Since the last update to IOS my Apple 4 runs out of battery in 3hrs or less What is causing this?
Since the last IOS Update, my Apple 4-S goes dead within a 3-4 hour period.. I was told by Verizon that Apple is coming out with another "Update" to correct that problem.. My Apple 5 doesn't seem to have this problem.. How soon is this problem going to be corrected?
Hello mncamp,
Thanks for using Apple Support Communities.
From your post I understand that you're having an issue where your iPhone 4's battery seems to deplete faster than you expect. Please take a look at the article below for tips on optimizing your settings to maximize the batter performance on your iPhone.
Apple - Batteries - Maximizing Performance
Cheers,
Alex H.
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IiPhone 5 has stopped sending emails.
Hello, Taffy12gwen.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing issues with mail.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Cheers,
Jason H. -
I bought an audiobook doesn't appear in my iTunes library and it's missing from my phone since the last update to iOS 7.4
Did you already make sure that Apple Mobile Device Service is installed and active on your computer?
http://support.apple.com/kb/TS1567
More troubleshooting about your device not recognized in Windows can be found here: http://support.apple.com/kb/TS1495 -
Since the last update my Numbers app will not load in either my iPad3 or my iPhone5. It works fine on my MacBook Pro. The app starts but before I can open a file it closes. Is this a common problem and do you know hwo to solve it?
Hi Michael,
If you've already restarted both your iOS devices after the update and Numbers for iOS still won't load, you might try clearing the documents temporarily out of iCloud, opening the apps, closing them, and then placing the documents back in iCloud.
To do this, in Finder on your Mac, hold down the option key and then Go > Library > Mobile Documents > com~apple~Numbers. Move the documents there out to the Desktop or other location of your choosing. Then give iCloud time to sync. Then try opening Numbers on iPad and on the iPhone. If they open, then close them, and move the documents back into Library > Mobile Documents > com~apple~Numbers and let iCloud sync again.
That sometimes clears up the problem.
SG -
On iOS 8.3 using 'Keynote for iPad' the app freezes repeatedly (since the last update of April 21st) while editing slides. 30 sec. later comes alive again, then freezes again after a few editing actions. Anyone with the same problem? I tried everything 'app support' tells me except deleting and reinstalling the App because I have a lot of files that I'd lose. Recommendations anyone? [email protected]
On iOS 8.3 using 'Keynote for iPad' the app freezes repeatedly (since the last update of April 21st) while editing slides. 30 sec. later comes alive again, then freezes again after a few editing actions. Anyone with the same problem? I tried everything 'app support' tells me except deleting and reinstalling the App because I have a lot of files that I'd lose. Recommendations anyone? [email protected]
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Hello,
since the last update, my apple tv can set the hour and doesn t recognize my apple id.
i try to set To change DHCP to manual and reverse it s the same..
i restore it on network twice and with itunes and the problem is not solve..Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123. -
can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....
Ok, I am having literally identical issues with Marathon Max.
I try to connect, and it says, "Itunes could not connect to the itunes store, Make sure your network connection is active and try again." I have contacted my ISP, and they ran a full check, and sayed I should be able to connect to pretty much all websites. I did the whole "ipconfig" thing and that was no help. I also tried the "msconfig" thing, and it sayed it did not recognize it as any kind of command, internal or external command or operable program or batch file. Whats strange is I can connect from another computer just fine, but when offered to upgrade itunes I declined for fear of the same thing happpening. I am tempted to just upgrade it and thus demonstrate that itunes has a flaw in their upgrade. I will save this computers diagnostics, and the other one's too, before and after the upgrade. I look forward to sending more feedback regarding this matter -
Hi everyone,
Since the last update of itunes 3days ago on my pc, itunes not recognising my ipad mini and iphone5.
I uninstalled, installed again, tried all the troubleshooting from official Apple online, but nothing changed !
Any ideas? Anyone else experienced this lately?
I used it for the last 18 months having no problems at all.
ThanksTry http://www.lemkesoft.com/ GraphicConverter.
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Since the last updating of the system, my Ipad (model MC769C), it won't connect to wifi more than 5 minutes at a time until I reset the router. Anyone can help ?
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
since the last update to iTunes 11.0.3 (42) the airplay connection is not working properly , keeping breaking up, while the airplay works fine with my iPad and iPhone. Anyone has experienced the same? any fix available?
Hi Erdelestre,
Thanks for visiting Apple Support Communities!
See this article for some tips about troubleshooting AirPlay:
Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215
Troubleshooting performance issues with AirPlay or AirPlay Mirroring
If you are experiencing intermittent playback or significant network lag with AirPlay or AirPlay Mirroring, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your iOS device, Apple TV or AirPort Express. Try the following suggestions:
Ensure that other devices are not trying to stream to the same Apple TV at the same time.
Turn off Bluetooth on your iOS device by tapping Settings > General > Bluetooth.
Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
If possible, try to locate your Wi-Fi router in the same room as your Apple TV and iPhone/iPad.
If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
Best,
Jeremy -
Hi I have an IPhone 5. Always before when I called someone...or they called and I had a pic set up for them in my contact list..... it would pop up the full size of the screen. I LOVED it! I could actually see it. Now...since the last update...or maybe the one b4 that.... The pic is just a little bubble that floats to the upper right hand corner. Does anyone know if there is a way I can get that full size pic back?
I'm sorry, there is no way to change that. It is a change with the newer iOS 7. You can provide feedback to Apple, like a large group of others have that are disappointed in this at www.apple.com/feedback and click on the appropriate link.
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Videos don't work since the last update of Keynote
Hello,
Since the last update of Keynote, some of the videos on my Keynote presentations don't work anymore !
When I start the slide show, they say that I can update or optimize for iOS the videos but when I do it, I get an error "couldn't optimize or update...".
Any idea ?
DaphmoOn Vista Home premium, uninstalling and reinstalling buth iTunes and Apple Applicatioon Support did NOT work for me.
What did work for me was manually copyting CoreVideo.dll from the Apple Application Support folder into my iTunes folders (actually, to both of them - under Program Files and Program Files (x86)) as per advice posted in a Windows forum, found after an hour or more of frustration and failure.
This appears to be a bug in the 10.1 installation scriptimng - what's going on? -
Since the last update of my iphone4 I don't get anymore notifications on messages (sms)
Since the last update of my iphone4 I don't get anymore notifications on messages (sms);Can you help me please ??
Hello Omar31,
It sounds like you are not getting notified when recieving a text message on your phone. I recommend starting by verifying that Messages is set up for notifications with:
Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.
From: iOS: Understanding notifications
http://support.apple.com/kb/ht3576
If Messages is configured properly, try closing all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling -
Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W. -
How do I unmerge my husband's phone from mine since the last update?
My husband and I use my iCloud account on our iPhones, but since the last update the messages are merged. How do I unmerge them? I am now getting copied on the texts getting sent to his phone and if I text him it shows up on my phone.
To fix this go to Settings>Messages>Send & Receive and do one of the following:
Either uncheck the email address shown under "You can be reached by iMessage at" on all of your devices (the easiest solution); or
If you want to continue to receive iMessages at this email address on one of your phones, on the other one tap the Apple ID at the top, sign out, then sign back in using a different Apple ID (so both phones are using a different Apple ID for iMessage). Note: you can continue to share an Apple ID for purchasing from the iTunes and App stores. It does not need to be the same as the ID you are using for iMessage, FaceTime and other services.
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