Since updating to 18.0 for mac, my scrollbar has been distorting when scrolling; started ~2 days after updating.

The odd thing is that it is an on and off issue, meaning that sometimes the scrollbar distorts when scrolling, and sometimes it doesn't, and it started doing this about 2 days after updating. It didn't start immediately, which I find kind of odd. Is this just a graphical glitch? I'm pretty sure it is. I'm using Snow Leopard 10.6.3.

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

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HELP MY MAC BOOK PRO has a problem. FROM A FEW DAYS AFTER A FEW HOURS .. PART ONE FAN AS HE HAD SUPERHEATED PC! is NORMAL?? do??

HELP MY MAC BOOK PRO has a problem.
FROM A FEW DAYS AFTER A FEW HOURS .. PART ONE FAN AS HE HAD SUPERHEATED PC! is NORMAL?? do??

Firstly, you aren't in MacBook Pro forum.
MacBook Pro
http://www.apple.com/support/macbookpro/
CAPS isn't really of any help reading or getting help.
Try monitoring the temperature so you know for sure. Yes it can run hot.
http://www.bresink.de/osx/TemperatureMonitor.html
You may want to boot from your original OS X DVD - hold D on statup - and that way run Apple Hardware Test

I changed my apple id and even though I've logged out and in, and updated everything, I still get "your apple id has been disabled" when I try to update my apps. Help?

I changed my apple id because my email has changed. I've updated everything I can think of on my iPhone. I've logged out and back in and I still get a " your apple id has been disabled" message every time I try to update my apps. I don't know what I'm doing wrong. I'm sure there's an easy solution but I've tried all the tutorials on apple.com and nothing works. Can anyone help?

When you say you have changed your Apple ID, how did you change it? Did you maintain your existing Apple ID via Manage your Apple ID and EDIT it to a new email address, or did you set up a brand new Apple ID?
Cheers,
GB

I'm updating and it asks for another account which has been shutdown

I'm attempting to update Imovie and as i go to do this it asks me to sign into my apple ID for an old account which apple had shutdown as it was hacked! I need to update this and there is no other way that i can see!
Thanks!
Ben

Ben ..
If Apple canceled that account, then you will have to re purchase iMovie with the new iD.
Apps can only be updated from the Apple ID used for the original purchase and download.
To avoid having your account hacked again, change your password often > Apple ID: Changing your password

How do you get password on old .mac account that has been changed? For some reason my iphone updates wants old mac acct password. Can I change that to new one I've had for years?

Years and years ago when I paid for an email address with mac.com I opened my itunes account and all. After getting tired of paying for an email account I made a new one, which I can't remember but I thought I changed it, but obviously the .mac stayed on. My itunes is a gmail account and I have no problems there. But today when I updated my iphone, after downloading, iphone asked me to enter password for the .mac account. Well I have no idea what that is now. I don't know how to even retrieve it. I can't find the settings to change it over to my gmail account either on my phone. I go to itunes and it has the gmail account listed, but when trying to activate some things that involved the update, it still asks for .mac account password. I'm beginning to think this is why I can't get authorization on some of my itune songs to play, they keep saying can't authorize when I am still within the 5 computer limit. I think I'm going to get a Droid...

its very specific.
If you are seeing the old Apple ID with regard to this Mac, then it would seem that somehow you have incorporated the ID in the setup of this new Mac.
Iphoto i use never used imovie.
If you began using iPhoto without having Accepted it into your Apple ID, then that would explain why you are unable to update the app. If any of the iLife apps are used without Accepting them into your Apple ID, the ability to accept them will lapse and you will not be able to update them.

What is the latest version and updates available of Firefox for Mac system 10.3.9? Can you provide a link of this for downloading.

What is the latest version and updates available of Firefox for Mac system 10.3.9? Can you provide a link of this for downloading. I am currently using Firefox 2.0.0.20 but need to upgrade to use Bell.net email.
== URL of affected sites ==
http://

Firefox 2.0.0.20 is the last version that works on OS X 10.3.9
You may want to consider using another browser if 2.0.0.20 does not work for your email. You could try using Safari for your email. If that does not work or prefer an alternative, a couple of options are [http://www.icab.de/dl.php iCab 4.8] or [http://www.opera.com/download/?os=mac&ver=9.64&local=y Opera 9.64] (Opera 10 does not work on OS X 10.3.9)

How use set up with office 2011 for mac as I did keep tried put download but it's always 'update' download. I want get start set up new office 2011 for mac? please help me

how use set up with office 2011 for mac as I did keep tried put download but it's always 'update' download. I want get start set up new office 2011 for mac? please help me

You must be using an update CD. You need the software that has the full version first - install that, then you can use the update one if needed. I know, cuz I made the same mistake - lol

I have photoshop cs6 for mac but I would like to make one of my 2 seats installed on my PC, how would I get another serial number since this one is just for mac?

I have photoshop cs6 for mac but I would like to make one of my 2 seats installed on my PC, how would I get another serial number since this one is just for mac?

Hi Matthew,
Perpetual products which use serial numbers are platform specific. You will not be able to use the same serial on a windows machine.
In order to use Photoshop on both Windows and Mac you will have to go for a creative cloud subscription.
Thank you for posting on Adobe Forums

After updating to mavericks on my MacBook, the screen keeps saying "setting up your mac." It has been like this for hours! How can I make it go faster?

After updating to mavericks on my MacBook, the screen keeps saying "setting up your mac." It has been like this for hours! How can I make it go faster? It's has been like this for 4 hrs.

I don't think your mac is setting up. It's stuck.
I would:
hold the power button until it shuts down
unplug all peripherals
do a safe boot (restart and hold down the shift key until you see the apple logo).
If it starts up in a safe boot, then you can try restarting with a normal boot.
If it does not start with a normal boot, then you probably have some incompatible third party software. Likely culprits are:
MacKeeper
CleanMyMac
third-party antivirus software
any other "cleaning" or "optimizing" or similar third party "utilities".
A good place to start would be to uninstall any of those (while in safe mode) and then restart.

Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried

Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried the whole site again, and then tried publishing as a new site altogether. Thought I would then try to export as HTML in the hope of uploading the files via an FTP client and Muse crashes and locks up again. I am extremely stressed about this as I am in the last few days of of website I have been working on now with no issues since December. We are due to go live and my client needs to see it. I am desperate for an answer. It is not looking good. I am on an Apple Mac and have not had any isses publishing it for the last 6 months. Not very happy to say the least. Need desperate help.

Hi Zak, I got onto Adobe Customer Care Live Chat this morning and gave them the error message. After some trouble shooting with them it appears the older archived file of the site still publishes. I have now reverted back to the old file and copied and pasted out of the new file and from some ideas given to me by support I am now able to publish to Business Catalyst. It seems there was something corrupt within the new pages added yesterday. I have no idea if this would have still happened if I hadn't updated but I am glad it wasn't a Muse specific problem. I am loving using Muse and the support from Adobe has been excellent. Thanks everyone. By the way I do love the new version and apart from this hick up that lost me a few hours, aged me some more and gave me grey hair I really love Muse. Thanks again.

Lync for mac (lync_14.0.7_131205) crashes with EXC_BAD_ACCESS at start up after upgrade to 10.9.2 (13C64)

Lync for mac (lync_14.0.7_131205) crashes with EXC_BAD_ACCESS at start up after upgrade to 10.9.2 (13C64)
I have removed and clean installed, including certs (http://technet.microsoft.com/en-us/library/jj945448%28v=office.14%29.aspx). There is no "unknown" cert either.
This is what I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-02-25 21:24:24 +0000
Application Name: Microsoft Lync
Application Bundle ID: com.microsoft.Lync
Application Signature: UCCP
Application Version: 14.0.7.131205
Crashed Module Name: CoreFoundation
Crashed Module Version: 855.14
Crashed Module Offset: 0x00012192
Blame Module Name: Microsoft Lync
Blame Module Version: 14.0.7.131205
Blame Module Offset: 0x00f02d02
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Crashed thread: 0

Please check if Lync for Mac 14.0.6 works correctly.
The following is a similar thread you can refer to:
http://social.technet.microsoft.com/Forums/lync/en-US/1ea7487f-5ded-4713-93c8-1abd594aea74/lync-for-mac-2011-crashing-since-update-to-1407?forum=ocsclients
Lisa Zheng
TechNet Community Support

Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing

Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing. It appears from these forums that a lot of people are having the same problems wit this latest update.

Hi erastyle,
Actually the Licensing information for the package is missing hence it is not launching any applications. You need to Reserialize the products using APTEE which you can find it on the Machine where you have created the package. If you dont have the access to that Machine then please download and install Creative Cloud Packager and it will download APTEE in the below mentioned location.
Windows:
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities
Once downloaded please follow this KB article to use the Tool.
http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
Please let us know if it helps.
Regards,
Abhijit

I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books Itunes has been my only source for my media needs.

I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books Itunes has been my only source for my media needs. 397 Apps 759 Songs over 100 Videos 13 books 3 IPhones 2 IPods So here is my problem with ITunes I purchased an App and it is identical to one I have already brought. The App description did not say anything that it would not do what I was trying to do. I wrote sup[port and asked if they could issue a credit. Mari at support wrote back and said he checked with his supervisor and they could not issue a credit. I told them what a good loyal customer I have been to Itunes and Apple and they still refused. Granted the App did not cost a lot of money (3.99) but it’s the principle. With customers having options to shop anywhere I would think a business would do whatever it takes to retain the loyal customers they do have Occasionally I rush to buy an App without fully understanding if it meets my needs. According to ITunes support that has occurred nine times. Here is the last reply that I received Roger, I know how frustrating it can be when things don't work the way they should be and I do apologize for the inconvenience that this may have caused you. I am sorry but we could not be able to grant your request as we have made 9 exceptions on you. For more information on Apple's requirements for using the iTunes Store, please refer to the iTunes Store Terms and Conditions:http://www.apple.com/legal/itunes/us/terms.html Again, I am hoping for your kind understanding regarding this matter. Sincerely Mari iTunes Store/Mac App Store Advisor

"The App description did not say anything that it would not do what I was trying to do."
You've already had 9 refunds? You understand that apps are sold on a non-return policy, presumably. You bought an app that didn't claim to do something that you wanted from it, and now that you've found that it doesn't, you want your money back.
Perhaps you've failed to explain your point properly but I can't see why you expect any sympathy from users here, not that it would make any difference. Only the store staff can issue refunds if they think appropriate. Chalk it up to experience. You could even contact the developer in advance of a purchase if you want to be certain an app does what you want. Then if it really fails to live up to the promise you would at least have a better argument for a refund.
tt2

I installed an airport express, on my mac book i can use the airplay using iTunes, but on my iPhone en ipad the icon for airplay not appears on the screan when i start the music player.

I installed an airport express, on my mac book i can use the airplay using iTunes, but on my iPhone en ipad the icon for airplay not appears on the screan when i start the music player.

Chances are, you have already tried this and already know the answer.
But, if not....sorry, but no......since your printer is not AirPrint compatible, you must use the extra software workaround in the Mac.
A newer AirPrint printer would allow you to do what you want.

How do I copy my old xl files from my XP machine to operate on xl for Mac on my new iMac. When I copy them onto a stick and transfer them it automatically makes them xls files which are then corrupted when I try to open them in xl for mac

How do I copy my old xl files from my XP machine to operate on xl for Mac on my new iMac. When I copy them onto a stick and transfer them it automatically makes them xls files which are then corrupted when I try to open them in xl for mac

Sorry, yes this is Microsoft Excel. The Microsoft XP has Excel files denoted as xl, the later versions of Microsoft Excel are denoted as xls files. The later verions of Microsoft Excel open the xl files OK, does Excel for Mac not able to do this?

Since updating to 18.0 for mac, my scrollbar has been distorting when scrolling; started ~2 days after updating.

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