Since update, all songs have been deleted and i can't turn ipod off. HELP!!
since update, all songs have been deleted and i can't turn ipod off!! I updated the itunes software last week and the next time I synced the ipod, it immediately deleted all songs. After further investigation, i realized that my songs are still in itunes. Under the music tab, it shows the capacity and the content of the ipod. It used to have 4 gb of audio on there and now it have no audio and 4 gb of 'other' files. what does this mean? i can still see the songs in the library list, but i can't even make a playlist with them. When I click on playlist, nothing happens. Also, I can't turn the ipod off since the update. Please send any advice my way.
Thanks,
regan101
yes, and the problem is unresolved. i really feel that the problem is occuring with the itunes program and not the ipod. thanks, though.
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Welcome to the Apple Support Communities!
You can configure Accessibility features, including turning on/off VoiceOver, with iTunes on your computer. Please refer to the attached article for further information.
Use Accessibility features in iOS - Apple Support
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CarlaR2010,
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There are data recovery services that can often recover deleted files; however, their services are quite expensive. To maximize the chance of recovery, have your mum do a shut down from the Apple menu and don’t use the MacBook Pro again until you’ve chosen a data recovery service, given them your MacBook Pro, and have received it back from them. -
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