Since Today Creative Cloud box is empty when starting .

Hello,
since today the Crative Cloud start up box where I see the apps together with it's status on my desktop window 7 pc is totally empty besides of the CC Logo on the top left corner and the frame. Nevertheless I can start apps like PS CC or CC 2014 or Premiere etc. by using the windows start programs list.
I have no idea what happened and how I can solve the problem.
I'd be very glad if somebody knows how to get this situation solved and shows the necessary steps to me. Thanks ahead
Muck

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Similar Messages

Creative cloud diaologue stays empty when trying to download InDesign

When trying to download and install InDesign CC, the dialogue window Creative Cloud gets locked when opened. The program Creative Cloud does not seem to function properly even when I try to open it from Windows. I have tried to uninstall and re-install, without success.
I get nowhere with my installation of InDesign. No error messages either. I am logged in to adobe, and I have payed for InDesign CC.

First, from the Creative Cloud desktop menu, choose Quit. Then relaunch it again.
If that doesn't work, uninstall Creative Cloud desktop, then reinstall it again.

Creative Cloud will only "run" when started in "Run as Administrator"

For some reason, sometime in the past month Creative Cloud will not give me access when started from any of the normal methods; the Task bar Shortcut, the Start Menu shortcut, or even directly from double clicking on "Creative Cloud.exe." It starts in the background but does not appear on the monitor. This is confirmed with Task Manager. I have found that if I use Task Manager to "End Task," I can start the program (from any of the above methods) by choosing "Run as Administrator" and it appears on the monitor and I have complete access.
Today, I updated to the newest version and the situation remains the same (except, that before I did not have to "end Task" in Task Manager prior to "Run as Administrator.)
What is causing this and how do I fix it?

I tried every solution I found online suggesting deletion of apps, fresh installs, deletion of folders, permission changes, etc. I finally had an hour long chat session with an Adobe tech who had me do much of the same thing again, only to have the issue remain.
Here was the end solution which worked for me:
1. Create a new Admin account
2. Log out of your computer, and then back in under the new admin account
3. use the Creative Cloud uninstaller app to uninstall CC desktop. (Doing this prompted an alert message telling me I couldn't do this because some CC apps required it. So, I deleted the 2 CC apps I had installed, Lightroom and Photoshop)
4. After the uninstall completes, install a new copy of CC desktop. (Once I did this, it opened and ran correctly.)
5. Log out and log back in under your usual account.
6. If CC desktop doesn't start on its own, double click the application itself to start up.
After completing step #6, CC desktop started up on its own. I re-downloaded Photoshop and Lightroom through CC and all is working normally so far.

Creative Cloud is always empty and I cannot update LR and PS and cannot open RAW files from my new camera!

My Creative Cloud is always empty. I've had this trouble for over a year. I cannot update Lightroom because of it and Photoshop does not update properly. I cannot open the RAW files from my new camera, a Nikon D750. Each time I want to update, I have to talk to you and delete things and reinstall things but it doesn't fix it properly!
I have contacted Adobe before and always have to go through a tedious delete stuff and reinstall, then next time it happens all over again.
I'm really fed up with it and want to know how to fix it properly. I am in the UK, if that makes any difference.

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

When I try to download Creative Cloud on my mac Error Starting Creative Cloud comes up

When I try to download Creative Cloud on my mac Error Starting Creative Cloud comes up message is:cookies dir: cannot make folder/cookies:Permission denied (error 13). What to do?

Thank you!
Best regards
Johanna Pettersson
Founder, Wedding Planner
Your Wedding - My Passion!
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]
Visit: Järsta 5, 647 95 Åkers Styckebruk
Post: Box 194, 645 35 Strängnäs
[email protected] www.weddinginsweden.se
Join me at Instagram:weddinginsweden Twitter: weddingsweden Facebook: www.facebook.com/weddinginsweden
The information in this electronic mail message is confidential and may be legally privileged. It is intended solely for the addressee(s). Access to this internet electronic mail message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution, dissemination or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. Please notify sender immediately by return email if you have received this communication in error and then delete it. Please also note that if this email contains a forwarded email or is a reply to a prior email, the contents may not have been produced by sender and therefore sender is not responsible for its contents. Thank you.
15 sep 2014 kl. 22:52 skrev Sheena Kaul <[email protected]>:
When I try to download Creative Cloud on my mac Error Starting Creative Cloud comes up
created by Sheena Kaul in Adobe Creative Cloud - View the full discussion
Hi weddinginsweden,
Please refer to the help document below where this issue stands resolved:
Re: cannot make folder /cookies: Permission denied (error 13)
Regards,
Sheena
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6732337#6732337
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Creative Cloud won't work after starting – just shows an empty window.

Hello there!
I just have downloaded the Creative Cloud desktop software to install a trial version of InDesign CC. Sadly, all I get after starting the Creative Cloud, is an empty window with the black menu bar on top. That's all.
I have tried to re-install it, to update Adobe Air et cetera. Nothing works for me.
My system runs on Win7 64bit.
Thank you for any help,
Michael

I encountered the difficulties with Mavericks and Dreamweaver running so slowly that the program almost unusable.
I tried all sorts of work-arounds, such as installing a clean Maverick system on a newly formatted disk. Then a minimal install of Adobe CC, and nothing else. It made no difference whatsoever!
Then, I was advised that uninstalling Adobe Air, which seems to cause all sorts of problems, would resolve the issue - which it did!!! Unfortunately, if you are using programs that depend upon Adobe Air, such as Muse, they will not work until Adobe Air is reinstalled.
Adobe have their head buried in the sand, and are offering no solutions, or responses to this matter.
Frankly, I cannot see any advantage of paying for a subscription for Adobe CC, when Adobe CS6 offers virtually the same functionality at no additional cost!

I can't open any of my PDF's since my creative cloud has expired, what do i do?

I can't open any of my PDF's since my creative cloud has expired and I don't want to renew it, what do i do?@

Thank you, I will re-install it.
I have already paid for CS5 and want to re-install it but can't seem to find my purchase when i log into my adobe, what would be the best way to do it?

Creative Cloud application stay empty

My Creative Cloud application is empty
I have try the solution to delete files into C:\Users\Utilisateur\AppData\Local\Adobe\OOBE
I Works !
BUT... I don't know why, a few days/weeks later, I want to open my Creative Cloud Application again, and it's empty again... and all my fonts are unavailable under PS for exemple...
Please... is there a solution ? 4 Times in less than 4 months it's frustrating !
I'm with Windows 7 Premium Family Edition...
Thank you !

So...
For the solution number 2... remove the opm.db file i do that every 3 days approximately. I always lost all my Typekit fonts in all my CC applications because CC unplugged or I don't know what ! So I go to delete this opm.db file, but it doesn't want because it tell me that Creative Cloud is open... so I have to CTRL ALT DEL, stop the CC application, remove the opm.db file and reconnect from CC application... sooooooo frustrated and I pay more than 50 $ per month for that !
I've just tried to uninstall Creative Cloud from my Control Panel, but nothing happens (I've done that a few weeks ago and it was ok but not this time, I don't know why it jam !) I restarted my computer and try again... but same thing... now it doesn't want to uninstall CC...
Now I've just used CC Cleaner tool to uninstall/clean the Adobe Creative Cloud application... and it seems to work...
BUT... When i go on the CC Website i don't find the Creative Cloud Application to download it !
It was so easy at the beginning of Creative Cloud... but now I've got so much problems...

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

Hi Bericala,
Same issue has been discussed in the below mentioned link.
1) Creative Cloud "Download Error" message
2) Creative Cloud - Download error - stubborn error
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't s

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't show up? My photo does show up when I click on "edit copy" or "edit original".
How can I correct that so that I can open up a photo from Lightroom WITH the Lightroom adjustments? Thanks!

I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed.

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

Hi! I can't save my projects to the creative cloud... When I try to upload them to the cloud it shows a message of no connection. I'm connected, so I don't know what to do, can someone help me?!

Hi! I can't save my projects to the creative cloud... When I try to upload them to the cloud it shows a message of no connection. I'm connected, so I don't know what to do, can someone help me?! I'm using Photoshop touch for iPad iOS 7 thanks!!!

No I was not!!! I had to answer a lot of questions after my first time at the cloud!!! Now everything is all right!!! Thanks a lot!!!!

Who can I thank at Adobe for the 117 spam emails I received in 24 hours since joining Creative Cloud?

Who can I thank at Adobe for the 117 spam emails I received in 24 hours since joining Creative Cloud? I've tried changing my contact information but it keeps reverting back.
Should I just cancel? Please any suggestions welcome.

Unwanted Email notices
Click your avatar picture near the upper right corner (slightly to the left of the pencil) and select PREFERENCES then set all Email Preferences to OFF and click Save at the bottom left
AND
Another new feature is that Jive7 is oriented toward social networking... so every time you start or reply to a message you are automatically added to a FOLLOW list... meaning you receive a notification of every subsequent message in that thread
Click the FOLLOW link at the upper right and select STOP FOLLOWING... and don't click the link again to check your status, as you will then be added to the CONNECTIONS STREAM and you will have to uncheck that option as well
And, after you post in a message thread and select Stop Following, you need to do it all over again the next time you add a reply to the same message thread, since EVERY POST adds you to the automatic Follow list

After todays creative cloud 2014 updates, Lightroom will not launch

after todays creative cloud 2014 updates, my Lightroom will not launch.

Lightroom was working perfectly well just prior to running the CC updates. Mac OS 10.93
From the console:
6/18/14 3:51:13.407 PM com.apple.IconServicesAgent[228]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/XPCService s/com.apple.internetaccounts.xpc/
6/18/14 3:51:23.947 PM System Events[605]: .sdef warning for part of complex type 'any | number | boolean | date | list | record | text | data' used in suite 'Property List Suite': 'data' is not a valid type name.
6/18/14 3:52:34.546 PM Adobe Photoshop Lightroom 5[625]: Cannot add package named WFOzClientTests Looked in /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFOzClientTes ts.framework, /Applications/Adobe Photoshop Lightroom 5.app/WFOzClientTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFOzClientTests.framework, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/Frameworks/WFOzClientTes ts.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/WFOzClientTests.agtoolkit, /Applications/Adobe Photoshop Lightroom 5.app/Contents/Frameworks/WFOzClientTests.agtoolkit !! Did you remember to add a copy frameworks step to your project?
Hope this helps to figure out the problem.

I have just reformatted my drive and reinstalled creative cloud and lightroom. When i open it, it says there is another version running the catalog and i have to switch to it to fix the problem, but there is no other version on my computer. Does anyone kn

I have just reformatted my drive and reinstalled creative cloud and lightroom. When i open it, it says there is another version running the catalog and i have to switch to it to fix the problem, but there is no other version on my computer. Does anyone know how to fix this?

Where did you put the LR catalog?
Did you install the same version of LR, which one?
OS and version?
Open the folder where the catalog (*.lrcat) is located. If you see a file with lock in it while LR is not running, delete it.
Now try to start LR again.

Since Today Creative Cloud box is empty when starting .

Similar Messages

Maybe you are looking for