Since update cannot open sky e-mail , opens then crashes immediately ,everything else works , have re-installed firefox twice , cleared cache / cookies etc... still the same

Question
since update cannot open sky e-mail , opens then crashes immediately ,everything else works , have re-installed firefox twice , cleared cache / cookies etc... still the same

https://crash-stats.mozilla.com/report/index/62a72234-f550-41f8-8f31-e34972120112 <br />
https://bugzilla.mozilla.org/show_bug.cgi?id=700176 <br />
Looks like that type of crash is related to Trusteer Rapport.
http://www.trusteer.com/support/

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I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated.

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Acrobat pro in a loop since update, cannot confirm acceptance of terms and then it quits

Hi, since I updated Acrobat I cannot open it for long. It says I have to accept the terms but nothing happens when I push the ACCEPT button. And then Acrobat quits. I tried removing it and downloading it again but that didn't help. Hope someone has a solution because I need Acrobat Pro and now it is useless.

>tried removing it and downloading it again
Discussions of RE-installing
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Cannot access internet through itunes after last itunes update. Cannot get to itunes store or itunes help. Everything else works fine.

After last itunes update I cannot get to the internet through itunes. Cannot get to itunes store, itunes help, etc. Also, now when I sync everything syncs properly but I get message at end that tells me that my phone cannot be backed up on the laptop.

Something may be corrupt in your iTunes installation. The backup problem may or may not be related. The first step is reboot your system, disable your antivirus and firewall and try again. The next thing to try is completely removing iTunes and reinstalling: http://support.apple.com/kb/HT1925.
Also, if you used TinyUmbrella or Recboot as unauthorized apps to help with the update they corrupted your network settings on your computer. You will have to edit your hosts file and remove all references to Apple servers.

IPad calendar won't open march 2013 in month view; just this one specific issue, everything else works fine. I've reset to factory but it still happens.

Hmm.....
New iPad, not been fiddled with in any way. When I use calendar, everything is fine except when I try to view march 2013 in month view, whether by switching to "month" from a march day view, or by moving from another month already in month view.
The application just closes down. No issues with data loss. No issues with same calendar data on my mac or iPhone.
I've reset to factory setting and restored but it persists.
Any thoughts? Thanks, Andrew.

The workaround for this is to remove any all day events from April 1 or change from all day to something other than all day event.
The update to iOS 6.1 is supposed to have fixed the bug according to some of those that have posted today.

HT2638 since updating iPhoto it has ceased to open. i have tried to Hold down the Command and Option keys on the keyboard but it does not work. iPhoto still does not open

Since updating iPhoto it has ceased to open. I have tried to Hold down the Command and Option keys on the keyboard which is the suggested solution to then open a suggested solution to rebuild the library, but it does not work. iPhoto still does not open. can someone please help?
thank you

Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
Home/Library/ Preferences folder.
2 - delete iPhoto's cache folder(s):
Home/Library/Containers/com.apple.iPhoto
and, if there is one, the
Home/Library/Caches/com.apple.iPhoto folder
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
Happy Holidays

Since updating to mavericks i can't open ical or text edit

since updating to mavericks i can't open ical or text edit.
do i really have to reinstall, will take me 20 hours athome

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

Mail app quits when opened after installing Mavericks. I reinstalled and still the same. I noticed the mail app icon has not changed to the new icon in Mavericks. Any suggestions?

Mail app quits when opened after installing Mavericks. I reinstalled and still the same. I noticed the mail app icon has not changed to the new icon in Mavericks. Any suggestions?

I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT

Can I get help with podcasts? When I try to open the podcasts, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish. everything else works fine, it even downloads podcasts and syncs.

Can I get help with podcasts? When I try to open the podcasts tab, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish. everything else works fine, it even downloads podcasts and syncs.

The only other thing I can suggest is to use the Repair option for iTunes.
Download the iTunes programme (do not uninstall your current iTunes) and then "install" the new copy. At some stage you should see an option to "install" or "Repair". Take the Repair option.
Once you've done that, if you still have a problem, I don't know what else to suggest, except to search through the discussions to see if anyone else has had the problem and managed to fix it.

Using Adobe 11 reader, now comes up with an error, once file is opened. 'Invalid plugin detected, Adobe reader will quit. Closes the program so cannot view PDF files. Running windows 7. I have uninstalled and re-installed Adobe still the same. HELP

Using Adobe 11 reader, now comes up with an error, once file is opened. 'Invalid plugin detected, Adobe reader will quit. Closes the program so cannot view PDF files. Running windows 7. I have uninstalled and re-installed Adobe still the same. HELP

Sounds like something has been added into the Reader folder. I would recommend uninstalling, running http://labs.adobe.com/downloads/acrobatcleaner.html, removing any left over parts of the Reader folder (this might have been the problem), reboot, and reinstall. Hopefully that solves the problem. For future question about Reader, you should consider asking in the Reader forum, this is not it.

Since upgrading to version 32, firefox always opens old tabs when starting, even though i do not have this option set. Version 33.0.3 does the same.

When I updated Firefox to version 32, it started to always show my tabs from the last session when it is started. I tried changing the option "when Firefox starts" to all three of the available choices. None of these changed the behavior. It still opens the tabs that were last opened. I waited for the next release (33.0.3) but the behavior is still the same. I would like Firefox to open to my selected home page.
I'm running Windows 7 Pro.

One possibility is that Firefox keeps crashing during shutdown, and so Firefox is recovering from a crash every time. But if you can see that it is shutting down normally in your testing, that probably isn't it.
Sometimes external software will create or update an optional settings file named user.js. For some reason, one of the things that often shows up in there is a preference to restore your previous session just once. However, because Firefox uses user.js to override your normal settings every time it starts, that then turns into a permanent change. To check for this and remove any user.js file you find, try this support article: [[How to fix preferences that won't save]].
Any luck?

I was updating i-tunes on my windows vista but it stopped working after that.Since then i have un-installed and re-installed it a dozen times but it shows the same error (Apple error:2

Hi
Recently I purchased Iphone 4-s and tried to connect it to my existing i-tunes but it didnt recognise the device. So I tried updating the I-tunes to see if it made a difference but it was no good.
Hence i followed the trouble shooting and uninstalled and re-installed i-tunes but it wont get installed properly now. Since then I have un-installed and re-installed the complete set of i-tune softwares a dozen times but it still gives me the same error- Apple Error: 2 and Windows Error :2 and report of being unable to install the Apple Application Support software. I have spent 2 1/2 hours talking to the Apple Technical Support Team regarding this but it still hasnt been resolved.( In addition, i have ensured the firewalls are disabled and also opened new user account (admin priviledges) to try and download it)
Now not only can i use my iphone but also my ipod is out of action in regards to music and downloads.
I would really really really appreciate anyone helping me in this matter as i am in dire straits now.
Thank you so much in advance
Regards

I also have this problem. I cannot open links from a discussion board I frequent nor can I open links from my email. Also after opening my email, I cannot go to any other sites except my home page. I can then go no where else.
When I close Firefox and try to reopen it, it does nothing! I have to bring up the Task Manager and end the Firefox process before I can get back in.
To the best of my knowledge, this problem started with the new update to Ver. 3.6.9. I am running Windows XP Media Center 2005

My speaker doesn't work when I try to listen to music or open up a quick time file, however they seem to work perfectly when I listen to a voice memo (p.s. the volume slider disappears in a song page and even in the multi tasking bar)

my speaker doesn't work when I try to listen to music or open up a quick time file, however they seem to work perfectly when I listen to a voice memo (p.s. the volume slider disappears in a song page and even in the multi tasking bar)

Thanks for your solution, it wasn't quite what solved the problem but i remembered that i had a bit of salt water on my phone recently and spraying the charging port with an anti-oxide spray solved my problem, do you mind if i ask, how is the charging port related with the volume or/and speakers?

When i go to 'New Folder' the name box only opens for a second so I dont have time to name it correctly. Rename Folder does the same thing - any thoughts??

when i go to 'New Folder' in outlook the name box only opens for a second so I don't have time to name it correctly. Rename Folder does the same thing. Any thoughts? Many thanks.

Hi Clint,
Did you get a reply from anyone for this problem? I'm having the same problem and wondering what the resolution might be.
Thanks

My bookmark icons can be fully seen in bookmark toolbar. But on the address bar and on tab most of the icons are blank and when I open most of the websites, their icons are also blank, too. I've already reinstall the firefox 3.6.3 but it is the same. Plea

My bookmark icons can be fully seen in bookmark toolbar. But on the address bar and on tab most of the icons are blank and when I open most of the websites, their icons are also blank, too. I've already reinstall the firefox 3.6.3 but it is the same. Please help me. Some of the websites show thier icon normally.
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Yes, it doesn't work. I ran in safe mode. nothing changed. I uninstalled Mozilla firefox with only standard removal, no change. I finally uninstalled Mozilla with complete removal and reinstalled it, then it return to normal. Why does this happen? Thanks for your reply.

Since update cannot open sky e-mail , opens then crashes immediately ,everything else works , have re-installed firefox twice , cleared cache / cookies etc... still the same

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