Since the last iphone update i have been getting the message cannot connect to itunes store when i try to download any application. How do i resolve this?

Since the last iphone software upgrade, every time i try to download an application i keep getting the message "cannot connect ot itunes store". How can i resolve this? I have tried rebooting but that didnt work.

Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months (or maybe a year or two) in the future and then re-trying

Similar Messages

  • HT4623 My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?

    My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?
    I am seeking help urgently.
    Paul, Mombasa, KENYA.

    You need to have a data connection. Tap Settings App > General > Reset > Reset Network Settings. Then in Settings App make sure Data is ON, or if you want make sure WiFi is ON.

  • After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.

    After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
    How do I fix this on my iPhone 4S?

    Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

  • HT1491 Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

    Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

    Hi Velvalee,
    While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
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  • TS3638 i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

    i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

    Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
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  • My IPad says "cannot connect to iTunes store" when I try to update

    My IPad says "cannot connect to iTunes store" when I try to update apps.  How can I resolve this?

    I had the same problem and tried absolutely everything...on my own and stuff I'd read on-line.  Nothing worked.  What finally did was this.  I held down an app until all started jiggling.  Then I deleted one of the ones that needed updating.  Then pushed the round button at the bottom of the iPad to stop the movement.  Then went to the "Featured" section of the App Store.  In the search box (top right corner) I typed in the name of the app I'd just deleted.  When it pulled up, I chose "Install".  Worked perfectly.  I went through this process, one-by-one, until I got all of them done.  Now, everything is updated. 
    Sure hope this helps you and hope this isn't the new norm for how to do updates.  I used to just select "Update All", entered my password, and the updates started happening. 

  • My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

    My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

    I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

  • I am getting a message cannot connect to itunes store on my iphone

    I am getting a message cannot connect to itunes store on my iphone

    Try here >  Can't connect to the iTunes Store

  • HT1222 I get a "cannot connect to iTunes store"when I try to retrieve updates on my iPad 2.

    I get a "Cannot connect to iTunes Store"whenI try to update my Apps from the Apps icon. I am more than totally clueless.  Help please.

    Try rebooting your router first. Unplug it for 30 seconds and then plug it in again. Reboot your iPad as well.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    If you still can't connect to the iTunes store, look here for help.
    Can't connect to the iTunes Store.
    http://support.apple.com/kb/TS1368
    And look here for more advanced troubleshooting help.
    iTunes: Advanced iTunes Store troubleshooting.
    http://support.apple.com/kb/TS3297

  • Why do I see "this Apple ID has not yet been used in iTunes Store when I try to download any apps?

    Why do I see message "this Apple ID has not yet been used in iTunes Store when I try to download some free apps? Please let me know how to resolve this

    Hey Maniopr,
    I would try out the information in the following article to sign in:
    Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
    http://support.apple.com/kb/HT2589
    Welcome to Apple Support Communities!
    Cheers,
    Delgadoh

  • OS 6: Downloaded OS 6. Error message "Cannot connect to Itunes store" when attempting to access the App Store

    After downloading OS 6, receive this error message "Cannot connect to Itunes store"  after attempting to access the App Store. I can access Itunes. Advise

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Could be you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS1702 Why does my iphone say "cannot connect to iTunes store" when I try to update my apps?

    When I try to update my apps on my iphone4, I press "update," then  put in my password; it keeps coming back saying "Cannot connect to iTunes store."  Is anyone else having this problem?

    Try here:
    Can't connect to the iTunes Store
    Go to Settings>General>Time&Date and make sure it is set to automatic
    Try change the DNS to Google's 8.8.8.8

  • Why does my iPhone 3gs keep saying "cannot connect to iTunes store" when I try to purchase anything?

    I have tried to purchase songs on iTunes tonight and my iPhone keeps telling me "Cannot connect to iTunes Store". I can listen to samples of the music I want, I am just not able to download them. Any suggestions??

    Same here........ I'm using my iPhone, iPad and MacBook pro and I "cannot connect to iTunes"............my Internet connection is great......... The apple store might be doing some update!

  • Cannot connect to iTunes store when I try to update apps...why?

    When I try to update my apps, it says cannot connect to iTunes store.  Why and how do I fix this?

    Thanks for responding turingtest2 - I finally worked it out (no thanks to Apple!) - I am in South Africa at the moment and availability of content here is very limited (it seems) according to the bloggers - when I looked there is a tiny faint grey note at the bottom of http://www.apple.com/za/itunes/download ...
    it seems to pick up South Africa and the UK - in fact I have set up an alternative UK apple ID so I suppose it sees my ipad, checks my "accounts" and constructs the note accordingly?  Weird. 
    It would have been REALLY helpful to have a clear indication of content availability when setting up the South African account.  I have found the several places where the experts explain how to work around this problem with fake US addresses and voucher payments.  I don't want to do that. 
    I have to say that my limited experience with iTunes and Apple over three years (previously on PC/Windows) is way below what I would expect from Apple inc ... this incident must have wasted four hours of my life ...

  • TS1368 My Iphone 4S connects to internet and Apple Store properly but it doesnt connect to ITunes. Whenever I try to connect to itunes I get a message "Cannot connect to iTunes Store". I have to connect my IPhone to a Laptop and then access iTunes

    I have followed almost every step mentioned on forumns. I have upgraded IOS to 6. But I just cannot connect to iTunes from my iphone 4s. Everything else like WiFi, 3G etc works perfectly. I can even connect to App Store to download applications.
    Does anyone have a magic trick to make it work?. I dont want to try Restore unless its a last resort..

    "is this just a scam by itunes not to engage with problems?"
    Of course not.
    http://www.apple.com/support/contact/

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