannot manually manage it. The screen in iTunes when I click my iPad is just a grey screen that says iPad. No info, or buttons to choose manual or automatic update. And the iTunes bar at the top still says "accessing iTunes store", "contacting iphone activation server" and also "genius accessing iTunes store". I get that I'm obviously not connnecting to sites, but why is my ipad not responding in iTunes? I dont think that being connected to iTunes is that important to managing your iPad since I've done it several times with no internet connection.
Please help! I really dont want to have to email myself all of my documents that I want on my iPad, or try to sync them over my webdav.
Cheers

I found a bit of a work around that is working for me, strange but it works.
Adding the photo album sub folders 1 at a time and syncing. Then when it completes, add another one, confirm the pics are there and continue process. I now have over 35k photos and no gaps or empty albums but if I do more than 2 or 3 they show up empty.
If empty, unsync them, and add 1 at a time.

Help!! "timed out network connection" at the end of the iOS5 update for my 1st generation Ipad.

I have been attempting to update my first generation Ipad to iOS5 for two days. I continue to get the message "network connection timed out" The updates have been for 3 hours, 4 hours, 30 minutes, 20 minutes and now 10 hours. They all download and at the end when the file starts processing the timed out message pops up. I have disabled virus software, did not work. I have used the internet at both home and office, hard wired internet, wireless internet.........nothing works. Deleted temporary internet files. Very frustrated. What am I doing wrong?

When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
          ▪          port 80
          ▪          port 443
          ▪          phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
          ▪          evintl-ocsp.verisign.com
          ▪          evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer.

Hi I've purchased music but itunes won't let me transfer it to my iphone. This has happened since the last update and is happening to my brothers iphone also on his laptop. any suggestions?

HI there,
my laptop recenty went kaput and needed a new hardrive which was installed. When I got it back I downloaded itunes again and then bought some music. I connected my iphone and it would not allow me to transfer the music over to the iphone at all. It allowed me to pull all the music on my phone over to the itunes list which I realised at that point did have my usual music list on it. I can't seem to transfer any music purchased over to my iphone for love or money. This is happening to my brother on his itunes account also and he said it's happened since the last update on his. Any suggestions - I'm quite desperate as this is driving me nuts.
Many thanks,
Sarah

Plug in phone to computer.
in iTunes click on your device and then Music Tab.
Deselect the playlist in question, and click sync
Try your sync again

Recently installed updated IOS on iphone and ipad, but since then I no neither appears in iTunes; keep reading other support responses about the "devices" button, but I do not see it; running 11.1.5.5

Recently installed updated IOS on iphone and ipad, but since then I no neither appears in iTunes; keep reading other support responses about the "devices" button, but I do not see it; running 11.1.5.5

Hi Gray Don,
Welcome to the Support Communities!
The article below may be able to help you with this. Follow the steps in order, but step 5 resolves the issue in most situations.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy

HT1386 Since the last update of itunes on my pc (windows8) itunes dont recognise my ipad mini or iphone 5. Already tried the troubleshooting proposed by Apple online. Help!!

Hi everyone,
Since the last update of itunes 3days ago on my pc, itunes not recognising my ipad mini and iphone5.
I uninstalled, installed again, tried all the troubleshooting from official Apple online, but nothing changed !
Any ideas? Anyone else experienced this lately?
I used it for the last 18 months having no problems at all.
Thanks

Try http://www.lemkesoft.com/ GraphicConverter.

I have my daughters Ipod, my iphone, my wife's Iphone and Ipad on the one Apple ID. Since the latest update we are receiving Imessages from our daughter's Ipod with my wife's caller ID on the one message strand. Can I fix this problem?

I have my daughters Ipod, my iphone, my wife's Iphone and Ipad on the one Apple ID. Since the latest update we are receiving Imessages from our daughter's Ipod with my wife's caller ID on the one message strand.
Is it possible to differentiate between all the devices?Can I fix this problem?

I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

My Iphone keeps crashing since the new update.. how do I get my phone to work right

My Iphone keeps crashing since the new update 7.1.. how do I get my phone to work right

First, create a separate login on your computer for your friend. Do this BEFORE you do anything else. Next, make sure iTunes is up to date. Then:
1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in iTunes.
2. Make sure you have one contact & one event in the supported applications(Address Book, iCal) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect her phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on her phone will be in her itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore her itunes content, which you select from the various tabs, You'll get a popup regarding her contacts & calendars asking to merge or replace, select merge.
You should be good to go.

Since the last update to iTunes 11.0.3 (42) the airplay connection is not working properly , keeping breaking up

since the last update to iTunes 11.0.3 (42) the airplay connection is not working properly , keeping breaking up, while the airplay works fine with my iPad and iPhone. Anyone has experienced the same? any fix available?

Hi Erdelestre,
Thanks for visiting Apple Support Communities!
See this article for some tips about troubleshooting AirPlay:
Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215
Troubleshooting performance issues with AirPlay or AirPlay Mirroring
If you are experiencing intermittent playback or significant network lag with AirPlay or AirPlay Mirroring, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your iOS device, Apple TV or AirPort Express. Try the following suggestions:
Ensure that other devices are not trying to stream to the same Apple TV at the same time.
Turn off Bluetooth on your iOS device by tapping Settings > General > Bluetooth.
Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
If possible, try to locate your Wi-Fi router in the same room as your Apple TV and iPhone/iPad.
If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
Best,
Jeremy

Since the iOS5 update iTunes sees iPhone as iPad

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