Since updating iTunes, not recognizing/syncing my iPhone5.

Followed first set of steps to correct this problem, but nothing. Now asking for me to delete iTunes and start again. Should I do this? Worried I will lose my music not purchased but added. Help!!!

Hello betsykatec,
Welcome to Apple Support Communities.
You can use the following article to walk you through troubleshooting your issue.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
Jeff D.

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ITunes not recognizing/syncing replaced iPhone. Please help ASAP

i just got my cracked screen on my old phone replaced with a new iphone and ever since then when i plug my phone into my computer iTunes is not popping up and automatically sycning like usual. any ideas/advice on what i should do? thanks alot
ben
Message was edited by: bg23

What have you tried so far?
Different USB port?
Different iPod cable (if possible)
Reboot the computer and open iTunes before plugging in the iPhone?

Problem with update, iTunes not recognizing iPod

First, I try to install the iPod update(2005-10-12) and a window opens and says iPod service error.
Second, I recently transfered all of my music files from an old computer to this one using my iPod and now iTunes will not recognize my iPod but Windows will

There are two articles to look at here.
http://docs.info.apple.com/article.html?artnum=61771
http://docs.info.apple.com/article.html?artnum=93716

Hi there guys, since updating itunes, it will no longer pick up my iphone or ipad when they are connected so i cant sync them at all. ive uninstalled and re installed and its still happening

hi guys since updating itunes i can now no longer sync my iphone or ipad, tunes is saying it is not picking it up. i have trued uninstalling and re installing but still nothing. any ideas?

its very annoying, ive tried heaps of things

ITUNES NOT RECOGNIZING IPHONE 4S DEVICE, NOT ABLE TO SYNC

Hi Everyone, just noticed an anomaly with my devices
ITUNES NOT RECOGNIZING IPHONE 4S DEVICE, AND NOT ABLE TO SYNC. ANY IDEAS WOULD BE HELPFUL, THANKS

Open Device Manager and Right click Apple Mobile Device and choose Update Driver
Select BROWSE My Computer For Driver Software
Select Let me pick from a list of Device Drivers on my Computer
Click Have Disk button---NOTE if the have disk option is not available. Choose a device category
such as mobile phone or storage device if listed then Click Next the have disk button should appear.
Click the Browse button and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Double click the "usbaapl" file or "usbaapl64" or if there is no driver folder look in
C:\program Files (X86)\ Common Files\Apple\Mobile Device Support\Drivers. instead
Click open in Have Disk Window Then Click NEXT and then FINISH Windows will install the Drivers
GOT THIS FIX FROM AN EARLIER POST BY J F FOURIE and it worked for me
Hope this helps

HT1339 My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?

My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?

Time to replace it: $49 2nd Gen shuffle at online Apple Store...

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

Hi sarahdavis0_o,
Welcome to the Apple Support Communities!
If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe

Itunes can't sync my iPhone5 as it does not recognize apps

itunes can't sync my iPhone5 as it does not recognize apps

Not sure what does not recognize apps means.
This is an error message you see when syncing your iPhone with iTunes?

TS1717 since updating itunes yesterday I now can't open it and get a pop up box about the procedure entry point not being located. anyone able to help?

since updating itunes yesterday I now can't open it and get a pop up box about the procedure entry point not being located. anyone able to help?
these are the boxes that open up:
I am unsure as to wether I need to unistall and start again but then worry about the vast amount of songs already in the folder that I would have to reload.

anyone able to help me with the above?

TS1538 Itunes not recognizing my Iphones. I've tried updating the itunes, cable is fine, and even re-installing itunes. Plz help :(

Itunes not recognizing my iphones. I've tried updating the itunes, cable is fine for the iphone, and re-installed itunes. Plz help

Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/

TS1538 Since updating itunes to latest version, my ipad, iphone will no longer sync

Since updating itunes to the latest version, my ipad, iphone will no longer sync

Update your Mac OS X to v10.6.8
Click your Apple menu (top left in your screen) then click Software Update....

ITunes Not Recognizing/Reading iPod

Hello!
I've recently had trouble with iTunes not recognizing/reading my iPod. I've plugged it in, but iTunes fails to recognize that it's been plugged in. It does charge, but that's it. I've been trying to sync my iPod, but I'm now unable to. This problem only began a few weeks ago, rather suddenly, and has not yet worked since then. I'm hoping I don't have reinstall iTunes, as I've purchased some new songs and those are what I'm trying to copy over, and I don't wish to lose those.
I'm currently running Windows Vista, and I'm not sure which versions of iTunes I'm using. I know I was using 7 at some point, but I don't remember if I've updated beyond that. I'm also using a 2nd Generation iPod Nano.
Any suggestions as to why this is happening and/or what I can do to fix it will be eagerly waited for!
Thank you.

Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually). Read through them all, and see if one specifically matches your observed issue(s).
First, make sure that the iPod is fully charged.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. However, it may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
Your iPod may be conflicting with other USB peripherals or network drives. If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC
-- Open iTunes &/or Connect the iPod
If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Try using another PC if you have access to one. Even a Mac may help. Try Restoring it on the other computer and moving it back to yours.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes
“Strange iPod Behavior within Windows”

ITunes not recognizing iPhone 5 iO7 on Windows 7

I have exhausted myself dealing with this problem. My iTunes will not recognize my iPhone 5. I am running Windows 7 64 bit and my computer recognizes the phone when i plug it in, however, my iTunes does not so I am not able to sync any music. I have tried practically everything I have found on the internet to fix this problem and even the people at the Apple store could not help me with my problem. I have uninstalled and installed all Apple related programs, I have insured that the Apple Mobile Device USB Driver is working correctly but nothing seems to fix the problem. I just don't know what to do anymore because nothing seems to work. I have followed the suggestions contained in the following discussions but nothing seems to work. Thank you for your help.
Referenced discussions:
https://discussions.apple.com/thread/3121604?start=0&tstart=0
http://support.apple.com/kb/ts1538

golds04
Re: iTunes not recognizing iPhone 5
Feb 16, 2014 7:45 AM (in response to oryyx)
Had this problem this morning.
Once in the past had to erase my iphone and reload it.That was unpleasant.
This morning had the problem,too.
Plugged in my iphone directly into the Imac (not hub) then clicked shut down on the imac.
Pressed the button in the back while the iphone was still plugged in-and when rebooted iphone was visable in itunes.
Hope this helps.
Thanks so much for your suggestion. I'm using a MacBook Air and I just tried this with my laptop - shutting down the computer all the say (not restarting it) and then booting it back up with the phone plugged in. It didn't work but it was worth a shot! Thank you!
Jen912 wrote:
I had this exact same problem and just figured out how to fix it. I had to reload the driver on the iphone5 in order for itunes to recognize the device. Follow the steps here to see if you might need to do the same thing. Once I reinstalled the driver, everything works fine and I'm now able to sync with itunes again.
http://support.apple.com/kb/TS1538
Thanks for the suggestion, I have seen a TON of posts like mine where this is the solution. Unfortunately, I am on a Mac not Windows so the driver isn't the problem.

Solution!!! (for iTunes not recognizing Nano)

I've written this as a reply to the thread below as well - but as it seems more than just our friend below has this problem I've also posted this as a separate post
Hi everybody,
I have - like many of you, suffered through this frustrating process of Windows recognizing the Nano and yet iTunes not recognizing it, and after some research I think I may have found a solution (perhaps not THE solution).
Just so you are aware, I just want to warn you that I'm not some computer science expert or anything, and this is a pretty old article (written May 2006, http://pluralsight.com/blogs/keith/archive/2006/05/26/25476.aspx), BUT I think this works on iTunes 7.0 because it is now detecting my nano. Basically I think what the problem is that the Nano is supposed to be formatted as FAT32 to work with iTunes but for many of us outdated Nano users the Nano is still formatted as FAT.
So like the blog author has written, we need to go and run the Windows disk management tool (if you are not a computer person like I really am not, just go to Windows help and search "disk management" and it'll give you a link that brings you directly there). The disk management tool will probably show the C drive and then the iPod as well as any extraneous hardware. RIGHT CLICK on the iPod (it should be there since all of you are saying that XP recognizes it), format it to FAT32 (it will warn you that info on your ipod may be erased, but this doesn't matter since it's just info on your ipod and your music is on your C drive anyway). I didn't re-run the iPod updater like the blogger did (especially since the iPod updater is apparently included in iTunes 7.0 now and the latest one, which I believe is iPod updater 6-28-06..is now outdated and invalid)...but the next time I ran iTunes, it recognized the iPod!!!!!! HORRAY
So in simple instruction form,
- Open Windows disk management window (Control Panel --> Administrative Tools --> Computer Management)
- Once you have this window open, click on Disk Management (under Storage)
- If like you say, your XP recognizes your iPod (but iTunes doesn't), then your iPod should be listed under that window along with your C drive (and maybe others). Under File System, it might say FAT.
- If it does, RIGHT CLICK your iPOD and choose Format
- Change the Format from FAT to FAT32. (It will warn you that everything will be erased but that's ok)
Btw I also restored the nano (to factory settings).
I hope this helps...was glad to find there were other people suffering through the same thing. Misery loves company! Please let me know if it worked for you and if you have questions

I too am a victim of upgrading to iTunes 7.0 I reformatted my nano per instructions, even though it already was FAT32. I reset the nano as well, still no joy. What's interesting is that if I restart the computer with the nano plugged in, it recognizes it and tells me that I need to update to 1.2. As soon as I do this, however, it says that it's updating, but the ipod goes from 'do not disconnect' to the normal menu. iTunes says it’s updating, but it never does. I need to kill the process through task manager to get it to quit.
Additionally, if I choose not to update, the nano shows up in iTunes just fine and I can move songs to the nano. (I have it set to manually update the nano as I have more songs in my library than the nano can hold.)
However, as soon as I ‘eject’ the nano, reconnecting it does not show the nano, whether I stay in iTunes or close iTunes and then unplug and plug in the nano. The nano shows ‘do not disconnect’, and windows sees the nano, but still no joy in iTunes.
FYI, I have also uninstalled and reinstalled the software and tried all the directions at:
http://docs.info.apple.com/article.html?artnum=93716
Which I was directed to when doing the diagnostics on the iPod through iTunes.
This is a total crock. Some upgrade.

Itunes not recognizing 1st gen nano?

itunes not recognizing 1st gen nano?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.
<Link Edited By Host>

Since updating iTunes, not recognizing/syncing my iPhone5.

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