Since update message "XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 238, Column 5:" Tried everything - help!
Since an automatic update ran I get the message <br />
"XML Parsing Error: undefined entity <br />
Location:chrome://browser/content/browser.xul <br />
Line Number 238, Column 5: <br />
<broadcaster id="devtoolsMenuBroadcaster_ChromeDebugger"----^"<br />
when I try to open Firefox. I have had to go back to using Internet Explorer - Tried everything suggested including deleting then reinstalling Firefox, but still cannot get Firefox to open - help!
Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default (your profile folder with bookmarks etc. WILL NOT BE DELETED):
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.
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