Since upgrading to Firefox 4, when I printed anything, I got a gray background covering the page. What I printed could be seen, but it wasted a lot of ink. I had to 'downgrade' to the prior version of Firefox; if it won't be supported soon, what do I do?

I am using Windows XP, SP3. I have experienced this printing problem with anything I print from the internet, any site. I can read whatever I am printing, but there is a light gray background on the whole page. I saw something similar in the problems already listed in the help section, but the fix in the about:config files did not help; same problem existed. The only thing that fixed it was to uninstall Firefox 4, and reinstall the prior version. I am now using version 3.6.17. I have read the warning when I start Firefox to seriously consider upgrading to version 4, and that the older version won't be supported, but since I can't print from it without wasting considerable ink, and having pages that are unattractive and difficult to use, I don't know what to do. Please help. I want to use the new version, but MUST be able to print clean pages, without a gray background on each one.

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

Similar Messages

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    What models of Android tablets and phones are you using?
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    As a side note I have an old Samsung note 1 (on Android 3.0.8). It is running Version 17 of Firefox and does not have the same problem.
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    I noticed the problem with Firefox before and after spring break, but did not have the problem during spring break. WIFI usage would have been way down during this time because there would have been fewer people on campus. So the problem only seems to occur when volumes are very high.
    I had a meeting with a UW-IT rep several months ago and he explained that the 2.4 network was near capacity some places on campus, but the 5.0 network had plenty of bandwidth on it. I think most of the phones I have been using work on the 2.4 network, but the Note 4 works with the 5.0 network also and has the same problem. Additionally all other programs work fine with WIFI so I do not think capacity is the issue.
    Also I know Firefox itself is not the issue because it worked during spring break and it works on the cellular network. So some combo of the high volume network and Firefox seems to be creating the problem. Maybe has to do with how Firefox handles things when capacity is reached or exceeded.
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    It sounds like you are technical since you have done so much testing. Please file a bug with the steps to reproduce at:
    I have some technical skills, but really I am just good at research. I will do my best with the bug report :)
    As for downgrading (which we DO NOT recommend & support since older versions don't have security fixes!) you can install an old nightly from:
    I will try to work my way back to see if I can figure out what version of Firefox the problem started with.
    Please let me know if you have any ideas or need any additional info.
    Thanks!
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