Since updating to 3.6.11 I can't open multiple browser windows. Windows 7 Pro

Using Win 7 Pro I've always been able to open multiple Firefox browser windows. Since updating to Firefox 3.6.11 I can only open one window at a time. I can still have multiple windows open using Internet Explorer or Chrome.

Do you have that problem when running in the Firefox SafeMode? 
[http://support.mozilla.com/en-US/kb/Safe+Mode] 
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: 
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

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Since updating to 10.10.2 I can't open the applications on my dock?

Since updating to 10.10.2 I can't open the applications on my dock?

Try doing a Dock restart using the following Terminal command:
killall Dock
Log out/in and test. If that doesn’t work, you need to look in your user Library/Applications Support/Dock for the .db. Use the Finder “Go To Folder” command. Enter ~/Library/Applications Support/Dock. Move the .db to your desktop.
Then try a dock reset.
Applications/Utilities/Terminal enter the command
killall Dock
Log out/in test. If it works okay, delete the .db from the desktop.
If the Dock is the same, return the .db to where you got them from, overwriting the newer ones.

Since updating to 37.0.2, I can't open messages in Gmail.

When trying to open messages in Gmail, I can sometimes open one message if I click it immediately after opening Firefox, but I can't go to the next message, open any other message from my Inbox, or change folders within Gmail. I confirmed the issue wasn't with the Gmail server by repeating the process in Chrome with no issues.

Did you have Firefox 37.0 or 37.0.1 before you updated? The changes were very minor, so I think the problem is more along the lines of a glitch than a program change...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* (menu bar) Tools > Page Info > Security > "View Cookies"
* click the padlock or globe icon in the address bar > More Information > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

I can't open Google Browser window

I use Mac os 10.6.8 and today my computer was really slow so I decided to shut down all open programs including Google Chrome. However, after I restarted the computer, the Google Chrome browser wouldn't open.
This has happened to me before several times and it was a simple matter of restarting the computer and it would work again.
However, it wouldn't do this.
I went to Library and saved the bookmarks and bookmarks.bak files.
I then downloaded Google Chrome.dmg and then replaced the old Google chrome in Apps with the new one. However, the browser window still wouldn't open.
I tried trashing everything - old version and new version and then installing Google Chrome again but the window still doesn't open.
I don't know if this is related but I installed CNet downloader recently by mistake and this changed all my browsers - I had new search engines and so on put in there by CNet downloader.
I had to reset some of the settings in Chrome.
I want to get rid of the downloader but don't know where to find it to get rid of it.
I am worried that the downloader from CNET is causing problems with opening Chrome because I know Yahoo! and Google are competitors ...
I may be being paranoid here. It's just that I have never had such a big problem opening Google Chrome in the past.
I really depend on Chrome for everything as a browser. How can I get the browser to open? I haven't deleted the Chrome folder in the Library/Application Support because I am not technically minded and I don't want to delete something and regret it later.
However, I have been trying to install and open the Chrome browser several times now, deleting the application from the Applications folder several times, restarting my computer, to no avail.
So I have come here to get help as I browsed the web but did not find anything helpful especially for mac users.

Thank you for your advice, Roger. I will try it next time I run into this problem. I read your answer after I tried something else.
I deleted everything - Chrome from Applications and the Chrome folder from Library/Applications Support and then I reinstalled Chrome again. And I also went to System Preferences and I went to Security and Advanced and then added Google Chrome to the list.
After I did this, I was able to get a working Chrome browser.
But I ran into another problem. Even though I had saved the bookmarks by copying the Bookmarks file onto an external drive, when it came to importing them (as an html file) into the new Chrome, using the Bookmarks manager, it didn't work. So I had to delete the Bookmarks file and bak file from the Library/Applications Support site and then place the saved bookmarks files there. And now the bookmarks appear fine in the new downloaded browser.
I think I should try and disable the automatic update of Google feature for the future because I think that's how the problem starts. (Also, I deleted a folder named Spigots from Library because I think that's the CNET downloader application that changes your browsers and changes search engines and adds other things as well.)

Can't open multiple FF windows anymore

Hey there,
maybe two months ago I updated to FF 31.0 and then the problems started.
The first thing I recognized, one of my AddOns didn't work as usual, but I thought
"ok, new FF version, maybe in one or two weeks it'll work as well"
Then I recognized that I can't open anymore multiple FF windows. Tabs works as
usual, but there is no way to open more than one window. I tried:
- Strg+N
- rightclick on tab and "open in new window"
- drag&drop tab outside of the FF window
... nothing works!
A new update of my AddOn was released, but this didn't change anything.
Then I exported my Favorites, uninstalled FF 31.0 and installed 32.0 beta.
I reinstalled my AddOn, few days ago I installed 33.0 beta - always the same!
Please gimme some advice =)

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode". 
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

My iTunes can't open on my windows xp pro at all

I just installed windows xp pro sp2 and i wen to ituens website and downloaded the latest version. At first it was working fine but a couple hours later it wont open at all theres no error message or anything else it will not open at all.I uninstalled and reinstalled it back and rebooted the computer and tried to open it again and still will not open at all.I also removed the ipod plugin and still nothing. Any suggestions because i need to organize my library.

Do you ust see the hourglass briefly when you try to start iTunes, then nothing?
If you open the task manager after trying to start iTunes, do you see iTunes.exe running on the processes tab?
If so you have a special type of launch failure which is often associated with problems with crypographic services in Windows XP. I will give a troubleshooting method which has been quite successful in diagnosing the cause of the problem. You need to work carefully through the various steps and feed back the results of each step, there a re a number of things taht could be causing this.
===
Troubleshooting silent launch failure in Windows XP
Before checking if iTunes works, restart your PC or close the iTunes.exe process with task manager if it is running.
A couple of simple things to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
Stop the bonjour service, this FAQ has instructions:
http://support.apple.com/kb/HT2250?viewlocale=en_US
But usually it is due to a problem with cryptographic services.
Check to see if you have your smart card service and that it is not set to disabled. For some reason iTunes needs it.
Start>>Run>>Services.msc
you should find the smart card service in the list. Report back with your findings.
Malware can interfere with cryptographic services and also prevent a resolution so it is important to check that your system is clean before proceeding: Run a virus and spyware scan with up to date definitions.
Then work through *Method 4* in the following link:
http://support.microsoft.com/kb/822798
You should be able to copy and paste the individual lines to save on typing.
Make a careful note of any error messages you get, they are important for diagnosis. Report back any error messages especially the names of any dlls mentioned.
If there are no errors try starting iTunes.
===

HT201210 Using Windows 7 and since updating to current iTunes yesterday I can not open iTunes. I receive error message "The folder "iTunes" in on a locked disk or you do not have write permission for this folder." I made no changes other than updating iTu

I'd really like to be able to open iTunes and update my iPhone5 and iPad2 to IOS7. grr

In my case its a new computer the old one was stolen and the time machine disk did not work for a restore but did for copying the info to the new mac

Until very recently I used to be able to open multiple browsing windows in Firefox, but now I can only open one window & if I close down the session & try to reopen Firefox it doesn't open

I can restart Firefox only after rebooting my laptop.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I can't open private browsing windows or tabs

Hi,
I don't know why but I couldn't open my private browsing windows anymore. All the windows I open via Files > New Private Window are not the ones with purple masks.
Could you please let me know what went wrong? Do I have bugs in my system?
Please let me know what you think.
Thank you so much!
Sincerely,
Su

If you run Firefox in permanent Private Browsing mode (Never remember history) then you won't get the purple mask because all windows that are opened are automatically in PB mode.
*https://support.mozilla.org/kb/Private+Browsing
*Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": "Always use Private Browsing mode"

Since updating to iOS 6.1.3 can not get BBC I player, ITV player, Catchup and u tube to to work properly

Since updating to iOS 6.1.3 can not get BBC I player, ITV player, Catchup and u tube to to work properly

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"
If this doesn't work backup and restore your iPad using iTunes. Something must have been corrupted in your update process.

I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. Help!

I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. I don't have the original operating software disk. Does anyone have any suggestions?

Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
You will also want to delete the old copy of Mail 4.5, wherever that is. You can't use it.
In the future, do not move any of the preinstalled applications. Leave them where they are.

Since installing the latest version... when I open a new window it opens everything I have minimized too... very annoying. How can I fix this, I mimimize to go back to a window not have multiple windows open.

since installing the latest version... when I open a new window it opens everything I have minimized too... very annoying. How can I fix this, I minimize to go back to a window not have multiple windows open.
== This happened ==
Every time Firefox opened
== after installed last version...

Well, then isn't there some way to induce Firefox to give Windows parameters that make it open the fershlugginer window in the *same* position, instead of an offset position?
Dafydd

Can't open ITunes on Windows 7 since latest ITunes version 11

Can't open ITunes on Windows 7 since latest ITunes version 11 Help!!!

Hi Nancy,
Thanks for visiting Apple Support Communities.
If iTunes does not open on your PC, try the troubleshooting steps in this article:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best Regards,
Jeremy

I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!

I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!

Don't be afraid to bump this topic. There's also an App Store forum where you might repost this question, but give some of these details in your post. I'd rephrase the topic to something like "Can't use App Store to upgrade." (Instead of can't "open".) Then give the details.
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store

I just updated firefox TODAY 8/17/11 and after the update i can't open firefox unless i restart my computer or i delete going to windows task manager and process, also i can't open a new window, it won't allow it. please can you help me

I just updated firefox TODAY 8/17/11 and after the update i can't open firefox unless i restart my computer or i delete firefox going to windows task manager and process, also, i can't open a new window, it won't allow it. please help me, everything works on IE, Google Chrome and Safari, everything went wrong after the update

Hey Elaine07!
I have an article here that can help you with that issue. This article will help you make sure you have uninstalled iTunes correctly and help you troubleshoot the launch issues you are seeing:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Since updating to 3.6.11 I can't open multiple browser windows. Windows 7 Pro

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