Since upgrading Firefox in May & June, I cannot get certain "bookmarks" short cuts to email site, and trouble with facebook. Can you advise.

I had my web email log in site as a bookmark since the upgrade in May this is no longer available.Some bookmarks are not working as well. Since upgrade in June certain games functions in facebook do not work. I have been very pleased with Firefox but now loosing confidence. Can you assist with any of these

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Since installing firefox, none of my dscktop icons for web page short cuts work. Why?

None of my desktop icon short cuts for web pages work since I installed firefox.
Why?
Can you help me with this?

You can check for issues with the Windows icon cache and try to rebuild the icon cache.
# Open the Task Manager (Shift+Ctrl+ESC)
# In the Process tab, right-click on the Explorer.exe process and select End Process.
# Open the file picker via "File > New Task (Run)" and click the Browse button.
# Type or Paste %USERPROFILE%\AppData\Local (%LocalAppData%) in the File name field (AppData is a hidden folder).
# Select the IconCache.db file and use "Delete" in the right-click context menu to delete the file.
# After the IconCache.db file has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.
The IconCache.db file is a hidden file, so make sure that you can see hidden files.
* http://kb.mozillazine.org/Show_hidden_files_and_folders

My wife has an ipad2 which we managed to get working with the Apple TV with os5. but since upgrading the iPad to os7 we cannot get to mirror the iPad with apple tv to show the content of the iPad on our TV

Help required Please

restart ipad
http://support.apple.com/kb/HT1430?viewlocale=en_US&locale=en_US
restart appletv (you can just pull the plug)
restart the wifi router (you can just pull the plug unless the router documentation say otherwise)
if it does not help then make sure that your wifi router is not using the same ssid (default is often netgear or linksys or whatever the brand is) as other close by wifi networks as that could result in 1 or more of your devices connecting to another network then you think they are using
and if your wifi channel is the default if many close by wifi networks use the same channel it will cause disturbance
and if your wifi network is running 2.4Ghz then it's a rather busy frequency dect phones, microwave ovens and tons of other things use the same frequency so if one have the option of changing to 5Ghz it's less busy == give less disturbances

I own a commerce website that is completely secure. When my customers order using Firefox they get a security message that implies this site is not secure. Can you help me?

We own a website called www.burpsbibsandbeyond.com. When our customers place an order they receive a Message which says"You have requested an encrypted page that contains some unencrypted information. Information that you can see or enter on this page could easily be read by a third part. Alert me whenever I'm about to view an encrypted page that contains some unencrypted information." Needless to say this discourages sales on our site. Can you help?

You can check for third-party images from http links and other links on those web pages.
I see at least these images on the main index page (Tools > Page Info > Media):
*http://s3.adwatcher.net/burpsbibs/tracker.php?n=16&ref=&currurl=https%3A//www.burpsbibsandbeyond.com/index.php
*http://www.conceptdesignstudios.com/images/mom_audience_button.png

Since upgrading Firefox, it no longer accepts URLs in the URL bar - it works if I have a bookmark, a link or from History, but not if I enter or paste a URL.

Firefox 33.0.2 on Windows 8.1 64 bit. Since upgrading Firefox, it no longer accepts URLs in the URL bar - it works if I have a bookmark, a link or from History, but not if I enter or paste a URL and hit <enter>, in which case nothing happens at all.
I have found that issue reported for Ubuntu (https://support.mozilla.org/en-US/questions/1011935?esab=a&as=aaq) but not for Windows. The solution there to change the keyboard is not feasible since it's a laptop with a built-in keyboard.
I did not have this issue with FF 28 (I finally upgraded because I was getting BSODs) and I don't have this issue with any other Browser on same platform.
Any help appreciated.
Thanks.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Since upgrading to OSx 10.9, I cannot place my music for iPhoto slideshows. The only music that works is the Sample and Theme music that comes with iPhoto. Any idea of what to do about this problem?

Since upgrading to OSx 10.9, I cannot place my music for iPhoto slideshows. The only music that works is the Sample and Theme music that comes with iPhoto. Any idea of what to do about this problem?

In iTunes go File -> Library -> Organise Library -> Reorganise Library.
Then quit and restart iPhoto.
Credit to user keysandfood who figured that one out.

Since upgrading to v 4.01 I am unable to print from a .pdf opened in the browser. How can I fix this?

Since upgrading to v 4.01 I am unable to print from a .pdf opened in the browser. How can I fix this?
I can save the page, open in Adobe Reader and print. When in the browser the File - Print command does nothing. Printer screen does not open.
Windows XP, all updates installed.

Hi,
One thing to slow it down: low ink. Please check ink cartridges and replace if required.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Since upgrading to LION, stuffit doesn't work (get message Power Pc apps no longer supported) So, how to I unzip RAR files now?!?

since upgrading to LION, stuffit doesn't work (get message Power Pc apps no longer supported) So, how do I unzip .RAR files now?!?

Use the current version of Stuffit Expander.
(63916)

Since upgrading to the latest version, I am unable to listen to XM radio on-line and unable to remote connect to work. Please help.

Since upgrading to the latest version, I am unable to listen to XM radio on-line and unable to remote connect to work. Please help.

Hi
Are you still facing the same error ? If yes, are you getting this error everytime you are trying to export ?
Please try again and check.
This is basically a compilation error , where files are not converted into proper format correctly.
Thanks,
Sanjit

I upgraded today to lion but I cannot get my entourage calendar and contacts to sync

I upgraded today to lion but I cannot get my entourage calendar and contacts to sync

Hard to say with such sparse information. Do you have backups?

Since upgrade to iOSs 8.2 i cant get or send mail from my iPhone 6.

since upgrade to iOS 8.2 i cant get or send email from my Iphone 6.
I have tried apple support troubleshooting, deleting and creating new account, resetting network setting...nothing works, any gelp would be apprciated.Thanks

Just to clarify, are you saying that now you can't send email at all, or just while connected to Wi-Fi? (To test this, just turn your Wi-Fi off and use your Cellular network instead to send an email).
I know you have deleted/created accounts, but when adding the SMTP server is that being resolved by the iPhone okay?

Since upgrading my iPod touch 2nd generation to (4.2.1) it keeps closing itself down and I have great difficulty turning it back on. HELP

since upgrading my iPod touch 2nd generation to (4.2.1) it keeps closing itself down and I have great difficulty turning it back on. HELP

Hi lllaass,
unfortunately that didn't work.
I turn my iPod on by using the bottons on the top and the front, I get the apple logo, the iPod comes on, then goes off (battery FULL)
Had no problems until the upgrade !!!!
So sure it's the software and not the iPod itself.
Thanks

Upgrade to 2.1 broke exchange - cannot get mail?

Have version 1 phone with 2.1 software. exchange stopped working - cannot get mail.
i went as far as deleting and reentering the account information and still get the same errors. this is a huge problem. Please help

Hi,
I had been getting a the dreaded "Cannot Get Mail - The connection to the
server failed" error on my first generation iPhone (firmware version 2.1) when syncing e-mail with an Exchange server. After many troubleshooting steps I found the problem was the size of the inbox (9K messages). After archiving older messages into folders the iPhone could again sync.
I hope the helps others.
BMc

When I try and launch Firefox, I get this error message A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help?

When I try and launch Firefox, I get this error message >A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help? I thought if I were to completely uninstall and re install it might help, but I cannot seem to find instructions to do this....

See [[Firefox is already running but is not responding]], the image shown in that article is the Windows equivalent of the error message that you are receiving, but the information relates to the Mac.

I have upgraded my iPhone 4s to iOS7. Now my podcasts I have added to ITunes and synced with iPhone do not open. When I touch the screen like in the old iOS6, nothing happens.

I have upgraded my iPhone 4s to iOS7. Now my podcasts I have added to ITunes and synced with iPhone do not open. When I touch the screen like in the old iOS6, nothing happens. What is the solution?

Hello irish3kr,
You may need to download and install the Podcasts app.
About the Podcasts app for iOS
http://support.apple.com/kb/HT5295
Cheers,
Allen

Since upgrading Firefox in May & June, I cannot get certain "bookmarks" short cuts to email site, and trouble with facebook. Can you advise.

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