Since the most recent update (yesterday), periodically I am redirected to random sites when I click on a link from a Google search.

I opened Firefox yesterday morning, and it asked me to wait while it updated. When it was done, I was asked whether I wanted to enable "XUL Cache 1.0". It looked official enough, so I enabled it. Almost every time I clicked on a web link from a Google search, I was re-directed to websites like the Yellow Pages or a "Local Look-up" site. In desperation, I disabled the XUL cache extension, restarted Firefox, and things seemed fine. This morning and a couple times this afternoon however, I've been redirected to the wrong sites again. It isn't as prevalent as it was yesterday, but it is still there.

Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Similar Messages

  • Since the most recent update (as of 7-24-10), Firefox will not load and clicking anywhere on the page brings up a "This Program is Not Responding" notice.

    I've tried removing and re-adding Firefox to McAfee's program permissions. I've tried uninstalling and reinstalling Firefox. Neither solved the problem.
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

    Are there any notification icons on the left end of the address bar? If so, please click them to see whether they related to security issues (such as blocked content - shield icon: [[How does content that isn't secure affect my safety?]]) or a plugin requiring permission (Lego-like icon).
    Does Think Central have any help pages about this issue? Without an account, it is difficult to explore the issue first-hand.

  • I can no longer connect my iPad mini to a tv via an cdmi cable since the most recent update.

    I connect my iPad mini to a tv via a hdmi cable.  Since the most recent update for the iPad, it no longer connects to the tv with I plug in the cable.  The cable works for my iPhone and my husband's iPad (also an iPad mini).  Is there a setting that I need to change to fix this?

    Follow the troubleshooting steps outlined in the troubleshooting document from which you posted your question.

  • Since the most recent update, any previously made captivate files we republish won't display

    (skip to "I'll break down the problem as best as i can" to avoid rant )
    Essentially, we have near a hundred eLearning courses we have made using captivate dating back as early as captivate 4.  We have been upgrading through the versions as we go and where there has always been little glitches that present themselves this one makes the list sense.  This isn't even an upgrade in version, just a little patch (that seemed to add the ability to resize the "Question X of Y" bits on question slides).
    So, does anyone have any help on this problem?  Adobe have been so far not very helpful, essentially offering the wisdom and clarity that comes with years of not trying to fix problems. Their advice being to basically remake each course from the ground up, something that will take a LOT of time (and for what!? to fix their mistake?).
    I'll break down the problem as best as i can:
    Since recent patch to captivate, pre-existing files that we publish again will not display on windows computers but does display on Ipad's, etc.  Uploading to a server does not fix the problem, it remains the same.  The internet window opens up the same as normal but after a brief loading bar moment, the window remains blank.  A check of the code shows that the files are being loaded but simply not displaying in any form.  If we publish a completely new file, it displays fine. The type of browser has no impact on the problem.  We have also found that if we go into the console and use a command to skip to, say, the second frame, it works!?  So the issue literally seems to be with displaying in the first place.
    Thanks in advance if anyone can even help suggest ways to get round this problem, it has come at a terrible time when we need to make changes and present material to another company but can't even view our publishes files.

    The most recent update (to Captivate 7.0.1.237) changed the default autoplay setting for all of our courses to on. Since we haven't changed any settings personally it was easy overlooked, and the autoplay function just doesn't seem to work.
    I tried running cpCmndGotoSlide = 2 in the web developer console and it caused the course to start up, making me realise that the course was indeed loading (I saw that some of the content was loading on firebug but was unsure as to if it was the crucial files) but just not playing and I noticed while investigating that.
    So its just a case of turning off autoplay for the course in the publish settings.
    Also as a note our courses were still working on iPad, I think this is due to apple products not supporting the autoplay of content, especially if it has audio.

  • TS1363 ipod can't be identified since the most recent update?

    Since the latest update my ipod can't be identified and I've tried all the steps in the trouble shooting including reinstalling the software.  Anyone have any idea what the problem is?

    Hello Larry,
    Thank you for the details of the issue you are experiencing with installing the latest iTunes update.  I recommend following the steps below:
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
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    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.  You can find the full article here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Why is my battery dying so quickly since the most recent update???

    Ever since I updated my phone yesterday my battery in my iPhone 4 which usually lasts 24 hours without needing a charge only lasts 4 hrs at most. What happened?? How can it be fixed? Very frustrating

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Why did my airplay mirroring stop working when I downloaded the most recent update yesterday?

    Yesterday, I open up my computer and I received a notification.  The notification said new software update, so I up the app store and get my update.  I sit down to work on words with my daughter using the airplay mirroring feature and I am stymied.  It is not popping up in neither my menu bar nor the display tab of system preferences. 

    I just needed a restart of my apple television.  Thanks Apple support . . .

  • I have Firefox 3.6.13 Since the most recent update from Firefox I lost all my book marks and have not been able to place any pages in the book marks. I also do not seem to keep any History. Help!

    I also notice when using a search from the tab on the far right say where Google is that I does not begin a search. When I use a secure email program the normal new window or tab that would open to type the message opens but remains blank. and will not load.
    The server we are connected to crashed soon after I down loaded the new update for Mozilla Firefox. It has been replaced with a new one but I still have the above problems. I prefer to use only Firefox and would apreciate being to utilize the program as I did before. I am not happy with the problem with the new update. Or at least that is how it seems to me.

    # Quit Firefox.
    # Create a backup copy of your profile folder in a safe location.
    #* [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]]
    # Uninstall Firefox and delete your Firefox profile folder as well (NOT the backup copy you created earlier).
    #* [[Uninstall Firefox from your computer]]
    # From the following page download and install Firefox 16, which is the last version that runs on Mac OS X 10.5.
    #* [[Firefox no longer works with Mac OS X 10.5]]
    # Import your bookmarks from the automated backups found in the backup copy of your profile folder. They're in the /bookmarkbackups subfolder.
    #*[[Restore bookmarks from backup or move them to another computer]]
    Note that both your operating system and browser expose your system to security vulnerabilities because they're outdated.
    * https://www.mozilla.org/security/known-vulnerabilities/firefox.html

  • "Send Link..." does not function since the most recent updates

    Hi Everybody!
    So my "Send Link..." option in the top of the Browser doesn't function properly anymore. I have it attached to my gmail account and used to function but it hasn't as of late.
    Any troubleshooting info would be greatly appreciated, if any.
    THANKS!

    There has to be an e-mail client set in order to see any effect if you select Mail items.<br />
    So you first have to make sure that that part is correct and that is the default mail program as set in the OS and the Mailto setting in Tools > Options > Applications.<br />
    You can try to redo the the default email program and set another program as that.<br />
    Other settings that may interfere are mail prefs that you can inspect on the about:config page and a possible corruption of the file mimeTypes.rdf in the profile folder.
    * Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    * http://kb.mozillazine.org/File_types_and_download_actions
    You can look at the network.protocol-handler.external.mailto prefs on the about:config page.
    If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.

  • Since the most recent Firefox updates, I am having trouble with certain features on The New York Times website; I can no longer see certain weblog comments, or post comments, etc.

    This question is admittedly a little complicated. The New York Times website has a number of weblog pages which include brief stories followed by space for readers to leave comments. You probably need to be a Times On-Line subscriber to really see what I'm talking about, but some examples would be this City Room blog: http://cityroom.blogs.nytimes.com/2011/09/02/bloomberg-cancels-radio-talk-amid-furor-over-aides-resignation/ or this Arts Beat blog: http://artsbeat.blogs.nytimes.com/2011/09/01/theater-talkback-remembering-jerry-leiber-a-reluctant-pioneer-of-the-jukebox-musical/
    Since the most recent Firefox updates, when I view these pages, which traditionally have a number of reader comments at the bottom of the Times' story (or at least a space to leave a comment), I can no longer see the comments. There's simply empty. blank space. I know that the comments are there; if I open Internet Explorer and log on to the same page, the comments are suddenly visible. I don't understand where this problem has come from. I haven't noticed whether I'm missing seeing anything on other websites yet.
    I also cannot post comments on other parts of the Times website; while the pages dedicated to story-specific reader comment seem to load correctly and the space to type my comment does appear, I can't actually submit the comment. Repeated pressing of the "submit" icon has no effect. Once again, this works normally in IE.
    For the record, in the past week, I have changed my computer's anti-virus software from McAfee to Norton 360. I run Windows XP. If there's any another information I can provide, please advise, as I vastly prefer running Firefox to IE.

    If it happens again then try to reload the website or clear the cache and the cookies from that website.
    Reload web page(s) and bypass the cache.
    * Press and hold Shift and left-click the Reload button.
    * Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    * Press "Cmd + Shift + R" (MAC)
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"
    *http://support.mozilla.com/kb/Deleting+cookies
    *http://support.mozilla.com/kb/How+to+clear+the+cache

  • Since updating my iphone 4s to the most recent update it will no longer connect to the wifi at work, where i am not a network  administrator. All helps for this issue instruct turning off the router/other stuff that i cant access.Suggestions?

    Since updating my iphone 4s to the most recent update it will no longer connect to the wifi at work, where I am not a network administrator and do not have privliges to reset passwords and turn the routers on and off. Any other suggestions for re-connecting? I have never had a problem before and can still connect to other networks i am a part of...

    Try Resetting your iPad: Hold down the sleep and home buttons, wait for the Apple logo, let go of the buttons.

  • Since the most recent Firefox update 3.6.8 by banking institution no longer shows as having a secure encrypted connection, however, my bank assures me all is well with their certificates and that is a problem with the new Firefox browser update, can you g

    Since the most recent Firefox update 3.6.8 my banking institution no longer shows as having a secure encrypted connection, however, my bank assures me all is well with their certificates and that is a problem with the new Firefox browser update, can you give me some idea why it is doing this?
    == This happened ==
    Every time Firefox opened
    == Right after the new Firefox update

    Hello Anne.
    Can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See [http://support.mozilla.com/en-US/kb/Managing+profiles this article] to know how to create a new Firefox profile. Please report back the results.

  • My battery life on my iphone 4 has been TERRIBLE since the most recent iOS update!

    My battery life on my iphone 4 has been TERRIBLE since the most recent iOS update.  Is anyone else experiencing this?  At night I use a white noise app, and up to the most recent update, I never was below half battery in the morning.  Now my phone is completely dead in the morning.  I've noticed it draining faster in general since the update as well, but that particular app was just the best example.

    One of the new features on the iPhone 4 is Multitasking ; it lets you do multiple things at once. For example, while iPhone is busy downloading a movie from iTunes, you can switch to the Safari app and browse IMDb in the meantime. So there's no more waiting around.
    Each time you open an app and then press the home button, the app is still open. At the end, you may have too many apps opened at the same time.
    To close apps, double click on the home button. Your opened apps will appear; hold one of them, then click on the red close to close an app.
    Close as many as possible if you don't need them.

  • Since the most recent Firefox update I have been unable to click through links from Windows Live to Firefox, but it works for Internet explorer?? Any explanations?

    Firefox is my default browser and since the most recent Firefox update I have been unable to click through links I receive from Windows Live Email to the Firefox browser, but it works if my browser is set to IE9?? I have checked the defaults settings and both are fine, so Any explanations or ideas on how to solve this?

    Take each of the following steps that you haven't already tried, until the problem is resolved.
    Step 1
    Restart the router. Many problems are solved that way.
    Step 2
    Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
    Step 3
    Run the Network Diagnostics assistant.
    Step 4
    Back up all data.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
    Step 5
    You may need to change other settings on the router. See the guidelines linked below:
    Recommended settings for Wi-Fi routers and access points
    Potential sources of interference
    Step 6
    Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
    Step 7
    Reset the System Management Controller (SMC).

  • TS4268 Since my daughter downloaded the most recent update, her i-message, FaceTime won't work.  We have reset the phone to no avail.

    Since my daughter downloaded the most recent update, she cannot use Imessage or facetime.  We reset the phone and this didn't help.  Does anyone know how to fix this?

    http://support.apple.com/kb/ts2755

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