Since updating to Firefox 8.0, gchat has not been working, however it still works in IE. How can I fix this?

Firefox automatically updated itself. However, since the updating, whenever I open gmail the chat feature does not allow me to send messages. I am able to receive but the typing portion does not work to allow me to send messages. It is not a problem with gmail as the chat feature works fine in Internet Explorer. How can I fix this?

You can use these steps to check if images are blocked:
* Open the web page that has the images missing in a browser tab.
* Click the website favicon ([[Site Identity Button]]) on the left end of the location bar.
* Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
* Go to the <i>Media</i> tab of the "Tools > Page Info" window.
* Select the first image link and scroll down through the list with the Down arrow key.
* If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.
*http://kb.mozillazine.org/Images_or_animations_do_not_load

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Since Adobe Flash ran its latest update on my computer, I have not been able to watch any online videos. How can I fix this problem?

Since Adobe Flash ran its latest update on my computer, I have not been able to watch any online videos. How can I fix this problem?

see https://support.mozilla.org/en-US/questions/929196
thank you

Since updating to iOS 6 my phone has not been receiving text messages from some people. Already contacted my service provider and apparently nothing's wrong on their end. Any suggestions?

Since updating to iOS 6 my phone has not been receiving text messages from some people. Already contacted my service provider and apparently nothing's wrong on their end. Any suggestions?

Who's your service provider?

I am trying to download the new OS Mavericks. It has been saying 'Waiting' for over an hour? How can I fix this?

I am trying to download the new OS Mavericks. It has been saying 'Waiting' for over an hour? How can I fix this?

with a little patience - people all over the world are downloading mavericks.
alternatively you could restart your computer and try again

When trying to buy a song a message tells me the Credit card feature is not working at this time but this has been going on for 4 days now. How can I fix this?

When trying to buy a song a message tells me the Credit card feature is not working at this time but this has been going on for 4 days now. How can I fix this?

turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them

I have a 1st generaltion apple tv which was recently changed from HDMI to component cables to connect to TV; now it will not remember my server password or my apple ID information which has to be re-entered everytime I use apple tv; how can I fix this

I have a first generation apple TV. recently I have rto change from HDMI input to my TV to a component imput. Now my apple tv will not rememebr my sertver password or apple ID which I have to re-enter everytime I use Apple tv which is annoying; how can I fix this?

Changing the video connection has nothing to do with the passwords.
Are you certain it is a 1st Gen ATV?

When I tried to update ITunes I get an error message that MSVCR80.dll is missing from my computer. How can I fix this?

When I tried to update Itunes I get an error message that MSVCR80.dll is not available? How can I fix this? I am unable to update my iphone and Ipod. I can not open Itunes.

Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
(98954)

My apple ipod 32mb has turned all the icons upside down and backward. How can I fix this.

Apple iPod Touch 32mb has turned all icons upside down and backward. How do I fix this.

I really do not understand. Try the basics:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ever since updating to IOS 6, my wifi has not been staying connected

This is applicable for my iPad and iPhone 4S. My iPhone doesn't connect to my home wifi at all and my iPad has issues staying connected. I never have these issues using my work place's free wifi for either device. At home I lose connection with my WiFi on my iPad on a regular basis while I'm using the device. I have to turn WiFi off and back on to reconnect and that usually works, but sometimes I simply can't connect to the internet at all even though my iPad shows it is connected to my WiFi. These issues were not happening prior to the update and not a single thing has changed with my wireless at home. No other devices (PCs and other smartphones) are having any issues with the internet at home, it is only my Apple devices.
Help! This is extremely annoying and inconvenient and I have tried different things with my internet (reserving IP addresses and devices) and it does not work.

Try #5.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

The latest update to CC has caused brush lag across all versions of Photoshop. How can I fix this?

Ever since this past week's update to CC, I have noticed a decrease in performance across all versions of Photoshop I have installed, CS6 and CC. Many of the brushes I have, both in Photoshop's default and my own custom sets, lag horribly when drawing. My system had not previously had this issue as far as I can tell. Just to be safe, I have tested Photoshop on other builds, a macbook pro and a near top of the line PC. The lag happens across all systems. I've tried drawing with just the mouse and the Cintiq 12WX and the responsiveness is the same.
For the sake of this case, here are the specs of my main work computer. All drivers are up to date, as is the OS:
Processor: Intel Core 2 Quad CPU Q6600 2.40 GHZ
RAM: 8 GB
Operating System: Windows 8 (64-bit)
Graphics Card: AMD Radeon HD 6700 Series
Hard Drive: Samsung 830 256 GB Solid State (where my scratch drive is)
Monitor: 2 X Dell U2410
I have tried altering the OpenGL settings and disabling them altogether on all builds, including this one. There is no change in the lag of the brushes.
For the sake of complete clarity, these are the specs of the near top of the line PC and the Macbook, which both had the same issues:
The PC:
Processor: Intel Core i5 3570K 3.4 GHz, overclocked to 4.4 GHz
RAM: 16GB DDR3 1600 MHz
Operating System: Windows 8 (64 Bit)
Graphics Card: 2 X EVGA Nvidia GTX 670 4GB SLI
Hard Drive: 2 X Samsung 840 Pro 256 GB SSD, Raid 0
Monitor: Apple 27" Cinema Display
Macbook Pro:
Processor: Intel Core i7 2.7 GHz
Operating System: OSX 10.8 Mountain Lion
Hard Drive: Western Digital 500GB 7200 RPM
Graphics: Nvidia Geforce 630M
I've also tried completely uninstalling and re-installing Photoshop CS5 and CC on my work computer, which still did not solve the issue.
I am a freelance artist and this sudden lack of performance is putting a cramp in my deadlines and possibly in my income stream, if I cannot solve this issue quickly. Please advise!

I have some new info on the issueI thought I'd share with you.
First of all, I've installed Photoshop CC on my SurfacePro (Windows 8) and do not have the lag issue there. It's very similar hardware to my MacBook Pro. So the issue must have something to do with my MacBook.
After a lot of tinkering I discovered that it is my 27" Thunderbolt Display that is causing the brush lag. When I unplug it and only use my built in 13" screen the brush lag is gone. Aha!
I tried every available option in the Performance section but nothing helped. Again, Photoshop CS5 with attached Thunderbolt Display doesn't have a brush lag issue.
I'd be interested to know everyone else's setup who is experiencing this problem.

I moved my itunes library to an external hard drive and now I can not update my phone and my apps aren't showing in the sidebar of my library. How can I fix this?

I moved my whole library onto an external hard drive but now when I plug my phone in, it can't back up, it can't update and my apps stopped showing up on the side. It still charges and syncs but I can't update the software. I use a PC. Does anyone know how to fix this?

Ok. progress...
So is your media folder called iTunes Music or iTunes Media? And does it have a folder called Music inside it?
Before going any further you should first attempt to use File > Library > Organize Library > Rearrange files in the folder "<Media Folder>" (ignore if grayed out). This will make sure that any iPod Games or Mobile Applications get placed inside the iTunes Media folder which is needed for portability.
If your iTunes Media folder is called iTunes Music, close iTunes, rename the folder as iTunes Media and start iTunes again. iTunes will automatically adjust. Close iTunes again.
On your external drive rearrange the folders that you have already copied there so that they match the layout in your active library. You should end up with a folder called X:\iTunes where X: is the external drive letter, and the media folder is X:\iTunes\iTunes Media. If the library layout was upgraded then you will need to create a Music folder inside this and move all the artist folders and Compilations into Music. You will also need to copy iPod Games and Mobile Applications from your internal drive into the new media folder. Next copy the files iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folder Album Artwork from the internal drive into X:\iTunes. The preceding manipulations should make the internal and external copies of your library match without you having to copy all of the media over again.
Now hold shift as you start iTunes. Click choose, browse to and open X:\iTunes\iTunes Library.itl.
Finally use File > Library > Organize Library > Consolidate files. This will ensure that any stray files that might have been added from outside your original media folder will be copied into the new one.
You can now reclaim the space used by your library on the internal drive, however before you do so I would advise you to obtain another external drive and make use of this backup tip.
tt2

TS3992 Since updating to iOS 6, my iPad has not been able to back up to cloud. I have more than enough storage,have deleted apps, tried manual back-ups, but back-up will not complete. I keep getting messages to back-up, but NOTHING has worked. Help!

My iPad will not back up to cloud inspite of trying everything mentioned. I have more than enough space on device. It was last backed-up on 12-12-12. Have never had this problem before. Keep getting messages that it needs backing up. Have tried multiple manual back-ups for at least 24 hrs or more, but back-up will not complete. Help!

If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

My Itune match doesn't work. When it tries to update, it stalls on step 3. If I don't cancel it, I get a window saying "Itunes has stopped working" and the program shuts down. How can I fix this???

When my Itunes Match tries to update, it stalls every time on the third step "Uploading remaining songs and artwork". If I don't cancel it, very shortly I get a message saying "Itunes has stopped working" and then Itunes shuts down completely. Is there a fix for this? I have the most recent version of Itunes. HELP!

Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy

I just installed the lastest update of Firefox and now the Firefox window is always on top of all other windows - what a pain! How can I fix this?

I looked at all of the options available to me and did not see where there is a link or anything saying "always on top." Is there such a thing somewhere and if so, where?

Well hells bells - I went to watch TV and came back and all is good. Is it magic? :) (Some days I just plain don't understand anything - I swear!)

My "update" button won't work in the app store anymore. How can I fix this?

When I go into the app store, I cannot "update all" of the apps. The color on the button changes when I press there but nothing happens. I also can't go into each app and update them individually. Has this happened to anyone else?

Hello mcoltezo, check it in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#os=mac&browser=fx18 Safe Mode], in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_safe-mode-window_2 Safe Mode window] select '''''"Start in Safe Mode"''''' and see if this happen again, '''''if not''''' then see: [https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#os=mac&browser=fx18 Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]
(If the problem '''''does not happen in Safe Mode''''', it is most likely because of an extension, theme or hardware acceleration).
thank you

Since updating to Firefox 8.0, gchat has not been working, however it still works in IE. How can I fix this?

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