Since upgrade to 10.4.0.80 itunes crashes whilst optimising video clips recorded on iPhone.
Hi,
I tend to move any video clips from camera roll to a pictures folder with the rest of the photo's to prevent a very large backup folder.
Following the latest update to Itunes (10.4.0.80) ITUNES now crashes when it tries to optimise the clips.
Is this a bug in the current release or is there a way around.
I had several movies in the folder which would sync fine following the latest clips being removed.
I removed these and now they can not be put back without Itunes crashing when it sync's to my Iphone and they are optimised again.
I would like to get these video clips back onto the phone.
Any help would be good.
Cheer
Found an easy to do/use workaround to this buggy update from Apple.(which will do at least until they fix it)
Create a new folder in your pictures folder called Videos.
Move all of your video files into that folder.
Un-check include videos under Photos in Itunes for your phone.
In Itunes go to File > Add Folder To Library and select the newly created folder "Videos"
Check all of your videos under Films in Itunes for your phone (which will now have them all added)
Sync your phone and they will all be in your Ipod Videos section.
When it's fixed just swap them back to where they were originally, remove the folder and delete the movies.
Hope this help
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Date/Time: 2008-10-17 17:06:34.658 +0100
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [73]
Version: 3.1.2 (4525.22)
Build Version: 6
Project Name: WebBrowser
Source Version: 45252200
PID: 303
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000190
Thread 0 Crashed:
0 <<00000000>> 0xfffeff10 objcmsgSendrtp + 16
1 com.apple.Safari 0x00026198 0x1000 + 151960
2 com.apple.Safari 0x00026104 0x1000 + 151812
3 com.apple.Safari 0x00025f54 0x1000 + 151380
4 com.apple.Safari 0x00024f5c 0x1000 + 147292
5 com.apple.WebKit 0x957cc27c CallDelegate(objc_object* ()(objc_object, objc_selector*, ...), WebView*, objc_object*, objc_selector*, objc_object*) + 252
6 com.apple.WebCore 0x95acb7f0 WebCore::FrameLoader::dispatchDidCommitLoad() + 64
7 com.apple.WebCore 0x95ac6d4c WebCore::FrameLoader::receivedFirstData() + 60
8 com.apple.WebCore 0x95ac6c84 WebCore::FrameLoader::setEncoding(WebCore::String const&, bool) + 52
9 com.apple.WebCore 0x95ac6be4 -[WebCoreFrameBridge receivedData:textEncodingName:] + 452
10 com.apple.WebKit 0x957d0c2c -[WebHTMLRepresentation receivedData:withDataSource:] + 156
11 com.apple.WebKit 0x957d0b14 -[WebDataSource(WebInternal) _receivedData:] + 84
12 com.apple.WebKit 0x957d0a98 WebFrameLoaderClient::committedLoad(WebCore::DocumentLoader*, char const*, int) + 120
13 com.apple.WebCore 0x95ac326c WebCore::DocumentLoader::commitLoad(char const*, int) + 92
14 com.apple.WebCore 0x95ac2df8 WebCore::ResourceLoader::didReceiveData(char const*, int, long long, bool) + 72
15 com.apple.WebCore 0x95ac2d34 WebCore::MainResourceLoader::didReceiveData(char const*, int, long long, bool) + 52
16 com.apple.WebCore 0x95ac2cac -[WebCoreResourceHandleAsDelegate connection:didReceiveData:lengthReceived:] + 172
17 com.apple.Foundation 0x92c25574 -[NSURLConnection(NSURLConnectionInternal) _sendDidReceiveDataCallback] + 564
18 com.apple.Foundation 0x92c23a14 -[NSURLConnection(NSURLConnectionInternal) _sendCallbacks] + 488
19 com.apple.Foundation 0x92c237b0 _sendCallbacks + 156
20 com.apple.CoreFoundation 0x907de42c __CFRunLoopDoSources0 + 384
21 com.apple.CoreFoundation 0x907dd95c __CFRunLoopRun + 452
22 com.apple.CoreFoundation 0x907dd3dc CFRunLoopRunSpecific + 268
23 com.apple.HIToolbox 0x932aab20 RunCurrentEventLoopInMode + 264
24 com.apple.HIToolbox 0x932aa1b4 ReceiveNextEventCommon + 380
25 com.apple.HIToolbox 0x932aa020 BlockUntilNextEventMatchingListInMode + 96
26 com.apple.AppKit 0x9378ebc4 _DPSNextEvent + 384
27 com.apple.AppKit 0x9378e888 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
28 com.apple.Safari 0x000082f0 0x1000 + 29424
29 com.apple.AppKit 0x9378adcc -[NSApplication run] + 472
30 com.apple.AppKit 0x9387b974 NSApplicationMain + 452
31 com.apple.Safari 0x000b7e0c 0x1000 + 749068
32 com.apple.Safari 0x000b7b10 0x1000 + 748304
Thread 1:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.WebCore 0x95a54680 WebCore::IconDatabase::syncThreadMainLoop() + 320
3 com.apple.WebCore 0x95a10e48 WebCore::IconDatabase::iconDatabaseSyncThread() + 424
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddad8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd3dc CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1b738 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92bf30c0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddad8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd3dc CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1a5f8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92bf30c0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9001f88c select + 12
1 com.apple.CoreFoundation 0x907f036c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.Foundation 0x92bfa22c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.Syndication 0x9b10042c -[AsyncDB _run:] + 192
4 com.apple.Foundation 0x92bf30c0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddad8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd3dc CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c02090 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92c01fc8 -[NSRunLoop run] + 76
6 com.apple.Safari 0x0005d44c 0x1000 + 377932
7 com.apple.Foundation 0x92bf30c0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff10 srr1: 0x100000000200f030 vrsave: 0x0000000000000000
cr: 0x44024438 xer: 0x0000000020000000 lr: 0x0000000000026198 ctr: 0x0000000000026170
r0: 0x0000000000026104 r1: 0x00000000bfffe040 r2: 0x00000000a0001fac r3: 0x0000000000000190
r4: 0x0000000090a8bd74 r5: 0x00000000a07bb674 r6: 0x000000000000000c r7: 0x0000000000000018
r8: 0x000000000000000e r9: 0x000000000000000e r10: 0x000000000000000e r11: 0x000000006f56bd74
r12: 0x0000000000026170 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000000000421b r19: 0x0000000000000000
r20: 0x000000001d147828 r21: 0x00000000a2be5340 r22: 0x0000000018548090 r23: 0x0000000000000000
r24: 0x00000000000002ab r25: 0x0000000016cf96f0 r26: 0x0000000016cf96f0 r27: 0x0000000000150000
r28: 0x0000000013344dd4 r29: 0x0000000000150000 r30: 0x0000000000000000 r31: 0x0000000018507e40
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0x92f4e000 - 0x92fa8fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fc6000 - 0x92fc6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fc8000 - 0x92fdcfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92ff4000 - 0x93004fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93010000 - 0x93025fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93037000 - 0x930befff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930d2000 - 0x930ddfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930e7000 - 0x93114fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9312e000 - 0x9313dfff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93149000 - 0x931affff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931e0000 - 0x9322ffff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9325d000 - 0x9327afff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9328c000 - 0x93299fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932a2000 - 0x935b0fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93700000 - 0x9370cfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93711000 - 0x93731fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93746000 - 0x93747fff com.apple.ServerControl 10.3.0 /System/Library/PrivateFrameworks/ServerControl.framework/Versions/A/ServerCont rol
0x93784000 - 0x93784fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93786000 - 0x93db9fff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94146000 - 0x941b8fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941f1000 - 0x942b6fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94309000 - 0x94309fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9430b000 - 0x944cbfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94515000 - 0x94552fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9455a000 - 0x945aafff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945b3000 - 0x945cdfff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945de000 - 0x945fffff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94605000 - 0x94626fff com.apple.framework.Admin 1.5.6 /System/Library/PrivateFrameworks/Admin.framework/Admin
0x9463a000 - 0x9463afff com.apple.AFPDefines 3.1.6 /System/Library/PrivateFrameworks/AFPDefines.framework/Versions/A/AFPDefines
0x9468d000 - 0x946c5fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x9470a000 - 0x94726fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9473a000 - 0x9477efff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x947a2000 - 0x947b1fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947b9000 - 0x947c6fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9480c000 - 0x94825fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9482c000 - 0x94b53fff com.apple.QuickTime 7.3.1 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c39000 - 0x94caafff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e1f000 - 0x94f4ffff com.apple.AddressBook.framework 4.0.6 (488) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fe2000 - 0x94ff1fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ff9000 - 0x95026fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9502d000 - 0x9503dfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95041000 - 0x95070fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95080000 - 0x9509dfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x957be000 - 0x9587cfff com.apple.WebKit 4525.18 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x958ea000 - 0x959d2fff com.apple.JavaScriptCore 4525.18 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x95a0e000 - 0x960e0fff com.apple.WebCore 4525.18.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x97798000 - 0x977b7fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97fbd000 - 0x97fcafff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9946a000 - 0x9a058fff com.apple.QuickTimeComponents.component 7.3.1 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9adaf000 - 0x9ade1fff com.apple.QuickTime Plugin.plugin 7.3.1 /Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/MacOS/QuickTime Plugin
0x9b0fd000 - 0x9b133fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b150000 - 0x9b162fff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerMac11,2, BootROM 5.2.7f1, 2 processors, PowerPC G5 (1.1), 2.3 GHz, 3.5 GB
Graphics: NVIDIA GeForce 6600, GeForce 6600, PCI, 256 MB
Memory Module: DIMM0/J6700, 256 MB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM1/J6800, 256 MB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM2/J6900, 1 GB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM3/J7000, 1 GB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM4/J7100, 512 MB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM5/J7200, 512 MB, DDR2 SDRAM, PC2-4200U-444
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en2
PCI Card: GeForce 6600, Display, SLOT-1
PCI Card: bcom5714, network, GIGE
PCI Card: bcom5714, network, GIGE
Serial ATA Device: Maxtor 6L250M0, 233.76 GB
Serial ATA Device: ST3750640AS, 698.64 GB
Parallel ATA Device: HL-DT-ST DVD-RW GWA-4165B
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Hub, Up to 12 Mb/sec, 500 mA
USB Device: Hub, Up to 12 Mb/sec, 500 mA
USB Device: Studio Display, Up to 1.5 Mb/sec, 500 mA
USB Device: Hub, Up to 12 Mb/sec, 500 mA
USB Device: USB2.0 Printer, EPSON, Up to 12 Mb/sec, 500 mA
USB Device: CanoScan, Canon, Up to 12 Mb/sec, 500 mA
USB Device: USB Axiom 25, M-Audio, Up to 12 Mb/sec, 500 mA
USB Device: USB2.0 Hub, Up to 12 Mb/sec, 500 mA
USB Device: iLok, iLok, Up to 1.5 Mb/sec, 500 mA
USB Device: XSKey, Emagic GmbH, Up to 1.5 Mb/sec, 500 mA
USB Device: ProtectExecuter, Syncrosoft, Up to 12 Mb/sec, 500 mA
USB Device: MT4, Emagic GmbH, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: USB-PS/2 Optical Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: Mobile I/O ULN2 - FireWire Audio Interface, Boris Manufacturing Corporation, Up to 400 Mb/sec
FireWire Device: ToughTech 400, WiebeTec, Up to 400 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec -
Since upgrading to Mavericks, Final Cut Pro X has challenges uploading videos to You Tube
Since upgrading to Mavericks OS X, when I upload a video from Final Cut Pro to You Tube it takes several tries to upload. The error message is: "Unable to share video to You Tube, Network Connection Timed Out (or Lost.(" On average it takes at least four tries. This absolutlely did not happen before the Mavericks upgrade. Any help would be appreicated.
Typically people who run old OS versions hold on to them because certain software versions are most stable on that OS. (Or because their hardware doesn't support later versions.) And they are loath to try and do anything to disturb that eco system – accepting the fact that they are running a system that is no longer supported by the manufacturer and often the applications' developers.. For whatever reason, you disturbed that eco system by reinstalling the OS..
Final Cut didn't upgrade itself. It's just that the version you had that was "running like a dream" is no longer available from the App Store…for your OS.
If you want some ways out, either: restore the app from your system backup; upgrade your OS to at least Mountain Lion and you may he able to download an older version of Final Cut; or create a separate bootable volume and install a later OS that will support 10.1.x.
Russ -
Why is itunes crashing when i try to sync my iphone 3g
it was working fine until today. this is what i'm getting from diagnostics:
Microsoft Windows Vista Professional Service Pack 1 (Build 6001)
LENOVO 7763B6U
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 401BC22EBEB75219
Current user is not an administrator.
The current local date and time is 2009-01-18 23:10:43.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {95E45E32-89AF-499C-9927-1FB284B289DB}
Description: Intel(R) Wireless WiFi Link 4965AG
IP Address: 192.168.2.11
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sun Jan 18 22:00:45 2009
Lease Expires: Wed Jan 21 22:00:45 2009
DNS Servers: 192.168.2.1
192.168.2.1
Adapter Name: {95587D65-9408-4144-8A7F-1FCE5FEE1701}
Description: Intel(R) 82566MM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-01-18 23:07:52.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.2.20 is currently running.
iTunesHelper 8.0.2.20 is currently running.
Apple Mobile Device service 2.12.33.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
XXXX iPhone, running firmware version 2.2
Serial Number: XXXXX
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.
That's all it says and I can't find out anywhere what to do. Does anyone have any advice? ThanksMy iTunes keeps crashing when I try to sync my iPhone as well as when I try downloading the newest iPhone upgrade 2.2.1. I just tried to restore my iPhone and once again iTunes crashed (at around 224MB into the download of the upgrade).
I've restarted my iPhone.
Restarted my iMac.
Re-installing iTunes.
Tried installing iTunes 8.0.1 (instead of 8.0.2).
Created a new user to check if that was the problem.
All with no success.
Any help would be much appreciated. -
My itunes crashes when I want to sync my iPhone
I just restored my iPhone and it hasn't fully loaded iOS 7, so it dosen`t work, but always when I try to connect it to my itunes (what it says I should do) my iTunes crashes, so I can't/won't be able to use it, because it has just been restored and the operating system iOS 7 hasn't loaded fully, and to load it fully I need to sync it to my iTunes! Can you help me please.
greating and thanks in advance JanThe itunes (12.0 on my MacBook Pro mid 2014, with OS X 10.10 (Yosemite Beta 2)) crash report:
Process: iTunes [772]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 12.0 (12.0.0.97)
Build Info: iTunes-1200012000000097~4
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iTunes [772]
User ID: 501
Date/Time: 2014-09-08 18:12:54.754 -0600
OS Version: Mac OS X 10.10 (14A329r)
Report Version: 11
Anonymous UUID: 1FA11961-62EA-2611-ECC0-AD500613CFF1
Sleep/Wake UUID: 4339A051-6CAD-441B-8CBA-D5FE964996A6
Time Awake Since Boot: 2800 seconds
Crashed Thread: 5 Dispatch queue: com.apple.mobiledevice.restore.events
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
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