Since update of iOS 6 to iOS 7.1, I cannot send Mail

I have a user who cannot send any messages from Mail with Exchange. She receives email just fine but when trying to send nothing happens. I have had her try powering her device off and on, force closing the app and restarting it, and removing the account and adding it back. We even tried the "Reset All Settings" option to set everything default, which seemed to work for a couple days but it has now started again. I was wondering if there is a setting somewhere that needs to be corrected or if someone has a guide on how to fix this. I feel like we have tried everything short of wiping the device and starting over. Any help here would be appreciated.
Thank you.

I have the same problem. We are with XLNinternet.co.uk and we can receive incoming email fiine but neither the iphone 5S or the retina ipad we use will let us send e-mail back to even new mails. I have spent hours on the phone with XLN but they blame Apple for it. I had to turn the SSL setting to off to even receive email from XLN. If anyone can help with this I would be grateful. We have also tried resetting, new email account etc etc and it still will not send out email from our xln account. Outlook email works just fine for us.

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I'm getting email but can't send after upgrading to IOS 6 yesterday.The message says cannot send mail and connection failed. What do I do?

How can make my phone send mail after upgrading to IOS 6 yesterday? Receiving but fails to send.

http://www.apple.com/uk/support/iphone/mail/
It will be your SMTP settings that need correcting see doc above
You may have to find out the correct settings from your carrier and or
broadband supplier

Since updating my Iphone to ios 8, my hands free in the car (Radiosat) is not working correctly. The phone pairs ok with car, and my phone is recognised but then it cuts off the radio and says that I'm in a call, I can't cancel the call or do anyth

Since updating my Iphone to ios 8, my hands free in the car (Radiosat) is not working correctly. The phone pairs ok with car, and my phone is recognised but then it cuts off the radio and says that I'm in a call, I can't cancel the call or do anything. I have taken my car to my local dealer but they say the Radiosat is working ok?

Hello there stidhambr15,
I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't quite get the device going again, I recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
iPhone and iPad: How to remove the SIM card
http://support.apple.com/kb/ht5163
iPhone 4 (GSM model)
iPhone 4S
Cheers,
Sterling

Since updating my iphone with Ios, I am being asked for a 'passcode', it will not accept the one I have?

Since updating my iphone with iOS this morning, I am being asked for a 'passcode', it will not accept the no I have entered, I do not know who to contact?

Will it not open without a passcode?
Trr using your Apple ID password.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
 Cheers, Tom

HT4623 Ever since updating my iphone to iOS 6.0, itunes repeats songs it already played. anyone else have a similar issue? it's annoying.

Ever since updating my iphone to iOS 6.0, itunes repeats songs it already played. anyone else have a similar issue? it's annoying.

Hi
I have the same problem.
After upgrading My phone repeats the same song forever.
It doesn't matter if i play a playlist with 100 songs or try to play an album.
What the f- ?

HT1688 Since updating to the new iOS 6 I can't facetime with anyone! Can anyone help me?

Since updating to the new iOS 6 I can't facetime with anyone! Can anyone help me?

i would look for Iphoto in your applications folder and put it in the trash, (be sure not to through away your Iphoto libary in your pictures folder)
restart your computer
and attempt to redownload it from the app store.

Since updating my iPad to IOS 7.1.2, individual Apps won't update from with Apps. Has anyone else had this issue?

Since updating my iPad to IOS 7.1.2, individual Apps won't update from with Apps. Has anyone else had this issue

Thanks SerZak! I lost my reply to your post. But I discovered I was logged out after the update. I logged back in and it was sorted. I wouldn't have worked this out on my own, so thank you for you help. Much appreciated.

Since upgrade to iOS 7 Email error on over 100KB emails "Cannot Send Mail The message was rejected by the server because it is too large." Connecting to Exchange via Activesync

Hi,
Following the upgrade to iOS 7.0.3 on all our iPhone and iPad devices, it has been identified that when sending emails around 100KB in size and over an error message appears on the device stating “Cannot Send Mail The message was rejected by the server because it is too large.” See error message below. The send/receive limit is over 10MB so this is not the issue.
We are in an Exchange Environment using Microsoft Activesync. This issue is not evident in iOS 6. This has been tested on an iPhone 3GS running version iOS 6.1.3. We have been unable to repeat the issues seen on iOS 7 on the older OS. It is not possible to roll back to the older operating system as Apple are no longer signing the software.
We use Microsoft Active Sync to connect to our Exchange servers through a TMG. The issue is very inconsistent, some identical emails go through, some fail. This is not an issue with the send/receive limit as this is over 10MB. The error message when it fails on the TMG is Status: 413 Request Entity Too Large, which we believe is from IIS on the CAS server.
Does anyone have any suggest course of actions to take?
Many Thanks

This resolution have to attend at the server not with the ios device. My employer's mail administrator reject me to correct it from the server. As his concern is, if ither ios devices works why don't mine? So I am helpless than changing my iphone. It works fine for early versions of ios and with androids. And also one of my friends iphone4 with ios 7 (similar as mine) works too. So I guess it's something wrong with my iPhones settings. But basic question I cannot understand is it works in my phone before this ios7 upgrading. And currently working with my yahoo account too. Favourable reply expected.

Since updating the new software on my iphone5 I cannot sign in to FaceTime. It advises me to check my internet connection which is working ok. Please can someone advise me.

Since updating the new software on my iphone5 I cannot sign in to FaceTime. It advises me to check my internet connection which is working ok. Please can someone advise me.

Hey jeanettefromiw,
Thanks for the question. I understand that you are experiencing issues signing into FaceTime on your iPhone 5. The following resources should assist you in troubleshooting these issues:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
Update to the latest version of iOS.
Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
Thanks,
Matt M.

IOS 8.0.2 Cannot Send Mail

I recently upgraded to IOS 8.0.2 on my iPhone 5 and am no longer able to send email, I just get an error that says "Cannot Send Mail, An error occurred while delivering this message". How do I fix this?

Hi haenisch024,
Thanks for visiting Apple Support Communities.
You can use the advice in this article to troubleshoot your iPhone if email will not send:
Get help with Mail on iPhone, iPad, and iPod touch
To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
Log in to your email provider's website to make sure that the account is active and the password is correct.
Make sure your settings are correct using Mail Settings Lookup.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
If you're using iCloud for your mail account, the steps in the "If you experience issues sending or receiving mail on iPhone, iPad, or iPod touch" section of this article can also be helpful:
iCloud: Troubleshooting iCloud Mail
Best Regards,
Jeremy

I have an iPhone 4, and iOs 5.1. Suddenly I cannot send or recieve SMS/text messages but iMessage is working - any help appreciated.

I have an iPhone 4, and iOs 5.1. Suddenly I cannot send or recieve SMS/text messages but iMessage is working - any help appreciated.

iOS 5 handles texts differently than previous versions. Resetting the network connections helps, but that didn't seem to solve your problem, and neitherdid the simple reset.
Try deleting old messages from the messages app, then after clearing up a lot, just do a simple restart of your phone. If you want to be extra sure, try resetting your network connections again. I had this same problem. Your last option would be a complete restore of the phone, but I don't think we'll have to go that far.

I cannot send mail from my iPhone since I got my iPad mini even though the settings are exactly the same?

Since I started using my new iPad, I cannot send mail from my iPhone even though I've compared the settings on both and they are exactly the same. I can receive mail.

Hello Ann,
Thank you for contacting Apple Support Communities.
You can use the following to troubleshoot email on your iPhone:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Regards,
Jeff D.

I updated to 5.0 today and now when I try to email from my phone, I am thwarted by the pop-up, "cannot send mail. a copy has been placed in my outbox. the recipient (email address) was rejected by the server. I need help, please.

I updated to 5.0 today.
Now, when I try to email from my phone, I am block, thwarted, rejected by the following message:
Cannot Send Mail
A copy has been placed in your Out Box. The recipient (enter email here) was rejected by the server.
This happens with my business address. Receiving works.... sending doesn't.
My SBC Global address on this same phone is fine...receiving and sending.
What to do? I'm stressed.
Ray

Hi,
I had the same issue on my iPhone 5S. My internet/email provider told me to uncheck (turn off) USE SSL under Mail settings, and it worked perfectly for me.

Just updated to os x 10.9.2 on 3/5/2014 and i cannot send mail does anyone know how to fix this

i just updated to osx 10.9.2 on 3/5/2014 and i cannot send mail
does anyone know how to fix this (the smpt shows as off line - the certificate shows as none)

i figured out a solution if anyone is having the same problem
go to preferences in mail
pick the mail account that is not sending
if your outgoing mail server states it offline as mine did
click the dropdown and than click edit smtp
a window will come up that says account information and advanced
click advanced
renter your password and ok
restart your computer - when it restarts it will send emails

Since updating my ipad to IOS 6.0.1, when I move my apps around and press the home button to stop them shaking, it switches my ipad off and back on again

SInce updating my ipad 2 to IOS 6.0.1, when I try to rearrange my apps and press the home button to stop them shaking it turns my ipad off, then it shows the apple sign on the screen and comes back on, but the apps are back in the places they was before I tried to move them. Anyone any ideas how to stop this?

Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Since updating my iPod to iOS 5.0.1 my docking station will not charge my iPod or play my music. I can charge my iPod using a USB plug or my laptop. Can anyone help please?

Having updated my iPod 3rd Generation to iOS 5.0.1 my Philips docking speaker is unable to charge or play my music. It recognizes it for a second then unrecognizes it, then recognizes it, then unrecognizes it. It is like it is having a hissy fit everytime I plug my iPod into it. My iPod beeps when I initially connect it to the speaker but then it disconnects itself after about 2 seconds. This has only started happening since updating to iOS 5.0.1 last night. Please help!!!!!

Have you tried the standard fixes:
- Reset. Nothng will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restoring from backup
- Restoring to factory defaults/new iPod
Have you also contaced Philips?

Since update of iOS 6 to iOS 7.1, I cannot send Mail

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