Since the latest iphone 5.1 update I get 42404 error in itunes
Hi, My iPhone 4 updated the latest software iOS 5.0.1 via the phone, and now itunes cannot read the iPhone info and says there is an 42404 error.
Can anybody help please.
I have uninstalled itunes and reninstalled, but the problem was stiil there.
Thanks in advance.
RM
Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup".
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