Since the Nov update about a third of my songs have a circle with an exclamation mark inside it. These song will not play on my computer. I reload with my own cd collection, it works for a while then the same thing happens. Message says "Song could not be
Since Nov update about a third of my songs have a circle with an exclamation mark inside the circle. These songs will not play on my computer. Message says "The song .... could not be used because the original file could not be found. Would you like to locate it?" I have reloaded these back onto itunes with my own CD collection. They work for a short while, then the same thing happens. I don't know what is causing this or how to fix it.
I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!
Similar Messages
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Got new ATV and all set up. It keeps loosing connection with iTunes on laptop and have tried everything suggested in set up guide. It works fine for a while then the iTunes account vanishes from 'computer' menu TV screen. Full Wifi signal on both devices so can't think what could be causing it to happen. Any suggestions please?
Sorry, I updated another thread I was a part of but didn't update my own thread.....ughhh!
I updated all of my ATV 2's and 3's to the latest firmware when it was released and have been problem free since. I do believe the major issue of not being able to connect after a period of inactivity has been corrected with the latest ATV firmware.
I can look at my network connection table using "netstat -an" in a CMD window and I do not see the massive number of connections I saw before the update.
Here is a link to the other thread I was referring to above:
https://discussions.apple.com/message/19952545#19952545
Have you applied the latest firmware updates to your ATV 3's? -
My ipad is not being seen by itunes in Windows 7. I uninstalled then reinstalled itunes it started working for a while then it stopped. I get a message stating that the device is not recognized or the device is defective replace device. Anyone have a fix.
At present I have no power to the Gen 7, so need to get some power to it I think. I pressed the buttons as you suggested, but nothing is showing up at this point. Thank you for your response as the more I can rule out before I take it back the better I think.
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i bought an ipod touch it worked for a while then it went in to dfu mode and said to plug in to itunes and i did but that didnt do anything and it wouldnt show up on itunes ethier plz help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How do i get my mac book back to normal, i attempted a safe boot because my safari wasnt opening, when i choose it on the dock, it just bounces for a while then i get a error message. now when i turn it on it only goes halfway thru the load bar then shutdown?????
Hello, what OSX version?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS. -
When I click on Firefox the first time it says "Foxfire is installing your updates and will start in a few moments…. (with a green bar)" then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle)
The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." When I click the ok, Firefox opens up. If I open another Firefox window with the previous one still running, it doesn't give me any of these messages, it just opens normally.
== This happened ==
Every time Firefox openedIf you can't install on top of the current installation then you need to delete or rename the current Firefox program folder to do a clean install.
It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation. -
Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.
Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael -
I CAN NOT CONNECT TO THE INTERNET WHILE USING MY IPAD I KEEP GETTING A MESSAGE SAYING SAFARI COULD NOT OPEN THE PAGE BECAUSE THE SERVER STOPPED RESPONDING PLEASE HELP THANK YOU
Try the following:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo -
I am trying to update my iPod touches and keep getting an error message saying iTunes could not back up my iPod because a session could not be started. I have followed all trouble shooting advice found on the apple website, unplugged and replugged the device, restarted my computer, etc. Any suggestions would be much appreciated. Thanks
I have the same issue, except I can't even sync.
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'm trying to sync/update my iPhone on my windows computer in iTunes and I keep getting and error message saying iTunes could not restore the iPhone because the backup session failed.
Disable your firewall/security software.
This is asked and answered everyday. Using the forum search bar on the right side of this page often will find an answer very quickly. -
I suddenly cannot delete mail from my inbox and get a message saying " (msg) could not be moved to the mailbox trash-POP account". It does not matter if I am trying to delete a single message or mulitiple messages. Can anyone help?
If you're running Leopard, as your profile says, then you need to post your question in that forum, not the Snow Leopard forums. So if you're really running Snow Leopard, you need to update your profile to show that, as well as give more details about what kind of mail accounts you have, and who your email provider is.
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Am not able to use facebook on my Iphone 4, softwareversion:iOS7.1, also tried to access through safari and chrome that i have installed it gives an error message saying: "safari could not open the page because server stopped responding", i tried network reset, reset the whole device, rebooting , changing airplane mode rebooting nothing fix the issue, but i can access other sites and google , am using Vodafone as my carrier with 2g network, when at home able to access facebook.com through wifi in safari requesting assistance thank you
If you can access Facebook while on Wifi at home, but you are unable to access it while away running on your carrier's 2G network, I could phone your carrier. You have already completed the Cellular Data troubleshooting for the iPhone, so any limitations keeping your from connecting to Facebook over cellular will have to be answered by your carrier.
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I have been trying to download a movie for several hours now and I keep getting a message saying i"could not load video"
Hello there, SteveShanaman.
The following Knowledge Base article provides some great steps for troubleshooting applications:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
Particularly:
Additional Information
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?
Quit iTunes, restart your computer, reset the iPad and try again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
i get an error message saying itunes could not sync mail accounts. because the mail accounts are in use by the iPhone. It asks that i close the mail accounts settings on the iPhone and sync again. Is it requesting that i delete my email accounts?
just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))
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