Since upgrading my Macbook pro with Yosemite, I have problem with my Xerox Work Centre 3045 - the printer works normally but it does not recognise the scanner, can you help with this?
Since upgrading my Mac book pro with Yosemite, I have problems with my Xerox Work Centre 3045 printer. The printer works normally but it does not recognise scanner, I can not scan anything. Can you help?
Open Disk Utility and select your hard drive, then Repair Permissions, it will probably return a very large number of errors, primarily printer and library errors, so run it a second time. Then restart the MacBook Pro. If it still will not scan, try using Image Capture from Finder > Applications and see if that will work. If not, contact Xerox about updated drivers.
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when i try to download the software onto my mac, i receive a message saying that safari cannot open the specified address as OS X does not recognise the internet address starting with "aam". Please please can someone shed some light on this, its driving me MAD!!!
Try and download the Desktop Application First before trying to install any other Adobe Product. The link for AAM is Safari looking for Desktop Application in your machine.
Creative Cloud Help | Creative Cloud for desktop -
I cannot install the trial for Acrobat XI Pro. The file downloaded fine, but it does not open. What can I do?
For Windows:
http://trials2.adobe.com/AdobeProducts/APRO/11/win32/AcrobatPro_11_Web_WWMUI.exe
For MAC:
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ACROBAT XI -
What do I do now to restore without looking all my data, photos and settings?
Did you do a backup before you did the iOS update. You should always do this in case of problems. Otherwise your data/files my be lost.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808http://support.apple.com/kb/ht1808
Cheers, Tom -
My Parallels program is now not working since upgrading my MacBook Pro to OS X Mountain Lion. I was wondering if there is a solution to getting this working again?
You just need to update it to the latest version. See:
http://kb.parallels.com/114449 -
I am looking to upgrade my macbook pro 13". I have a new logic board and have searched for the spec on this i.e. hdd size and ram. will my 2009 screen work with an updated graphics card ??
Sounds just like what was happening with my Alum MB. I took it in and they replaced my battery. It seems to be ok now. I don't know what it is, but my battery was fine before 10.5.6 and the same timeframe of the firmware updates when they came out.
My battery health was jumping around but was fine before all of this happened. Unfortunately at 381 cycles I don't think you have much chance of getting the battery for free. Perhaps you can complain about the battery saying it was fine until 10.5.6 or whatever. Not sure when your computer was made, but perhaps you are eligible for this program: http://www.apple.com/support/macbook_macbookpro/batteryupdate/ -
When I upgraded my macbook pro to yosemite I lost my time machine connection. How do I get it back?
When I upgraded my macbook pro to yosemite, I lost 'the connection' to my time machine. How do I get it back?
MacBook Pro
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hello applecare can you help with the macbook pro i did the update the last one and safari doesn't open anything .. what should i do ?
Hello John...
You may have a Safari third party add on installed that was compatible with the previous version of Safari but not 5.1. Try troubleshooting > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
FYI... this is a user to user forum. If you can't resolve the issue, information for contacting AppleCare here. -
I bought my macbook pro this morning. When I turned it on it led me through set up with voice over. I finally quit VO but my pointer is not working. It moves but does not open anything. Can anyone help?
ladislavfromcygnet wrote:
Thank you Shootist007. I cannot do even Update now. I probably should have spent the same amount of money on a new IMac!
No not really. If this is a brand new Macbook Pro take it back for a refund. Apple has a 14 day No Questions Asked return policy for Full refund.
Take it back, get the Full Refund (DO NOT LET THEM TRY TO FIX IT. YOU BOUGHT A NEW COMPUTER NOT ONE THAT HAS BEEN WORKED ON OR NEEDS TO BE FIXED) and then decide whether to buy another Macbook Pro or the iMac. Or you could return it, get the Full refund and buy some other brand computer. -
I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?
For some reason OS X disks (whatever edition or flavors) that are supplied with Apple products only seem to contain a limited knowledge of available hard drives on the market at the time of thier publishing. This (rather opportunistically) creates a "Best Before" stale-OS X-software-copy situation where upgrading to or replacing a defective internal SATA hard drive with a newer, better or larger one is a largely hit and miss affair.
If you buy the latest and greatest disk drive available for any older Mac you are likely to run into unresolvable problems making a clean re-install of your own, old edition or flavor of OS X onto any newer or larger hard drive since the OEM (gray) "OS X Install Disks" that Apple supply with retail products seem to contain only time-sensitive lists/mapings of then-known target drives that the Drive Management Tool in the then-published old "Installer Software" will support.
Presumably new (colorful "X") retail versions of OS X (10.whatever.whatever) also contain time-limited Installers with limited knowledge of and adaptability to/compatability with a limited number of old hard drives then kicking-around on the market.
This is especially a problem nowadays since the countless "puny old" hard drives that have been on the market are largely obsolete in a few months time, as manufacturers continue to produce larger and cheaper units, discontinuing older puny products... So if your drive fails you need an exact old (or similar familial) replacement drive for your "backup copy of OS X" to do a fresh, clean OS X re-install. Otherwise you need to purchase a new retail version of OS X, since yours is now effectively obsolete. Purchasing an old, puny drive to re-install your version.flavor of OS X to avoid buying a new version of OS X is a rather false economy.
If you still have a working old hard drive with your old polluted 10.version.flavor of OS X still working on it you apparently must clone it with Time Machine or the newest version of Disk Utility (disk image copying) to most newer, larger drives, and a clean reinstall to such new hard drives is not possible. -
I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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How do I back up the calendar and contacts from my iPhone5 to my new macbook pro(10.8.3)? I have backed up the phone, but it does not transfer the calendar or the contacts. If I check them in the sync area and then back up the phone again will they transfer or be erased? I am a bit gun shy since my previous macbook pro committed suicide and I lost a ton of info there.
Copy everything from your backup copy of your old computer.
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I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectedly. iTunes microsoft word all of them quit unexpectedly. Help!
Exact same problem with my 2010 MBP 2.4ghz 4gb ram 10.6.8. iTunes said update was needed, Software Update ran with various updates including a security update, truthfully didn't pay much attention, I always install the Apple updates. After the restart it took 3-4 times longer than normal to get to the login screen, same to get to the desktop but I'm familiar with that occurring on update restarts. Unfortunately it got worse from there. Performed a full shutdown and startup. Same long boot. After the desktop finally loads every mouse button press received a 2 minute beachball. I use menu-meters and both processors are under 10%. Waited a few minutes for disk utilities to launch, repair permissions estimates 3 hours for a typical <10 minute process. Activity monitor shows nothing over 10% CPU most of the time however ReportCrash pops to the top often. Any suggestions would be greatly appreciated. BTW zero problems until this update.
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I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.
Go to Finder > Preferences then select the General tab
Make sure External disks is selected. -
I have iPhone 6, 8.3. I cannot use bluetooth at all from my device, even to connect my macbook pro. I did all the recommended trouble shooting such as reboot and reset network settings. but it does not recognise any bluetooth device. Pls help.Thank you.
See iPhone BT profile on what can be connected/paired:
iOS: Supported Bluetooth profiles - Apple Support
And BT troubleshooting:
iOS: Troubleshooting Bluetooth connections - Apple Support
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