Since updating to 4, I cannot open pdf files through my hotmail account

I cannot open pdf files with the new version of FF. I can forward the email to another account, not using FF, and everything opens fine.

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Similar Messages

  • Cannot open PDF files in my Hotmail account since this week. Hotmail says it is due to Firefox.

    Cannot open PDF files in Hotmail while using Firefox. Using Google Chrome there is no problem. I already have Adobe Reader installed on my PC.

    Hi Zwann,
    Have you looked at the [[Opening PDF files within Firefox]] Knowledge Base article? There is a lot of useful information in there. They actually list 2 different PDF plugins. I'd give both a try if you are having issues.
    Hopefully this helps!

  • Ever since I updated my Firefox I cannot open pdf files

    I recently updated my Firefox and now when I try to download pdf files from websites I just get a blank page and nothing else.

    well shame on me ! i did as you suggested and downloaded the new extension, restarted and found the extension in tools, along with my old extensions for increasing/decreasing the page size etc..... I have more than I need now :)
    mahalo nui loa, teri aipia

  • Open PDF file in my Hotmail account

    I cannot open a PDF file sent to me to my Hotmail account as an attachment. What can I do??

    Hi,
    If you could describe your problem in detail? What exactly haapen when you click on the attachment.
    What version of Adobe Reader do you have?
    ~Pranav

  • I have iPad 4th Generation with iOS 6.1.3  Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email.  When I tap of the attachment, the iBooks icon no longer show itself.  Can someone please help?

    I have iPad 4th Generation with iOS 6.1.3  Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email.  When I tap of the attachment, the iBooks icon no longer show itself.  Can someone please help?

    Thanks for all (Ocean20 & Courcoul) who replied. 
    Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time.  My problem is now solved.
    The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down.

  • Hello. My safari (and i keep it updated) cannot open PDF files. Should i install Adobe Reader and which version????? I have Mac Book Pro running OS 10.9

    My safari (and i keep it updated) cannot open PDF files.Should i install Adobe Reader and which version????/ I have Mac Book Pro running OS 10.9
    Please help me!!!!

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • SAFARI 6.1.3 update to Reader 11.0.07 - cannot open pdf files that are presently on my computer. Previous version had no problem. Any ideas?

    SAFARI 6.1.3 update to Reader 11.0.07 … cannot open pdf files that are presently on my computer. Previous version had no problem. Any ideas? (Here is the message: Adobe Reader could not open 'Digital_Holiday_Cookbook.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

    Thank you Pat!!!
    Craig Ekonomos
    [email address removed]

  • HT1386 Since updating to OS5 I cannot open downloaded podcasts on my iPad 2, indeed can't confirm If they have been downloaded. I see others have this problem but what is the solution?

    Since updating to OS5 I cannot open downloaded podcasts and can't confirm if they have actually been downloaded. They appear in the "more" list in iTunes music, but won't play. I hear others have this problem but what is the solution ?

    Install the Flex:Player App;  http://itunes.apple.com/app/flex-player/id451024857?alreadyRedirected=1&mt=8
    Then you can open the movies, keep tapping on them and choose Open in Flex:Player.

  • I cannot open PDF files since installing Firefox 4. Have tried everything. Help.

    I installed Firefox 4, and now I cannot open PDF files. I have tried everything, including disabling PDF download, re-installing Adobe Reader, etc etc. Nothing seems to work.

    I was under the impression Foxit was a pdf viewer rather than an addon for Firefox, but maybe there is more than one application with a similar name.
    I did not notice mention of foxit in the help, but add-ons are not always mentioned.
    * https://support.mozilla.com/en-US/kb/Opening%20PDF%20files%20within%20Firefox#os=mac&browser=fx35
    * general articles
    **[[Using the Adobe Reader plugin with Firefox]]
    ** & [[Opening PDF files within Firefox]]

  • Cannot open pdf file with Firefox 11.0

    Firefox automatically upgrades the version I am using. Since it was recently upgraded I cannot open pdf files. Am faced with a blank page. I went through some of the suggestions on these pages and when I opened the Tools window, there is a warning:
    Firefox PDF Plugin for Mac OS X is incompatible with Firefox 11!
    Is there a way around it? Or is it time to say goodbye to Firefox and move to Safari?

    When Firefox updates, it turns
    off add-ons that are not
    compatible with the new
    version. In addition, add-ons
    that may have been
    automatically installed by other
    programs without your
    knowledge (third party add-
    ons) have been disabled. For
    more info about re-enabling
    add-ons, see the link below.
    http://support.mozilla.org/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox#os=android&browser=m10

  • Cannot open pdf files on my web site

    i cannot open pdf files i uploaded to my web site. error message indicated i need to upgrade adobe reader. did that, still doesn't work.

    What is the exact wording of the error? Apparently you got the PDFs from someplace else since you are using Reader. The major issue when uploading PDFs to a web site is to be sure you used a binary upload. PDF files are binary files and not ASCII files. I suspect that is the issue.

  • I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

    I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way.  I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

    Newer Reader versions are more strict than older versions (and other PDF viewers).  If certain minimum requirements are not met, Reader will tell you that the PDF is damaged.  This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
    You should contact the creator of these PDFs.

  • Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

    Hello,
    I searched this site and google for this error terminology and come up dry.  I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC.  In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
    It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
    I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
    Any ideas?
    Thanks,
    Jesse

    I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
    As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
    So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

  • I cannot open pdf files in safari.  It tells me first character is invalid.  I have deleted plug-ins and reinstalled program.  HELP

    cannot open PDF files in safari.  It tells me first character is invalid - I have deleted plug-ins and reinstalled the program.

    HI..
    If you are using Adobe Reader ...
    Try uninstalling the current copy of Adobe Reader first.
    Best to use a utility to do this to make sure all the associated files are removed as well >  Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
    Then reinstall >  http://get.adobe.com/reader/
    Quit then relaunch Safari to test.

  • Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working

    Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working. A problem has caused the program to stop working

    Which Operating system you are using?
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)] and then try to open the file.

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