Since updating to OS X Mavericks 10.9.4 some programs are not opening, getting an 'unexpectedly quit' from uTorrent
Help! Can't open uTorrent or Microsoft Word on my computer. Everything was working perfectly fine before the update and now this is happening. Has been running super slow too. Is there anything I can do to fix this?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.
Similar Messages
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TS1363 some apps are not opening since my update of ios 7.0.2
SOME APPS ARE NOT OPENING SINCE UPGRADE TO IOS 7.0.2
APPS CLOSE ON TOUCHHello Asghar,
The following article provides useful information and steps that can help sort your applications.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Cheers,
Allen -
I just updated my IPad to IOS 50.1 and now I can not open my apps. When I try to open them the screen flickers and goes back to my regular screen. I tried a reboot and that did not help. Can someone please give me some advice on what will work. Thank you
Tolepainter wrote:
You are a genius!,
No - but thanks! I read about the fix here on the discussion site. I'm glad it got your apps working again.
From the Apple kb article about troubleshooting app store issues ....
If all user-installed apps are not launching, it could be an Apple ID authorization issue. Download and install an app that isn't already installed on your device to reset this information.
Here is the link to the article.
http://support.apple.com/kb/ts1702 -
What can I do?
You might check the vendor's website to see if these apps have been updated to work with Mavericks.
-
Updated to ITunes 10.6.3 and now the program will not open.
Using WIndows 7 on this particular machine (don't hate - two other Macs and two IPhones in the house too).
Refer steps here to delete SC file(s):
Win7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime. START > CONTROL PANEL
WinXP - Add n Remove Programs
Win7/Vista - Programs n Features
highlight QUICKTIME and click CHANGE then REPAIR. -
Since updating to OS X Mavericks, my iMac freezes multiple times per day. This never happend before. I happens in mail, safari, outlook, you name it. I can move my mouse, but I can't select or do anything until I power down and back on. Any idea's?
Hardware Information:
iMac (27-inch, Late 2009)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 4:22:19
Disk Information:
ST31000528ASQ disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (540.61 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
PAAD cubik PAAD cubik
Samsung SCX-4500 Series
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
WD My Book 1112 800mbit - 800mbit max
EFI (disk3s1) <not mounted>: 209.7 MB
Extra HD (disk3s2) /Volumes/Extra HD: 999.16 GB (998.49 GB free)
disk2s0 (disk2s0) <not mounted>: 700.4 MB
disk2s0s1 (disk2s0s1) <not mounted>: 32 KB
WD SmartWare (disk2s0s2) /Volumes/WD SmartWare: 274.9 MB (Zero KB free)
CalDigit AV Drive 800mbit - 800mbit max
EFI (disk1s1) <not mounted>: 209.7 MB
Time Capsule (disk1s2) /Volumes/Time Capsule: 2 TB (1.22 TB free)
Thunderbolt Information:
Kernel Extensions:
Startup Items:
CiscoTUN: Path: /System/Library/StartupItems/CiscoTUN
vpnagentd: Path: /System/Library/StartupItems/vpnagentd
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
[loaded] com.google.keystone.daemon.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[loaded] com.rim.BBDaemon.plist 3rd-Party support link
[loaded] com.wyse.PocketCloud.plist 3rd-Party support link
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.canon.MFManager.plist 3rd-Party support link
[loaded] com.citrix.AuthManager_Mac.plist 3rd-Party support link
[loaded] com.citrix.ServiceRecords.plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.hp.messagecenter.launcher.plist 3rd-Party support link
[loaded] com.nike.nikeplusconnect.plist 3rd-Party support link
[loaded] com.rim.BBLaunchAgent.plist 3rd-Party support link
[loaded] com.wyse.MacCompanion.plist 3rd-Party support link
[loaded] net.culater.SIMBL.Agent.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.logos.LogosIndexer.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link
User Login Items:
GrowlHelperApp
iTunesHelper
Microsoft Database Daemon
VMware Fusion Helper
VMware Fusion Start Menu
Dropbox
SpeechSynthesisServer
Jawbone Updater
SPanel
HP Product Research
Internet Plug-ins:
hpvirtualrooms-plugin: Version: (null)
o1dbrowserplugin: Version: 5.1.2.17113 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.8 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
CitrixICAClientPlugIn: Version: 1.0 - SDK 10.6 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
AdobePDFViewer: Version: 10.1.8 3rd-Party support link
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 3rd-Party support link
googletalkbrowserplugin: Version: 5.1.2.17113 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
3rd Party Preference Panes:
Citrix ShareFile Sync 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
CameraWindow: Version: 7.10.1.3 - SDK 10.5 3rd-Party support link
/Applications/Canon Utilities/CameraWindow/CameraWindow.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
WebEx Player: Version: 8.0.0 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/WebEx Folder/1224/WebEx Player.app
Aimersoft Helper Compact: Version: 2.2.5.6 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/Helper/Aimersoft Helper Compact.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Garmin WebUpdater: Version: 2.1.3 - SDK 10.4 3rd-Party support link
Aimersoft Video Converter Ultimate: Version: 1.6.2 - SDK 10.5 3rd-Party support link
OmniFocus: Version: 1.9.4 - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 427.23 GB
Destinations:
CalDigit AV Driev [Local] (Last used)
Total size: 2
Total number of backups: 81
Oldest backup: 2012-07-16 23:44:31 +0000
Last backup: 2014-01-21 22:19:30 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 427.23 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
32% WindowServer
7% com.apple.coremedia.videodecoder
4% System Preferences
1% EtreCheck
1% Finder
Top Processes by Memory:
336 MB Logos
197 MB mds_stores
197 MB WindowServer
172 MB Safari
147 MB com.apple.IconServicesAgent
Virtual Memory Information:
2.39 GB Free RAM
4.16 GB Active RAM
636 MB Inactive RAM
834 MB Wired RAM
2.08 GB Page-ins
0 B Page-outs
Thanks you. -
I use Office Outlook for mac 2011 to organise my email & calendar. Since updating to OS X Mavericks I have not been able to sync the calendar to my iPhone. What do I need to do to get the calendars syncing again?
Jason The Hague wrote:
Thanks! But seriously why have Apple disabled the info sync on iTunes? By 'Upgrading' to Mavericks I've inadvertantly disabled my Apple mobile devices from fulfilling their function. Come on Apple work with us here!!
Apple told developers they were removing that service over two years ago. The developers that depended upon it should have done something about it.
Why did they remove it? My guess is because it was pretty crappy, was difficult to maintain, and wasn't a good solution for multiple devices that could get the info without tethering to a "base" Mac. -
Ever since updating to OS X Mavericks, my internet connection cuts in & out
Ever since updating to OS X Mavericks, my internet connection cuts in & out. My airport is linked to all divices but sometime I lose my internet connection. Can anyone help?
Might be corrupted network preferences ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
/Library/Preferences/SystemConfiguration
Click Go then move all the files in the SystemConfiguration folder to the Trash.
Turn off the base station for about ten seconds then turn it back on.
See if that makes a difference.
Your Mac will generate a new SystemConfiguration folder for you. -
Since updating because it says i need itunes 11 however it will not install because i need a newer version of mac os, any ideas how to get round this ?
Update your Mac OS level.
-
My iMessages don't work since updating. It says the Messages database is being upgraded, please wait while it finishes or Quit Messages and relaunch it later. How do I get them working again?
Back up all data.
Quit Messages if it’s running. Force quit if necessary. Relaunch it and test after each of the following steps. If the problem isn't resolved, quit again and go on to the next step.
Step 1
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked
Keep login keychain unlocked
is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain.
From the Category list in the lower left corner of the window, select My Certificates. Look carefully at the list of certificates in the right side of the window. If any of them is marked with a red "X" as expired or invalid, delete it. Also delete all items with "iMessage" or "com.apple.idms" in the name, whether valid or not.
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Log out and log back in.
Step 2
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
Containers/com.apple.corerecents.recentsd
Caches/com.apple.Messages
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Containers/com.apple.iChat
Containers/com.apple.soagent
IdentityServices
Leave the Library folder open. Log out and log back in.
Step 3
Go back to the Finder and move the following item from the open Library folder to the Desktop:
Messages
Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place.
Step 4
In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
com.apple.iChat
com.apple.ids
com.apple.imdsmsrecordstore
com.apple.imessage
com.apple.imservice
Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post your results.
If you later decide that you don’t like the results of Steps 3 and 4, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup. -
hi,my name is kutan.since i updated ios7 on my ipad;internet got very slow,i can not open facetime no more,i can not download or update anything from apple store! so this is just redicilous! please any help?
It is hardly Apple's fault that Epson can't/won't update their driver, but at least Epson suggest that you use the Gutenprint driver, which in any case is far better that what Epson offer.
You can get it here:
http://gimp-print.sourceforge.net/
You can download the latest version from here:
http://sourceforge.net/projects/gimp-print/
Have you downloaded the recent Apple update to Epson drivers?
http://support.apple.com/kb/DL1398 -
Since updating the recent OS on my iPad my location services do not work. Maps "Cannot determine location" and "Find Me" is running in circles. How can I delete the update on my iPad???
You can't delete the update and your problem probably is not in the Update.
Check to see if Location Services is turned ON. (Settings > Privacy > Location Services)
What model iPad Mini do you have? WiFi or WiFi + Cellular
Have you recently changed WiFi routers? -
I have upgraded to OS X Mavericks and my MacBook keeps crashing and my numbers and pages programs will not open as they are being updated continuously
The next time the crash happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.
-
I have Vista, recently switched from Internet Explorer to FireFox 3.6-. Since switching over, it can't download alot of versions/updates like Adobe Flash: It error messages: "INSTALLER WILL CONTINUE AFTER CONFLICTING MOZILLA FIREFFOX IS CLOSED".
Most pics blocked on sites/programs. I can't open some programs that Explorer opens. I would sure appreciate any help!!!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases. Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
Some programs do not run: update software, mac App Store, Calendar, ibooks.V the same time, the program iTunes, iPhoto and other work normally. What to do?
Hello JohnnyChin95,
You absolutely can just reinstall OS X Mavericks without having to erase and install. The steps to do that are almost the same as the only thing you do differently is that you do not go to Disk Utility to erase the drive. Just go to the Reinstall OS X option and pick your Hard Drive and follow the on screen instructions to get it going. Check out the article below for the step by step process.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Regards,
-Norm G.
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