Since upgrading to FF4, it starts in Safe Mode. How do I remedy this?

Firefox 4 now starts in Safe Mode every time I open it. Tried rebooting, doesn't help. HELP!!

Hi,
Unfortunately we had a data base error today and lost some user accounts when we had to go back to our backups. If you have started this thread, your's is one of those. Since we can not recreate your account, please sign-up for a new account here to reply to the forum messages:
https://support.mozilla.org/users/auth
You can use the same username and email address as before. We are very sorry for the inconvenience.

Similar Messages

  • Most of my folders have disappeared inlcluding inbox 30+ folders return when in safe mode How do I fix this

    First time situation occurred folders started to disappear as i read messages TB 31.5.0 win 7 pro 64 bit
    Thunderbird user forever got into safe mode and disabled all add-ons - now all folders are visible and all content is accessible back to 2009 used mozback so I have backup restarted TB and back to 3 folders. Inbox gets created with the new emails that arrive. Filters send email to one of the visible folders 'Travel' When you open 'travel' all emails 23 unread are accessible. Go back into 'safe' mode and all folders and emails are present
    Thanks

    ''Scotty2015 [[#question-1051017|said]]''
    <blockquote>
    First time situation occurred folders started to disappear as i read messages TB 31.5.0 win 7 pro 64 bit
    Thunderbird user forever got into safe mode and disabled all add-ons - now all folders are visible and all content is accessible back to 2009 used mozback so I have backup restarted TB and back to 3 folders. Inbox gets created with the new emails that arrive. Filters send email to one of the visible folders 'Travel' When you open 'travel' all emails 23 unread are accessible. Go back into 'safe' mode and all folders and emails are present
    Thanks
    </blockquote>
    no extensions , no addons uninstalled thunderbird, deleted all TB folders then rebooted win safe mode and ran Malwarebytes - no malware, rebooted normal windows and downloaded fresh version of TB reloaded profile using mozback. Still the same TB loads showing 3 folders no inbox and should be 2 accounts. Change to safe mode in TB and all files are present and 2 inboxes
    i am not losing data just can only see emails when in TB safe mode. What TB profile files could be contaminated?

  • I changed Java settings and now Firefox crashes as it opens, even in safe mode; how can I fix this?

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    Hi pternagy,
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    * http://kb.mozillazine.org/Prefs.js_file
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    *[[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_finding-your-profile-without-opening-firefox]]#w_finding-your-profile-without-opening-firefox
    * http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
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    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
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    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
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    Did this fix your problems? Please report back to us!

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    I'm having issues with my gmail accounts in Mail since I upgraded to OS X Mavericks. All the mails start downloading again! How do I correct this so that only the new mails in these accounts get downloaded?

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  • Firefox crashed and now will not start. Cannot create new profile or start in safe mode because Mozilla Crash Reporter appears and will not restart.

    Browing the web, Firefox crashed. Typical "this is embarrassing" window appeared and I could choose to restore or start new session. I tried to restore, and nothing happened. Mozilla Crash Reporter appeared, the option to quit Firefox seems to work but restarting just brings back the Crash Reporter. I tried uninstalling and reinstalling Firefox, but Crash Reporter persists. I tried looking through your articles on crash on startup, but I cannot open Profile Manager, nor start in safe mode, nor anything else, with that Crash Reporter popping up. I can't give you a crash ID as I can't type anything into Firefox address bar if I can't open the program. I'm running Windows 7 starter edition on a netbook. Honetly really only use Firefox on this machine, so help would be appreciated! Thanks.

    Maybe you did't understand my previous statement. There are no crashes in FF 3.6, There is no previous evidence FF 14 was ever here, I completely uninstalled all trace of Firefox, no app data, no preferences, no cache. I will upgrade to FF14 so I can send IDs,
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    Crash ID: bp-fa9da320-92dc-47f7-afff-33e702120718
    AdapterDeviceID: 0x2a02
    AdapterVendorID: 0x8086
    Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:14.0.1
    BuildID: 20120713134347
    CrashTime: 1342655269
    EMCheckCompatibility: true
    Email: [email protected]
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1342655256
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    StartupTime: 1342655256
    Theme: classic/1.0
    Throttleable: 1
    URL: http://www.mozilla.org/en-US/firefox/14.0.1/whatsnew/?oldversion=rv:1.9.2.13
    Vendor: Mozilla
    Version: 14.0.1
    This report also contains technical information about the state of the application when it crashed.

  • Firefox crashes at start in Safe mode - On ONE user account ONLY

    Firefox crashes at start in Safe mode - On one user account on PC only
    I have done everything on Firefox crash checklist
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    So no nothing in further support? See below
    https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_check-to-see-if-the-crash-happens-in-safe-mode
    '''Get help fixing this crash'''
    Figuring out the cause of a crash can be difficult. If you've tried the steps above and can't get Firefox to stop crashing, the steps below will show you how to collect information about your crash so our volunteers can help you.
    1. In the Firefox Location bar, type about:crashes and hit Enter. A page listing submitted crash reports will appear. '''NO START so no Firefox Location bar'''
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    3. Click this special link to ask for help with your crash.
    Note: This link is only valid for help with crashes.
    '''I have done this but can not find my question nor any answer neither. So what is next step to find support help?'''

    Hi Max,
    Congratulations, at least you made a stab at solving the problem. I think a lot of users used to glance at that KB article ([[firefox crashes]]) and give up trying!
    Hopefully the crash instructions will be further modified soon, (some of us consider the following is an [/kb/Firefox%20crashes/discuss/1855 omission] that needs correcting) have a look at this article for an explanation of how to get the crash ID from your OS even without using firefox:
    * http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
    The XP OS is likely to use smoke and mirrors to make it look like you have a totally
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    If you create a new clean profile in that account hopefully it will solve the crash problem, you can then address the issue of copying settings, bookmarks. passwords etc back. BUT before attempting that ensure that you disable all plugins, ([[safe mode]] does not disable plugins) if you have not already done so. Some plugins may not show up in Firefox's list, you may need to look at the OS program lists.
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    See also
    * [[troubleshooting plugins]]
    * [[firefox crashes when you open it]]

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  • Downloaded Firefox yesterday. Every time I open the Firefox browser, it starts in Safe Mode even though I have shut down and restarted my computer several times

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    I downloaded the toolbar. When I was done using the computer, I put it to "sleep." The next time I "woke" the computer and went to Firefox, the toolbar was gone. When I downloaded the toolbar again, I got a box in the upper left hand corner of the screen stating Firefox BLOCKED the toolbar, and did I want to allow it. There was NO option to allow always-it's just a one time deal. When I shut down for the day, I expected it to remain, but no-next time I fired up firefox, NO TOOLBAR. I pulled up Inbox dollars again, clicked on download toolbar, got the box stating it's blocking the toolbar, etc, etc, etc. Unless Firefox upgrades daily, or in some cases, several times in one day, I'm going to stick with my description that the toolbar magically disappears EVERY TIME I OPEN
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  • After updating Firefox, it wants to start in safe mode, when you click reset & restart it starts and runs fine, how do I make it stop opening in safe mode?

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    == This happened ==
    Every time Firefox opened
    == I updated Firefox

    See: http://support.mozilla.com/en-US/kb/Firefox+is+stuck+in+Safe+Mode
    Your Firefox 3.5.9 is 2 versions behind. The current version is Firefox 3.5.11 which includes several security updates. In addition, support and updates for the Firefox 3.5.x series is planned to end in August 2010. Consider upgrading to the latest version Firefox 3.6.8:
    Download Firefox 3.6.8 here: http://www.mozilla.com/en-US/firefox/all.html
    See:
    http://support.mozilla.com/en-US/kb/Installing+Firefox
    http://support.mozilla.com/en-US/kb/Updating+Firefox

  • I don't have my navigation bar at all. I tried to start in safe mode but I never get the dialog box the y say you should get to reset to defaults. Help?

    i don't have my navigation bar at all. I tried to start in safe mode but I never get the dialog box the y say you should get to reset to defaults. Help? I have even uninstalled and reloaded firefox
    == This happened ==
    Every time Firefox opened
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    <u>'''Can't see the Menu Bar'''</u> (File, Edit, View, History, Bookmarks, Tools, Help)?
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    ''(~~red:Linux & OSX see~~: [[Menu bar is missing]] )''
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    <u>''Windows'' Method 2.</u> Tap once on the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar
    <u>''Windows'' Method 3.</u> Tap once and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar
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    See:
    http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
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    <u>'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars'''</u> under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
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    <u>'''Full Screen mode'''</u>
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    '''[[Navigation Toolbar items]]'''
    '''[http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar How to customize the toolbar]'''
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    ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
    See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
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    -exit Firefox (File > Exit)
    -In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
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    *<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
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    *Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

  • Starting in Safe Mode - N500

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    Try repeatedly tapping the F8 key on boot up.
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    If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
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    *http://get.adobe.com/reader/otherversions/

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