Since upgrading to 5, Firefox is not recognising, or using, Trusteer Rapport; Why?
I have Trusteer Rapport installed. It has been recognised by Firefox until now. I wish ti continue to use Trusteer Rapport. It os not not showing up when I log in to sites.
I have Trusteer Rapport installed. It has been recognised by Firefox until now. I wish ti continue to use Trusteer Rapport. It os not not showing up when I log in to sites.
Similar Messages
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After upgrading to 27, firefox will not start. Saw an error message during the upgrade process but cannot remember.
Tried to run firefox.exe -P but receive error message:
XML Parsing error: undefined entity
Location: chrome://mozapps/content/profile/profileSelection.xul
Line number 18, Column 1:
<dialog
^
Running on Windows XP SP3. No problem whatsoever before upgrading to 27. Sending this from Chrome as I cannot open Firefox at all.Thanks jschaer2000: after starting it once in safe mode, I closed Mozilla and tried several restarts in normal mode. So far, all worked:-)
Thank you very much again.
Still the automatic update process bothers me: it took me several days to discover the reason to the malfunction, since when I removed the problematic version from Add and Remove Programs, I didn't pay attention at first that it was another version, not v26 which I installed from my folder.
In addition, I like to save the installation files before I run new programs and if I didn't have v26 exe file, I couldn't have operated Mozilla at all. Not that it was fun to remove and install again each time v27 didn't react, but it was better than nothing, I still prefer Mozilla over its competition. -
Since upgrade to 22, Firefox hangs opening multiple tabs.
Since upgrading to 22, Firefox hangs or does not respond when loading new tabs and when trying to open toolbar items. This happened IMMEDIATELY after upgrading. Here are all the Windows 7 forced closure reports:
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: c3a0
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: c3a02f3efdb1c666bd860239dde3bae3
Additional Hang Signature 2: 689c
Additional Hang Signature 3: 689c6b7f7594a853f49895cf59ca57fd
Additional Hang Signature 4: 2116
Additional Hang Signature 5: 21166a8535ac80b6deff1afdeee37d47
Additional Hang Signature 6: 4385
Additional Hang Signature 7: 43851b8b85b65f9513af715fcf1114a0
Extra information about the problem
Bucket ID: 50
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: 9e56
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 9e562a27b771d99154019ea569a46d0e
Additional Hang Signature 2: d0c0
Additional Hang Signature 3: d0c0692660c27554eeaf5d41ecd799db
Additional Hang Signature 4: 42f7
Additional Hang Signature 5: 42f78964b203f633054c3fd8f9621831
Additional Hang Signature 6: 44d9
Additional Hang Signature 7: 44d9925b6cf4a1bbb9b81bac0cb748bf
Extra information about the problem
Bucket ID: 50
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangXProcB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: 2327
Hang Type: 128
Waiting on Application Name: ccsvchst.exe
Waiting on Application Version: 0.0.0.0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 2327cb938cb2068cda6e7dc3b043fc06
Additional Hang Signature 2: c83f
Additional Hang Signature 3: c83fb78d799d20671cefede5d668efd1
Additional Hang Signature 4: 2327
Additional Hang Signature 5: 2327cb938cb2068cda6e7dc3b043fc06
Additional Hang Signature 6: c83f
Additional Hang Signature 7: c83fb78d799d20671cefede5d668efd1
Extra information about the problem
Bucket ID: 50
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: 2834
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 2834707dbd157960c945821a97e3c291
Additional Hang Signature 2: 7569
Additional Hang Signature 3: 756980ca280147c6d8abb902b846ded7
Additional Hang Signature 4: 05c7
Additional Hang Signature 5: 05c7354512bc9155b37d0e8d9257620b
Additional Hang Signature 6: b0cc
Additional Hang Signature 7: b0ccb11c8559394de9f758ec4373e042
Extra information about the problem
Bucket ID: 50
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: c3a0
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: c3a02f3efdb1c666bd860239dde3bae3
Additional Hang Signature 2: 01d8
Additional Hang Signature 3: 01d8e8611a9d493f346024a819b9bf89
Additional Hang Signature 4: 292d
Additional Hang Signature 5: 292d78ab424a8fff2145810b8ce284b4
Additional Hang Signature 6: 4747
Additional Hang Signature 7: 4747c13990f2827a1ed7e1f86c180e22
Extra information about the problem
Bucket ID: 3725148922
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: 3d68
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 3d6829073a2e909d8e50fd1444c41e3a
Additional Hang Signature 2: 34ee
Additional Hang Signature 3: 34ee7149e0db90dec9c69f10ffa1ac91
Additional Hang Signature 4: 8404
Additional Hang Signature 5: 8404bf1617d06780b99e939965c3ba8a
Additional Hang Signature 6: efda
Additional Hang Signature 7: efdacf98dac1d6a57b06f7292aa22cdd
Extra information about the problem
Bucket ID: 50
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: 2834
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 2834707dbd157960c945821a97e3c291
Additional Hang Signature 2: 796a
Additional Hang Signature 3: 796a62584c242d921e9631511df1170d
Additional Hang Signature 4: 292d
Additional Hang Signature 5: 292d78ab424a8fff2145810b8ce284b4
Additional Hang Signature 6: 4747
Additional Hang Signature 7: 4747c13990f2827a1ed7e1f86c180e22
Files that help describe the problem
AppCompat.txt
WERInternalMetadata.xml
firefox.exe.xml
memory.hdmp
minidump.mdmp
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: c3a0
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: c3a02f3efdb1c666bd860239dde3bae3
Additional Hang Signature 2: 3623
Additional Hang Signature 3: 36238eeb87226b007fb20f38928d634c
Additional Hang Signature 4: 24e9
Additional Hang Signature 5: 24e9e8745992237cbdd3146bccdae6f3
Additional Hang Signature 6: 5cad
Additional Hang Signature 7: 5cad470c56cc1461c69c8f646b249e70
Extra information about the problem
Bucket ID: 3725148922Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
Since updating last time Firefox will not open new tabs unless I right click on a link. It won't open them via file or the tab at the top of the brwoser or usinf ctrl + t. Anyone know how to fix this?
I can press ctrl for a new tab but otherwise a new tab does not open. I actually need help regarding this new Synch which apparently will be in Firefox automatically in an upcoming version so I am asking how that will synch with people who use LastPass-of course because I use this very successfully and really am not eager to change the set up that I have in place at this time.
I have read through endless FAQ trying to find anyone else who has this question or concern but have found nothing. Can you please tell me how that service will get along with LastPass which does basically the same thing as Synch-it is probably spelled wrong as it looks wrong to me but if I click back to where this issue began, I will lose all of this question so please respond for the upcoming service synch. -
What has happened to the iPad 2 finger select and drag technique?
Since upgrading to iOS7 it does not work?
I used this all the time to select multple images, approx 75 from an SD card containing 1000 images. Its painful indvidually selecting the imagesWhat would you like us to tell you? If it doesn't work, there is nothing that we users can do about it.
Please submit your feature request to Apple at this link: http://www.apple.com/feedback -
I am running a 7 year old MacBook Pro 15. Since upgrading to Yosemite I can not run my airport express' without having to reset each of them every time I wish to use them. I did not have this problem with Mavericks OSX. Does anyone know what the problem is and is there a fix?
See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details. -
Firefox does not sync the bookmarks icons. Why?
Firefox does not sync the bookmarks icons. Why?
Having the same problem. Uninstall and reinstall did not help. Is there any progress on this? I'm using the latest android OS, and sync is working just fine on my other devices. The android phone is syncing my tabs but not my bookmarks.
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Firefox will not let me use the mouse to click on a product so i am having to use the tab key. Please help me to be able to use my mouse to click the box.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
The address bar in firefox will not let me use down arrow in menu boxes or in the url bar. Usually if I click on the down arrow in the url bar, my most common websites pop up... now it won't show me them...
It is also happening in any website I use via Fire fox. I don't have this problem with windows or Internet Explorer. Even the down arrow box below this.. asking "this happened" won't let me see the choices.. it just flashes by.Make sure that the Location Bar is not set to "Nothing": Tools > Options > Privacy > Location Bar: When using the location bar, suggest: History,Bookmarks,History and Bookmarks
See [[Smart Location Bar]] -
Indesign cs3 will not launch.. (I don't use Trusteer Rapport)
I am running Vista ultimate 64bit. For nearly 2 weeks I have not been able to get Indesign, dreamweaver, illistrator, etc. to open.
When I click InDesign and I get the glowing circle for about a second, then it just stops. I do not use Trusteer Rapport and I have tried to re-install but ID and Dreamweaver, etc. still won't launch. Please help me before I lose it!
I called Adobe yesterday, after being on hold for 35 minutes and another 20 minutes of getting registered some foreign guy told me since I was using cs3 I had to purchase a contract for $40 just so they could help me. since they only offer support for cs4 or some ****.Anything in the event log?
Try running this command from Run: “regsvr32 jscript.dll” with the space, but without the quotes. Sometimes javascript isn't properly registered at manufacture. It won't hurt anything to do this again.
I don't like to tell people to reinstall, but it might be the thing to do in this case. Did you let the installer use the default directory? That's very important on Vista 64.
If you decide to reinstall, uninstall, then run the clean script (Using the new CS3Clean Script) and reboot without any antivirus or spayware scanners, no IM, no browser toolbars, and nothing else you don't absolutley need before running the installer again. The CS3 installer was prone to errors. -
Since upgrading to v4, firefox reopens all tabs that were open when it was closed.
Firefox 3 always opened with just my seach home page, even if several tabs were open when I closed the browser. Now since upgrading it remembers all my open tabs and reopens them when firefox loads. I've checked my settings and it is set to "Show my homepage". I have even changed the setting, closed the browser and set it back, but it still keeps opening all the old tabs.
How can i stop this, it is driving me insane. :)This can happen if Firefox didn't close properly the previous time.
Does this still happen with browser.sessionstore.max_resumed_crashes set to 0 as that should bring up the about:sessionrestore page to choose which tabs and windows to restore?
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
Rename (or delete) the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible). -
Since upgrading 4s to ios7 apps not working freezing
Since upgrading 4s to ios7 phone & apps not working.Freezing & closing and phone is much slower? Want to go back to 4s never had problems with it. Help!!!
Hey Sk a
Check out the article below for troubleshooting issues with the apps that you have downloaded from the App Store.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Hey
I have been experiencing a problem on my HTC one x where images downloaded through firefox for android will not behave properly in my phone. Attempts to attach pictures to text messages are met with a pop up saying "unable to attach media".
Inspecting the details of these pictures in the gallery app showed that the file type field is blank (hence being unable to attach it to a mms, another symptom is that gifs display as a still image of the first frame of the gif).
Inspecting these pictures using a file browsing app shows that they all have the correct extensions for their file type. Renaming the pictures (without changing the extension) within the file browser seems to fix the problem - their file type shows up correctly within the gallery app, pics can be sent via mms and gifs become animated.
I am only experiencing this issue with firefox, the same images downloaded with different browsers all work perfectly - i dont have to rename them to get my phone to recognize them properly.
The problem may have something to do with the method that firefox uses to download files - every file i have downloaded using other browsers shows up in my phones stock "downloads" app, while files downloaded through firefox do not (it keeps its own list within the app itself)
Any ideas as to the cause of this problem?Talked with a co-worker. This is https://bugzilla.mozilla.org/show_bug.cgi?id=842037
The workaround is to long tap on the image and select share and then choose message. -
i click on the firefox icon and nothing happens, i tried to uninstall it before and it does not work. i tried to update it, it didn't work.
Hello everyone.
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start
In any case, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author. -
About two days ago I noticed that when I tried to access certain websites using Firefox I always got this error message; "The connection was reset". I initially thought it was a problem with my isp before noticing that the network was fine on my phone and iPad. I then attempted opening the same links that brought up the error message on the TorBrowser and it worked perfectly.
Basically the only website that works on my Firefox browser right now is Google but if I do a search on Google and then click on any link that comes up as a result I get the same error message, "The connection was reset". I can also log into my gmail account but I cannot access any other website including Feedly, Tumblr, Twitter, Yahoo, Wordpress, Blogspot, even though they work fine on my other browser.
I cleared my cache and cookies, wiped out all the browsing history but the problem persisted so I uninstalled Mozilla Firefox and reinstalled it. The problem is still there. I checked the proxy settings, I went through all the solutions on this page https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?esab=a&as=aaq and still nothing. I am not sure what the problem is here but any solution will be much appreciated. I have used Firefox for years now and I am not really comfortable using another browser.
I use a Macbook OS X Version 10.9.4 and the latest Firefox 32.0.1Create a new profile as a test to check if your current profile is causing the problems. <br>
See '''Creating a profile''':
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem <br>
'''Profile Backup and Restore'''
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
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