Since the most recent Firefox update Flash (v.10.3) no longer works on some sites
I had problems with the Flash v.11.whatever recent upgrade so uninstalled it and installed v.10.3etc. It worked fine for all sites until the most recent Firefox update a few days ago (27th August, 2012?). Now Flash will not work on some sites e.g. UK's Channel 4 On Demand service. Other browsers work fine on same site e.g. Chrome. Can you guys at Mozilla try and get Firefox communicating with Flash again? Thanks.
Hello Anne.
Can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See [http://support.mozilla.com/en-US/kb/Managing+profiles this article] to know how to create a new Firefox profile. Please report back the results.
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This question is admittedly a little complicated. The New York Times website has a number of weblog pages which include brief stories followed by space for readers to leave comments. You probably need to be a Times On-Line subscriber to really see what I'm talking about, but some examples would be this City Room blog: http://cityroom.blogs.nytimes.com/2011/09/02/bloomberg-cancels-radio-talk-amid-furor-over-aides-resignation/ or this Arts Beat blog: http://artsbeat.blogs.nytimes.com/2011/09/01/theater-talkback-remembering-jerry-leiber-a-reluctant-pioneer-of-the-jukebox-musical/
Since the most recent Firefox updates, when I view these pages, which traditionally have a number of reader comments at the bottom of the Times' story (or at least a space to leave a comment), I can no longer see the comments. There's simply empty. blank space. I know that the comments are there; if I open Internet Explorer and log on to the same page, the comments are suddenly visible. I don't understand where this problem has come from. I haven't noticed whether I'm missing seeing anything on other websites yet.
I also cannot post comments on other parts of the Times website; while the pages dedicated to story-specific reader comment seem to load correctly and the space to type my comment does appear, I can't actually submit the comment. Repeated pressing of the "submit" icon has no effect. Once again, this works normally in IE.
For the record, in the past week, I have changed my computer's anti-virus software from McAfee to Norton 360. I run Windows XP. If there's any another information I can provide, please advise, as I vastly prefer running Firefox to IE.If it happens again then try to reload the website or clear the cache and the cookies from that website.
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
*http://support.mozilla.com/kb/Deleting+cookies
*http://support.mozilla.com/kb/How+to+clear+the+cache -
Since the most recent Firefox update 3.6.8 my banking institution no longer shows as having a secure encrypted connection, however, my bank assures me all is well with their certificates and that is a problem with the new Firefox browser update, can you give me some idea why it is doing this?
== This happened ==
Every time Firefox opened
== Right after the new Firefox updateHello Anne.
Can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See [http://support.mozilla.com/en-US/kb/Managing+profiles this article] to know how to create a new Firefox profile. Please report back the results. -
Firefox is my default browser and since the most recent Firefox update I have been unable to click through links I receive from Windows Live Email to the Firefox browser, but it works if my browser is set to IE9?? I have checked the defaults settings and both are fine, so Any explanations or ideas on how to solve this?
Take each of the following steps that you haven't already tried, until the problem is resolved.
Step 1
Restart the router. Many problems are solved that way.
Step 2
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 3
Run the Network Diagnostics assistant.
Step 4
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 5
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 6
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
Step 7
Reset the System Management Controller (SMC). -
Every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it? When I restart firefox, then the download continues and all is well until I try to download something new (which I do quite often).
You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
Another useful article is [[Basic Troubleshooting]]
I hope you sort out your problems either by downgrading or finding the cause of the problem. -
My battery life on my iphone 4 has been TERRIBLE since the most recent iOS update!
My battery life on my iphone 4 has been TERRIBLE since the most recent iOS update. Is anyone else experiencing this? At night I use a white noise app, and up to the most recent update, I never was below half battery in the morning. Now my phone is completely dead in the morning. I've noticed it draining faster in general since the update as well, but that particular app was just the best example.
One of the new features on the iPhone 4 is Multitasking ; it lets you do multiple things at once. For example, while iPhone is busy downloading a movie from iTunes, you can switch to the Safari app and browse IMDb in the meantime. So there's no more waiting around.
Each time you open an app and then press the home button, the app is still open. At the end, you may have too many apps opened at the same time.
To close apps, double click on the home button. Your opened apps will appear; hold one of them, then click on the red close to close an app.
Close as many as possible if you don't need them. -
Since the most recent download on 8/3, my Adobe is not working?
Since the most recent download on 8/3, Adobe is not working for reading and downloading PDF's. I have tried everything!
Adobe software isn't needed in OS X.
Preview and Safari can both read PDF's. -
After the most recent firefox update I lost the search function in hotmail
After the most recent upgrade for Firefox the search function in my Hotmail account no longer works. When I try to search through my email for a specific item, I get a message, "It looks like there's a problem with Windows Live Hotmail right now. It should be fixed soon, so please try again in a few minutes. Sorry for the inconvenience."
Also, when I load up my Hotmail account it pretty much seems to take over my browser. If I follow a link from an email to another website, I will often be pulled back to Hotmail...with or without a "hang" and I will get the "Warning: Unresponsive Script" message. It appears to be related to the ad bar that runs on the right side of the Hotmail page. It gets worse if I have more than two tabs open.
I have a similar experience with Facebook. It will often pull me back if I go to another tab. The "Warning: Unresponsive Script" message will come up. often after a considerable "hang" delay. This also can happen if I am participating in a thread. Often, when I am typing it will hang, sometimes for several minutes before my cursor resumes functionality. It can take a very long time to complete even one paragraph.See http://kb.mozillazine.org/Clipboard_not_working
Try to use the keyboard if the buttons on the web page aren't working.
* Copy: Ctrl+C or Ctrl+Insert
* Paste: Ctrl+V or Shift+Insert
* Cut: Ctrl+X or Shift+Delete -
After the most recent Firefox update I am unable to use Yahoo instant messenger. Any ideas?
I can see that someone is IM'ing me, but it does not pop up on the screen nor can I create or start IM while in yahoo mail.
Known Issue, See
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
this issue seem fixed in Firefox nightly,
* firefox.com/beta -
I have been unable to use the copy and past command while using mozilla. the fucntion does work in windows IE, but I don't want to use windows. How do I restore or fix this function? I varies, works some days and not others.
See http://kb.mozillazine.org/Clipboard_not_working
Try to use the keyboard if the buttons on the web page aren't working.
* Copy: Ctrl+C or Ctrl+Insert
* Paste: Ctrl+V or Shift+Insert
* Cut: Ctrl+X or Shift+Delete -
My iphone nor ipad will sync since the most recent itunes update.
I made no other changes to my computer. When I plug in the iphone or ipad the connection sound on my computer indicates it recognizes the product. However when I open iTunes it does not see the connections. Additionally the iphone and ipad open a window on the device that asks if this computer should be trusted. I have never seen that before. Any advice for getting connected again? I'm trying to avoid uninstalling and reinstalling itunes.
Hello ConnectedIn,
It sounds like you can see your iPad or iPhone in My Computer, but not in iTunes. I recommend this article to help you get that working again, named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If the issue persists, and you have already restarted the computer, and both devices, the next step will be to remove iTunes and its associated apps with either of these 2 articles depending on the version of Windows you are using:
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
This will not compromise your iTunes Content
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Since the latest Mac OS update - my internal speaker controls no longer work - any ideas why?
Hi the output controls are now greyed out
Any sRe-installing Pages through Appstore has fixed the problem.
Thank you -
Firefox has suddenly gone wrong. I was successfully running both Firefox and Internet Explorer 8 on Windows 7. My laptop is new and has plenty of RAM and HDD. I auto-accept upgrades including the most recent Firefox upgrade and the suggested upgrade to Adobe Flash 10.1. But after this, Firefox stopped working and does not work when I re-load Firefox 3.6. Also IE8 now works very slowly and does not locate major websites like Microsoft without a 'can't find the website message' and having to pressing Return a second time. When I do get to the Mozilla website and click on the button to try to download Firefox 3.6.6, I get this message "Oops! Internet Explorer could not find mozilla3.snt.utwente.nl". Can you help with what has gone wrong? As it stands, I can't use Firefox at all. Note: because Firefox did not work after the upgrade, I've downloaded the IE8 version of the Adobe Flash 10.1. What I really want is to be able to use both Firefox and IE8. But is this possible if they use different versions of Adobe Flash?
== This happened ==
Every time Firefox opened
== About 2-3 days ago ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; .NET4.0C)I have been having the same problem as the original poster. After upgrading to Ffx 3.6.6, the program asks you to upgrade to Flash Player Plugin 10.1. I download and installed 10.1 only to find videos weren't loading.
In my case, the problem is the previous installation of Flash Player (9.0.47) was somehow messing things up. To fix this, because I already had Flash plugin 10.1 installed I had to uninstall 10.1 using the uninstaller from adobe and then manually remove any files related the old flash player plugin 9.0.47
Here is a run-down of my process:
0. To check if you have a previous installation of the Flash Plugin lurking around, in Firefox go to Tools -> Add-ons -> Plugins (tab). At this point you may seen both Flash plugins.
1. Proceed to uninstall Flash Plugin 10.1. Adobe provides an uninstaller here: http://kb2.adobe.com/cps/141/tn_14157.html
( you have to make sure you have nothing running when you execute the installer).
2. On my Mac (sorry I don't know what it is in Windows) I searched the hard drive for any files/folders with "Shockwave". I found a folder called "Shockwave 10". It wasn't removed by Adobe's uninstaller. For safety I deleted it and then emptied the trash.
3. I then went to My HD -> Library -> Internet Plugins.
Remove the file and folder named "Flash player.old"
4. Restarted; ran the Adobe Flash Player 10.1 installer. Restarted again.
5. Opened up ffx and double checked the plugins list (see step 1). Version 10.1 is installed and available. Went to problem sites to test it out and Success!
Hope this helps. -
I can no longer connect my iPad mini to a tv via an cdmi cable since the most recent update.
I connect my iPad mini to a tv via a hdmi cable. Since the most recent update for the iPad, it no longer connects to the tv with I plug in the cable. The cable works for my iPhone and my husband's iPad (also an iPad mini). Is there a setting that I need to change to fix this?
Follow the troubleshooting steps outlined in the troubleshooting document from which you posted your question.
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After the most recent FF update, FF 3.6.6 will not load, citing the error message: "XULRunner / Error: Platform version '1.9.2.3' is not compatible with minVersion>=1.9.2.6 / maxVersion". Tried updating XULRunner with no luck. Downloaded fresh copy and installed. Still no luck.
== This happened ==
Every time Firefox opened
== FF updated to 3.6.6 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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