Since updating my Mac to OSX 10.6.8 I can´t open any iPhoto videoclips. What can I do?
Since updating my Mac to OSX 10.6.8 I can´t open any iPhoto videoclips. What can I do?
Install QuickTime Player 7 for Mac OS X v10.6.3 or later.
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My mac can not open any dmg file, what can I do?
My computer can not open any dmg
Which os do you have?
Please describe in detail all you have attempted to do in order to resolve the issue. If you received any errors, what did they say? -
My iPhone 4s with iOS 6 won't sync properly since updating my Mac to OSX 10.9?
Hi. I've kept my iPhone 4s using iOS 6, but I upgraded my iMac to OSX 10.9 yesterday and now it's not syncing properly. Can anyone help? Previously in iTunes I'm sure there was a radial button to sync calendars & contacts etc, but I can't see it now.
Hi blu72,
Thanks for using Apple Support Communities. With OS X Mavericks, you can sync your contacts and calendars with your devices using iCloud:
iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad
http://support.apple.com/kb/PH12117
If you use OS X Mavericks v.10.9 or later, your contacts, calendars, and other info are updated on your computers and iOS devices via iCloud. For more information, see iCloud Help at icloud.com.
Take care,
- Ari -
Since updating my iPad mini I have been unable to send or receive messages. My iPad only wants to recognize contacts with apple products but still won't deliver a message to them. What can I do to solve this problem?
Try restarting the device first..
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then swipe the slider to power off.
Then press and hold the Sleep/Wake button until the Apple logo appears.
If that doesn't help, try here > iOS: Troubleshooting Messages -
I always update my iPad without any problem , but this time it didn't work out . My iPad 4 is still downloading from yesterday and I can not meanwhile open any website or any mail . Can you tell me what went wrong ??
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Safari can't open any page. Nor can Software update.
Hi,
trying to connect but get the following message, "Safari can’t open the page “http:” because it could not connect to the server “”
I am able to connect with mail and firefox.
Can't connect with software update.
Does anybody know why?
Thank you.DNS server codes may help.
Go to the Apple Menu>System Preferences>Network panel
-Location - set up a personal location by clicking on the location drop down menu and selecting "add a location". Use a name familiar to you. Once established, select "apply".
-Next, click on the "Show" drop down menu and select Network Port Configurations. Only Ethernet or Airport ought to be checked (whichever one you use). Move it to the top of the list (you can drag it). Select "apply". Everything else ought to be unchecked unless you use a Bluetooth device.
-Back to the "Show" menu, select either "Ethernet" or "Airport" (whichever applies to you). Click on the TCP panel. There, if you live outside the US enter 208.67.222.220 and 208.67.220.222 (separate lines) in the DNS servers box - these are Opensource DNS codes. and select "apply". If you live in the US use Verizon's 4.2.2.1 and 4.2.2.2 public codes instead of the OpenDNS codes. -
After updating microsoft months ago, mozilla does not work
So, will Firefox just not open, or what exactly happens?
Try opening up Internet Explorer, going to [http://www.getfirefox.com www.getfirefox.com], click the big "Download Now" button. Then, click run. Install Firefox on your machine over your old install. This is just to make sure none of the components of Firefox are broken. All your old information will be saved.
Then, try to restart your PC and reopen Firefox. Does it work? If not, try starting it in [[Safe Mode]]. It is works there, it is likely that one of your extensions is broken. Read [[Uninstalling add-ons#w_how-to-disable-extensions0-personassf-and-plugins|How to disable extensions, Personas, and plugins]], and disable them one by one until you find the culprit. -
Have iphoto 9.0 working on a mac osx 10.7.4 yesterday ilife with idvd was downloaded into my mac,i can't open my iPhoto now its telling me to update app, but when i do it says no new updates are available at this time,and iPhoto update mesg pops up again.
Hi,
I scoured the web looking everywhere for a solution to this.
Exit Code 15
OSX 8.5 with Work@Home DVD media for CS6
I followed instructions to run 3rd party cleaner software
I tried the adobe removal tool
removing all copies of adobe software manually
installing from a new account, safe mode, plist everything suggested that i found did not work.
A colleague suggested that removing the below folder would allow the installation:
/Library/Application Supports/Adobe
They turned out to be correct, so i am passing this on, because this took far too many hours of my time.
Cheers,
Smokey -
my iphoto wont open since i updated my mac, please help? it says i need to install an iphoto library upgrader which I have installed but still cant see my photos.
What version of iPhoto are you using? 9.6 is the current version.
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.iPhoto.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
Hi since updating my Mac Book Pro from Mountain Lion to Maverick the computer is running slow
When you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Since updating my Mac to OS X 10.9.2, my "system preferences" app appears with a blank page in front of "interent accounts". Any support would help as I cannot see/find resolution to this issue.
Strangely enough the pref file did not show up in the Preferences folder. I don't know what this means but it could be signifigant.
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Since updating my Mac to 10.8.4 any external hard disk doesn't show on Finder sidebar (but shows on desktop). Anyone else have the same problem?
It's annoying because now I can't use Finder sidebar for drag and drop to thumb drive etc.
Thanks for your thoughts and help!Hi Barney-15E,
Thanks for your reply and suggestions!
It is set to show on the sidebar in Finder prefs and I tried toggling the setting multiple times but it didn't fix anything.
I went into Preferences (I'm Administrator) but the strange thing is I don't see com.apple.sidebarlists.plist anywhere in the folder. Not sure what that means.. -
I have updated my Mac to OSX 10.9.1. All text in the bars have been decreased in size after the installation. How can I get back the former size?
In the iCloud preference pane, sign in to the same account you use on the other devices, if you haven't already done that. Then check the box marked Contacts.
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Hello all.. I hope someone here can help. I recently downloaded some updates to my imac. Since then the computer starts but I get the home screen opening without the logon box. I can't open any programs or files and if I click on the Safari tab it disappears from the dock. I've tried rebooting with no joy.
I contacted technical help at Apple and was told to hold down the ctrl and alt keys with two other keys, I think the S or P keys when powering up. This worked
and the computer seemed fine but now the problem has reappeared. Is there a way to removed downloaded updates from the computer or revert it to an earlier state? Sorry for the long question. Hopefully one of you clever people can help. SimonClntxwhtby wrote:
Hay thank you for your time . I do that every time I know I am online. It says that I am up to date . I have found that I have 10.4.11 version, and that my boot version is 10.6.2, and that my kernel version is 8.11.1.
I have a hard drive icon on my desktop that says 10.6.2....
I use to have iphoto, it doesnt open anymore, it says there is 1.2gigs on that disk.There are many things on here that are the same way. Where do I start?
It's always good to go with one thing at a time and stay focused on that. Let's start with the OS you're running. Click on the Apple menu > About This Mac. What does it say under Mac OS X version ? -
CAN'T open any applications after mac os update 10.4.11
CAN'T open any applications after mac os update 10.4.11 help
General advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
The 10.4.11 Combo Updater for PPC Macs is here: http://support.apple.com/kb/DL170
And for Intel Macs here: http://support.apple.com/kb/DL172
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.4.11 update here: http://support.apple.com/kb/TA24901?viewlocale=en_US
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was [i]not[/i] a beta. If Safari 3.1.2 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
Moreover, trying to revert to Safari 3.0.4 (or worse still, version 2) when running 10.4.11 or 10.5 can have repercussions, as Safari 3.1.1 uses a completely different webkit on which other applications like iChat, Mail and Dashboard Widgets etc also rely, and may entail you having to reinstall an earlier operating system.
[b][i]Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on.[/b][/i] Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
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