Since upgrading to 10.9.4 dvds will not load

After upgrading to OS X 10.9.4 onto my 2011 iMac, I tried to load a DVD. It whirled around and then got stuck. It took me about 3 hrs to finally get it unstuck. Now it will not accept DVD's at all, just whirls them around and pops them out. CD's it will take. I then upgraded the software for 10.9.4 and tried again. nothing. I want to install Photoshop and can't get the install disc to run. I'd appreciate some ideas. Nanci

I insert a DVD+RW with a film on it. DVD player open and I can see the film
I change in the preferences system/CD&DVD the settings for "When I insert a DVD", from open in Finder to ASK
I insert a blank DVD-R, The Finder ask me what I want - I answer Open in Finder.
I saw the DVD in the Desktop, copy a folder of .jpg
Hit Burn, and receive this

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Since upgrading to Mavericks entered calendar settings will not stay applied. Help Please!

Since upgrading to Mavericks my entered calendar settings (alerts specifically) will not stay applied. I am using the calendar that came installed on my MacBook Pro w/retina display. This is an important issue for me. I need my calendar and scheduled reminders. I can enter an appointment which stays in place but when I enter an additional reminders and click the "apply" button the reminders I entered simply disappear. The appointment stays but the reminders do not.
Thank you!
Steve

Thx for the star, but Barney-15E is more helpful to you.
Show him some love too
When you repair the permissions also repair the 'user permissions' too…
http://www.macobserver.com/tmo/article/how_to_resolve_user-level_permissions_iss ues_mac_os_x/
The paragraph below the image explains how to do it in 10.7, Mavericks is similar. Don't fear the Terminal, it's just a shortcut to the reset tool that Apple hid.

Since upgrading to Firefox 36, preference panes will not open properly

When I open Firefox preferences, the only tab that opens is GENERAL. All the others (Tabs, Search, Content, Applications, Privacy, Security, Sync and Advanced do not open. The window is too small to view any of the content, "maximize" does not work, and the window cannot be resized.

I installed No Squint, but all it does is change the size of the font. This is easily accomplished without any add-ons at all (by using the plus or minus sign with the command key). What I am trying to do is change the font on webpages - from Times Roman to Helvetica. But this seems an impossible task.
I am grateful for your help but it amuses me that whenever something goes wrong immediately following an upgrade, I am told I must have corrupt files. Could the problem not be with the upgrade itself? In future I will wait until all the bugs are ironed out and considerable time has passed before installing a new Firefox version.

TS3276 since upgrading to 10.9.2 mail will not recognize my password

since upgraging to 10.9.2 mail does not recognize my password any help is appreciated

Hello there, offutt21.
The following Knowledge Base article offers up some great information on troubleshooting mail:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

The installation dvd will not load

My Mac will not read the dvd to install elements 12. It reads other dvd's but not this one.

southernroseranch
Please excuse the question, but I do not want to take anything for granted.
When you purchase Premiere Elements 12, it comes with 2 discs, one for Windows and one for Mac.
Any chance that you picked up and are trying to use the Windows disc in the Mac computer?
If not, then try downloading tryout installation files for 12 from the following web site and then insert your purchased
serial number during installation.
Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
Be sure to read and carry out carefully the web page's "Note: Very Important Instructions" otherwise you will end up with
an Access Denied message.
Please review, consider, and then let us know the outcome.
Thank you.
ATR
Add On...What Mac operating system are you using?

HT2573 I can't get safari to load the apple express lane web page post mountain lion upgrade ? Other pages now also will not load

Post the lion upgrade safari will now not load some pages....apple express lane start page for one....other secure sites such as web payments sites too. Also I can not get AirPlay mirroring on safari.....which works fine on the ipad.
I have tried downloading and installing the update twice....no change.
Any ideas !
Thanks
Ep

Followed a thread on one of the other message boards and fixed it....by reinstalling Rapport. now seems to work fine.
ep

Since "updating" to 3.6.12, FF will not load.

I was trying to register my Gramin. I allowed the communicator plugin. I restarted FF. It went to the same set up screen. I hit "allow" again, restarted, same result. After that, I noticed there was a message on their screen saying that some older versions of FF will not work, needs to be updated first. So I did that. I updated it to 3.6.12. I closed FF, did everything it told me to do and NOTHING. It won't load my homepage (or any page) completely. The green bar is at about 1/3 of the way. I have to go to the task manager to end the process. We have another computer. I was able to register the Garmin on it, using FF (3.6.12 version), with absolutely no problems. So it's not the Garmin. Help! How do I fix this or get the last version I had??? Thanks.

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

Since upgrading to FF4, my Google toolbar will not autofill. How can I fix this?

In FF3.6, Google toolbar autofilled. Now in FF$ it doesn't any more. Is there a FF alterntive or can I fix this? (Windows XP.)

i also have an external mouse and keyboard hooked up to it.. future shop suggested resetting the macbook. but i cant figure out how to do that.

Blank DVD will not load so that I can burn to it

Hello,
I have been trying to burn playlists in itunes onto a blank dvd. I can burn CDs, but when I try to insert a blank DVD, it checks media and spits it back out. Neither will my MAC show the blank dvd on my desktop when I insert it outside of iTunes. I have an internal DVD drive and an external one....same story!!??
The very last time I tried to burn a DVD in iTunes, it started, but then I got some strange message about the spool running out?? I've never seen it before.
I have verified and repaired my preferences. Any ideas as to what could be wrong?
Thanks,
John

John,
what kind of DVD? Plus or Minus?
If using Plus media try to switch to Minus.
btw. what kind of drive came with your Mac?

CDs work fine DVDs will not load

My iMac will load and play CDs fine, but when I put in a DVD to watch a movie it spins for a minute or two then ejects the disc. I tried multiple discs and tried them in my iBook (which all discs worked fine in) Any ideas? Is there a way to check and see if the drive is bad or something?

I concur. Sounds like the DVD laser got dirty and/or the head mechanism got broke.
One thing to watch out for with optical drives such as these is following this article:
http://support.apple.com/kb/HT2446?viewlocale=en_US
Corrolary, don't use sticky labels on optical discs. They can tear and get into the mechanisms. Don't write with sharpies or other pens either, use jewelcases to store discs safely and jewelcase inserts to identify the contents of the disc.

ILife '08 CPU Drop In DVD will not load

Hi,
I have a MacBook Pro (OSX 10.5.8) and after reinstalling my OS, I tried to reinstall iLife '08 using the drop in DVD included with the computer. The disc is inserted, spins for a while, then ejects without any message... How can I get this software reinstalled? Does this DVD actually function as an installer (Why else would I have it?) I do not have another mac available to test the DVD with, but here are my computer specs if you need them:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B07
HL-DT-ST DVDRW GSA-S10N:
Firmware Revision: AP09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds

drop-in DVD? please clarify what you mean by that. do you mean the drop-in dvd that came with your computer in addition to the original tiger install disks? such disks were included with computers that came out around the time leopard was released. ilife is not present on such drop-in disks. or do you mean the original grey install disk that came with your computer?

CD/DVD will not load

Just tried to load a new printer CD into my new I-MAC and it won't load. You can insert the CD in more than half way and wait and it won't load. I can verify that it did work because I had to reinstall 10.5.6 after the original was corrupted after being automatically "updated" by apple and then losing access to several functions. Any way to test if drive is functioning? I read an existing posting about inserting the diagnostic disc and see the results. Can't do that here because CD drive doesn't work. This is my fist chat and wonder if there is a chat room with a Apple Tech available anywhere? Any help is appreciated. Thanks.

If the drive is not accepting the disc into the drive, it sounds like a hardware problem. Make sure you have tried shutting down (powering OFF) the Mac and then restarting, if you have not done so yet.
You might also try this procedure to reset the SMC (power management)
http://support.apple.com/kb/HT1543
You can contact Apple Tech Support through this page
http://www.apple.com/support/hardware/

Since upgrading to Firefox 27.0 some webpages will not load when I click on them. It gives me a message saying that Firefox can't find the server.

Since upgrading to Firefox 27.0 some webpages will not load when I click on them. It gives me a message saying that Firefox can't find the server. I have to click the link several time before it will load and sometimes when they do load it does not show the page right. It is like the HTML is messed up or something. I have tried everything I can think of. I started in safe mode, still did it., I removed add-ons, still did it., I reset Firefox and still did it., I completely uninstalled Firefox and re-installed Firefox and it still does it. I have tried Malware Bytes Anti-Malware scans and Avast boot-time scans and found no malware or viruses. I have found that those websites open the first time with no problems on my IE9 and they used to do so in Firefox 26.0. I'm at my wit's end. The website links are in my bookmarks and are used all the time so they are trusted and my avast is set to allow them. They range from news websites to gun websites and everything I have read says that Mozilla does not filter those unless something has changed recently.

Try this as a first step; 
Clear the Cache '''''Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"''''' 
and 
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If there is still a problem,
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
While you are in safe mode;
'''''Firefox Options > Advanced > General'''''. Look for and turn off '''Use Hardware Acceleration'''.

Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty.

Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty. It now has a blank bar under the launch pad and no matter how many times I try re-downloading it or restarting my computer it does not work. I use too play starcraft and other games on this computer although new patched/updates have made it that I can no longer do that now. Really frustrating having to deal with this especially after buying this computer upfront and now out of warranty.

Go to your Applications folder and find a file called "Install OS X Mavericks". Send it to the trash and delete it. Then try the download again.

Since I upgraded to OS 6 my ipad will not connect to my WiFi

Since I upgraded to OS 6 my ipad will not connect to my WiFi unless I am right next to it. if i walk more than three feet away it looses connection. I have tried the brightness, resetting the network settings, changing the channel on my router...help. I have century link in Phoenix arizona. modem/router is a
ZyXEL - PK5000Z. It seems to work ok on my work wifi.
My iphone and netbook work perfectly with it. I do have an upgrade to the software on my iphone, but I fear that will loose wifi as well.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Since upgrading to 10.9.4 dvds will not load

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